# Macmillan Cancer Information and Support Assistant > NHS job listing from Job Clerk for Northern Care Alliance NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/macmillan-cancer-information-and-support-assistant/33ed610a-36b5-4e90-94a6-583d9644bd22 - **Markdown:** https://www.jobclerk.com/job/macmillan-cancer-information-and-support-assistant/33ed610a-36b5-4e90-94a6-583d9644bd22.md ## Summary - **Status:** Live - **Employer:** Northern Care Alliance NHS Foundation Trust - **Location:** Royal Oldham Hospital - **Workplace type:** onsite - **Profession:** Assistant (discipline unspecified) - **Grade:** Band 4 - **Salary:** £28,392 - £31,157 per annum / pro rata - **Contract type:** Permanent - **Employment type:** Part time - 22.5 hours per week - **Closing date:** 2026-10-29T23:59:00.000Z - **Posted:** 2026-10-15T10:45:09.094Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Manchester/Oldham/Northern_Care_Alliance_NHS_Foundation_Trust/Cancer_Services/Cancer_Services-v8369708 - **Application URL:** https://apps.trac.jobs/job-advert/8369708?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.northerncarealliance.nhs.uk ## Job Content ### Job overview An exciting opportunity has arisen to assist the Macmillan Information & Support Service team in developing and delivering the service in Oldham to improve cancer patient and carer experience. To deliver high-quality, non-clinical cancer information and support to people affected by cancer, within the remit of the role. ### Main duties of the job - Meet with users of the service (e.g. patients/clients, carers, relatives and professionals) to support access to high quality information and support in relation to cancer. This will include assessment of service users’ information and support needs, provision of verbal and written information, supportive listening, action planning and signposting to available services and support. - Provide supporting information, around topics such as reducing the risk of cancer, healthy living, diagnosis, treatment options, side effects and living with cancer, in the most appropriate format (e.g. written, verbal and others as appropriate). - Where appropriate, liaise with relevant staff at all levels to address identified issues and/or seek advice on complex issues, directly involving others where necessary, e.g. Deputy Service Manager, Clinical Nurse Specialist etc. and ensuring that situations or enquiries requiring specialist intervention are referred appropriately and in a timely fashion. - Provide comprehensive administrative and project support to the Service Manager, Deputy Manager, Coordinator and others if required. ### Detailed job description and main responsibilities To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: www.careers.northerncarealliance.nhs.uk ### Applicant requirements The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions. ## Person Specification ### Skills **Essential** - Excellent administrative, organizational & prioritization skills - Demonstrable communication / interpersonal skills - High levels of empathy and ability to deal with situations compassionately. - Excellent IT skills including word processing, email, spreadsheets, databases and production of materials i.e., posters - Ability to work autonomously & within a team effectively - Ability to remain calm in stressful/ distressing situations - Working knowledge of health & wellbeing issues, the NHS and support services - Access to vehicle and full driving licence to travel across sites / community locations - Demonstrate an excellent standard of written communication - Demonstrable IT skills including Microsoft Word, Excel, PowerPoint **Desirable** - Accredited communication skills training - Able to present information to groups ### Qualifications **Essential** - GCSEs Grade C or above in Maths and English Language / New GCSE Grade 4-9 in Maths and English Language OR Functional Skills Level 2 in Maths and English or Equivalent - Relevant IT training or equivalent experience **Desirable** - Communication skills training ### Knowledge & Experience **Essential** - Experience of supporting patients / carers, in a healthcare setting within the last 2 years - Experience of working / volunteering within an oncology / cancer care environment - Working knowledge of health & wellbeing issues, the NHS and support services **Desirable** - Experience of information provision within a relevant setting - Experience of working with volunteers - Knowledge of support services within local areas - Knowledge of cancer, cancer treatments and cancer pathways ## Documents - [job description (pdf, 304.6kb)](https://www.healthjobsuk.com/documents?vdoc=10697269) - [candidate information pack (pdf, 1.0mb)](https://www.healthjobsuk.com/documents?edoc=3016) - [sponsorship & visa information (pdf, 106.0kb)](https://www.healthjobsuk.com/documents?edoc=2708) - [miss functional requirements form (pdf, 120.7kb)](https://www.healthjobsuk.com/documents?vdoc=10697270) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.