# Lifestyle Coaching Service Team Administrator

> NHS job listing from Job Clerk for Midlands Partnership University NHS Foundation Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/lifestyle-coaching-service-team-administrator/35f6def8-75fb-4cb6-8ebb-50188271069b
- **Markdown:** https://www.jobclerk.com/job/lifestyle-coaching-service-team-administrator/35f6def8-75fb-4cb6-8ebb-50188271069b.md

## Summary

- **Status:** Live
- **Employer:** Midlands Partnership University NHS Foundation Trust
- **Location:** St George's Hospital
- **Workplace type:** onsite
- **Profession:** Team administrator
- **Grade:** Band 3
- **Salary:** £25,760 - £27,476 per annum
- **Contract type:** Fixed term: 12 months (None)
- **Employment type:** Part time - 17.5 hours per week
- **Closing date:** 2026-11-02T23:59:00.000Z
- **Posted:** 2026-10-19T11:31:33.418Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/Staffordshire/Stafford/Midlands_Partnership_University_NHS_Foundation_Trust/Health_Wellbeing_Experience/Health_Wellbeing_Experience-v8371241
- **Application URL:** https://apps.trac.jobs/job-advert/8371241?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.mpft.nhs.uk

## Job Content

### Job overview

As a Team Administrator within the Health, Wellbeing and Experience Service, you play a vital role in ensuring that the Lifestyle Coaching offer is running smoothly. This is a part-time role based at our Trust Headquarters in Stafford and co-ordinates with stakeholders across Staffordshire and Stoke-On-Trent and the MPFT workforce geographical area.

In the role you will provide confidential, efficient, and compassionate administrative support to the two Lifestyle Coaches. You will manage employee self-referrals, coordinating appointments, maintaining accurate records and support the service as required.

You will be required to work on your own initiative and demonstrate a willingness to help others and be a key member of the team. You will be expected to be able to prioritise work and meet deadlines in order to fulfil the requirements of the post. You will possess excellent interpersonal and communication skills with an ability to deal with highly sensitive and challenging situations.

The role acts as a key interface between employees, Lifestyle Coaches, and Partner Services.

In the role you will be required to utilise a computer for a variety of tasks.

### Main duties of the job

- Act as first point of contact for employees, handling enquiries sensitively and professionally.
- Receive, process and manage referrals into the Lifestyle Coaching Service.
- Coordinate appointments, caseloads, and calendars for Lifestyle Coaches.
- Maintain accurate data systems and support reporting and evaluation.
- Facilitate communication between employees, coaches and partner organisations.
- Prepare documentation for coaching sessions including action plans.
- Support MDT coordination including meetings, agendas and minutes.
- Contribute to administrative system improvement and service development.
- Undertake general administrative duties and provide team cover as needed.
- Enables timely access, supports engagement, ensures accurate data capture, and facilitates integrated working across the ICS.

### Detailed job description and main responsibilities

This role is not eligible for visa sponsorship. If it is identified that you require sponsorship to undertake this role your application may be withdrawn

More detailed information on the role's main responsibilities can be found in the Job Description and Person Specification attached.

## Person Specification

### Skills

**Essential**

- Excellent communication skills
- Confidential information management
- Strong organisational skills
- IT skills including Outlook, Word, Excel

**Desirable**

- Understanding of health and wellbeing services
- Knowledge of community services/social prescribing
- Awareness of ICS structures
- Experience in reporting/performance monitoring

### Experience

**Essential**

- Administrative or office-based role experience
- Handling telephone and email enquiries
- Managing workload and prioritising tasks
- Data entry and record keeping accuracy

**Desirable**

- Experience in NHS, health, social care or public sector
- Supporting multidisciplinary teams (MDT)
- Working with vulnerable or diverse groups
- Supporting referrals or appointment systems

### Trust Values

**Essential**

- Demonstrate the positive application of the Trust values and behaviours

### Qualifications

**Essential**

- NVQ Level 3 in Business Administration or equivalent experience
- Evidence of administrative training or development
- IT competence in Microsoft Office systems

**Desirable**

- GCSE English & Maths (A–C or equivalent)
- Qualification or awareness in health, wellbeing, or public health contexts
- Training in data or clinical systems

### Personal Attributes

**Essential**

- Professional, approachable, empathetic
- Strong interpersonal skills
- Flexible and adaptable
- Attention to detail
- Ability to work under pressure
- Proactive problem solving
- Commitment to equality, diversity and inclusion

**Desirable**

- Experience engaging diverse communities

## Documents

- [benefits booklet (pdf, 1.1mb)](https://www.healthjobsuk.com/documents?edoc=2957)
- [lifestyle coaching service team administrator job description and person specification (pdf, 633.1kb)](https://www.healthjobsuk.com/documents?vdoc=10699620)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.
