# Legal Services Officer > NHS job listing from Job Clerk for Cwm Taf Morgannwg University Health Board. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/legal-services-officer/d7974e8c-fe13-4db0-95b5-e60c22d2f178 - **Markdown:** https://www.jobclerk.com/job/legal-services-officer/d7974e8c-fe13-4db0-95b5-e60c22d2f178.md ## Summary - **Status:** Live - **Employer:** Cwm Taf Morgannwg University Health Board - **Location:** Ynysmeurig House - **Workplace type:** onsite - **Profession:** Officer (discipline unspecified) - **Grade:** Band 5 - **Salary:** £32,557 - £39,631 per annum - **Contract type:** Permanent - **Employment type:** Full time - 37.5 hours per week - **Closing date:** 2026-10-29T23:59:00.000Z - **Posted:** 2026-10-15T08:49:58.340Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Merthyr_Tydfil/Abercynon/Cwm_Taf_Morgannwg_University_Health_Board/Legal_Services/Legal_Services-v8118583 - **Application URL:** https://apps.trac.jobs/job-advert/8118583?ShowJobAdvert=&feedid=9002 - **Employer website:** https://ctmuhb.nhs.wales ## Job Content ### Job overview An opportunity has arisen for a Legal Services Officer to join the Health Board's Legal Services Team. This role is ideal for an organised and motivated individual with strong analytical, communication and problem-solving skills. You will support the management of Clinical Negligence, Personal Injury, Redress and Inquest cases, ensuring compliance with Civil Procedure Rules, NHS Redress Regulations, coronial legislation and Health Board policies. Managing a defined caseload, you will investigate claims and inquests, obtain and review medical records, prepare case documentation and disclosures, and monitor progress to ensure deadlines are met. Working closely with clinicians, legal representatives, Coroners, patients and families, you will coordinate information, identify appropriate witnesses and provide advice and guidance to staff on legal processes. You will attend meetings, support investigations, identify themes and learning, and escalate risks where appropriate. We are looking for someone with excellent attention to detail, strong organisational skills and the ability to manage competing priorities. You should be able to work independently, use your initiative and handle sensitive information with professionalism and discretion. This is an excellent opportunity to develop your career in a varied role that supports effective governance, learning and risk management across the Health Board. ### Main duties of the job The Legal Services Officer supports the effective management of Clinical Negligence, Personal Injury, Redress and Inquest cases on behalf of the Health Board. The post holder manages a defined caseload, ensuring compliance with Civil Procedure Rules, NHS Redress Regulations, Coronial legislation and Health Board policies Key responsibilities include investigating claims and inquests, obtaining and analysing medical records, preparing documentation and disclosure, liaising with legal representatives, Coroners, clinicians, patients and families, and supporting the identification of appropriate witnesses. The post holder provides advice and support to staff, attends meetings, monitors case progress and escalates risks where necessary The Legal Services Officer is responsible for maintaining accurate records on Datix, ensuring compliance with information governance requirements, GDPR and the Access to Health Records Act, and supporting timely reimbursement claims through the Welsh Risk Pool where appropriate. The post holder works collaboratively with internal and external stakeholders, providing professional, sensitive and effective communication while supporting the delivery of a high-quality legal services function. ### Detailed job description and main responsibilities You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac. Welsh Skills Desirable: This post is advertised as Welsh Desirable. This doesn’t mean essential; whilst the candidate doesn't need to have skills in Welsh, we'll consider it an advantage when short-listing and selecting candidates. This isn’t ‘fluency’, just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means basic conversations with patients about their everyday health. For more information, see ‘Welsh Language Guidance’ in the documents right at the bottom. ### Applicant requirements Welsh language skills are desirable ## Person Specification ### Skills **Essential** - Investigative and inquisitive enquiry skills - Interpersonal skills with an ability to communicate sensitive issues to clinical staff, patients and members of the public - Ability to negotiate and deliver exceptional results through others (both within and particularly outside of own team) - Demonstrable evidence of facilitating meetings with staff to determine the plan of action and identify the risks - Ability to analyse sensitive information and draw out conclusions - Excellent communication skills, written and verbal - Excellent interpersonal skills - Patient Focussed - Team worker - Conscientious - Compassionate - Good Time Management **Desirable** - Document drafting – Use of Microsoft email, Word and PowerPoint - Knowledge of Courts and Litigation process - Analytical ability - Friendly and flexible approach to work - Welsh language speaking/listening skills at Level 3 or above ### Knowledge **Essential** - Meets all essential criteria as per attached job description/person specification **Desirable** - Understanding of the Health Service - Root Cause Analysis Investigative processes ### Experience **Essential** - Experience of working in Clinical Negligence / Personal Injury / Redress / Inquest - Experience of working in a busy environment, working to tight timescales and deadlines. **Desirable** - Experience of working in Health Service - Delivery of educational and training programmes to all levels of staff ### Qualifications **Essential** - Educated to degree level or equivalent in law (CILEX Qualifications), or equivalent claims management, redress and inquest experience. Knowledge of - Civil Procedures Rules - Coronial Regulations - NHS Redress Regulations ## Documents - [oh (pdf, 224.7kb)](https://www.healthjobsuk.com/documents?vdoc=10429812) - [welsh language guidance (pdf, 300.8kb)](https://www.healthjobsuk.com/documents?edoc=2974) - [guidance notes for applicants (pdf, 322.5kb)](https://www.healthjobsuk.com/documents?edoc=2845) - [ctmuhb staff benefits guide 2026 (pdf, 1.5mb)](https://www.healthjobsuk.com/documents?edoc=3057) - [ctmuhb staff benefits guide 2026 (pdf, 529.1kb)](https://www.healthjobsuk.com/documents?edoc=3058) - [nwssp recruitment services privacy notice (pdf, 404.2kb)](https://www.healthjobsuk.com/documents?edoc=1634) - [legal services officer - claims & redress / inquests (pdf, 840.5kb)](https://www.healthjobsuk.com/documents?vdoc=10426033) - [legal services officer - claims & redress / inquests (welsh) (pdf, 840.5kb)](https://www.healthjobsuk.com/documents?vdoc=10426034) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.