# Leadership Support Administrator - Initial Response Service > NHS job listing from Job Clerk for Norfolk and Suffolk NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/leadership-support-administrator-initial-response-service/024f78af-56bf-4d90-8729-15e2f118fc56 - **Markdown:** https://www.jobclerk.com/job/leadership-support-administrator-initial-response-service/024f78af-56bf-4d90-8729-15e2f118fc56.md ## Summary - **Status:** Live - **Employer:** Norfolk and Suffolk NHS Foundation Trust - **Location:** Hellesdon Hospital - **Workplace type:** onsite - **Profession:** Administrator - **Grade:** Band 3 - **Salary:** £25,760 - £27,476 gross per annum (pro rata) - **Contract type:** Permanent - **Employment type:** Full time, Part time, Job share, Flexible working, Compressed hours, 37.5 hours per week - **Closing date:** 2026-10-25T23:59:00.000Z - **Posted:** 2026-10-15T10:10:39.144Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Norfolk/Norwich/Norfolk_Suffolk_NHS_Foundation_Trust/Administration/Administration-v8322589 - **Application URL:** https://apps.trac.jobs/job-advert/8322589?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.nsft.nhs.uk ## Job Content ### Job overview Are you able to work autonomously but also integrate as part of a team? Are you committed taking pride in your work? We are looking to recruit an enthusiastic, conscientious and flexible Band 3 Leadership Support Administrator. This role will work to support the administration needs of the leadership team and wider clinical team. It will involve a range of administration duties to meet the needs of our clinical teams and service users. The successful candidate will be expected to demonstrate experience at advanced level in a range of administrative tasks and systems, with a dedication to confidentiality. Effective team work skills and a commitment to the provision of a positive service user experience across an the Service is essential. Previous experience of Trust IT systems would be of benefit but not essential as all training will be provided. ### Main duties of the job The role will include diary management, recruitment support, team organisation, procurement and a range of other administration tasks . There is also a need to work flexibly with colleague's in clinical administration to support with clinical tasks such as processing referrals. The successful candidate will be required to demonstrate exceptional interpersonal and customer service skills. The role will be in a team providing 24/7 care. therefore, some flexibility will be needed in terms of work days ad hours, This is not a Monday to Friday 9-5 job and will include some evening and weekend working, though no night working. Please note, the attached job description is subject to job evaluation and matching. ### Detailed job description and main responsibilities Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY! Please note that this role does not meet the UKVI eligibility requirements for a skilled worker visa. The Trust will not be able to issue a Certificate of Sponsorship, so any successfully appointed candidate will need to maintain their own independent right to work for the duration of their role. If you require sponsorship and apply for this role, regrettably, your application will be withdrawn. ### Applicant requirements The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions. ## Person Specification ### Other **Essential** - Able to work flexibly across a range of different sites/offices ### Skills **Essential** - Excellent articulate communication skills. - Interpersonal skills including taking a proactive diplomatic approach and ensuring confidentiality at all times. - Ability to prioritise. - Ability to co-ordinate and prioritise management diaries. ### Knowledge **Essential** - Working knowledge of Microsoft packages or equivalent. - Maintaining administrative / secretarial systems **Desirable** - Knowledge of NHS policy / procedures. - Knowledge of medical terminology ### Experience **Essential** - Understanding and experience in a full range of secretarial procedures and systems gained through practice at intermediate level. - Working under pressure and working on own initiative with minimal supervision - Ability to work with senior members of staff across a large organisation. **Desirable** - Staff supervision / appraisal process ### Qualifications **Essential** - NVQ 3 Business Administration or equivalent or working towards. - Pitman/RSA III Typing / Word Processing or equivalent secretarial experience at intermediate level. - NVQ 2 Customer Services or working towards. **Desirable** - Shorthand - Knowledge of Trust electronic record system ## Documents - [irs organogram (pdf, 64.7kb)](https://www.healthjobsuk.com/documents?vdoc=10644373) - [leadership support admin jd (pdf, 360.4kb)](https://www.healthjobsuk.com/documents?vdoc=10644372) - [reasonable adjustments - nsft (pdf, 197.5kb)](https://www.healthjobsuk.com/documents?edoc=2863) - [values based recruitment – candidates guide (pdf, 360.6kb)](https://www.healthjobsuk.com/documents?edoc=1028) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.