# Lead Pharmacy Technician - Dispensary

> NHS job listing from Job Clerk for Bedfordshire Hospitals NHS Foundation Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/lead-pharmacy-technician-dispensary/60a90b81-ba55-4288-81dd-afc0201b6e65
- **Markdown:** https://www.jobclerk.com/job/lead-pharmacy-technician-dispensary/60a90b81-ba55-4288-81dd-afc0201b6e65.md

## Summary

- **Status:** Live
- **Employer:** Bedfordshire Hospitals NHS Foundation Trust
- **Town:** Luton
- **Region:** East of England
- **Country:** England
- **Profession:** Pharmacy technician
- **Grade:** Band 6
- **Salary:** £39,959 - £48,117 per annum
- **Contract type:** Permanent
- **Employment type:** Full time - 37.5 hours per week (Late shifts, weekends and bank holidays)
- **Closing date:** 2026-06-19T23:59:00.000Z
- **Posted:** 2026-06-05T08:51:49.209Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/Bedfordshire/Bedford/Bedfordshire_Hospitals_NHS_Foundation_Trust/Pharmacy/Pharmacy-v8061186
- **Application URL:** https://apps.trac.jobs/job-advert/8061186?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.ldh.nhs.uk

## Job Content

### Job overview

Previous applicants do not need to reapply

This is a demanding role that requires strong leadership and organisational skills, along with the ability to prioritise and manage your own workload independently.

The post holder will also act as line manager for a number of staff within the Pharmacy department.

This is an excellent time to join the team as we continue to expand our Senior Dispensary Team.

The successful candidate must be registered with the General Pharmaceutical Council as a Pharmacy Technician and hold Accredited Checking Technician status.

### Main duties of the job

- Lead and manage the coordination and organisation of the day‑to‑day work of the pharmacy dispensary team, as directed by the Principal Pharmacy Technician – Dispensary.
- Prioritise workload and reassign dispensary staff to appropriate areas as needed, ensuring flexibility across technical duties.
- Work collaboratively with the Principal Pharmacy Technician – Dispensary to promote a strong team approach to service delivery.
- Take accountability for the quality of your own work and the daily performance of staff within your area of responsibility.
- Support the planning, implementation, and evaluation of service developments.
- Line‑manage designated members of the Dispensary Team as assigned by the Principal Pharmacy Technician – Dispensary.
- Oversee the day‑to‑day operation of the electronic controlled drug management system, acting as the system manager.
- Serve as the Dispensary lead for the Prescription Tracking System (PTS), resolving any issues or problems that arise

### Detailed job description and main responsibilities

- To ensure excellence in standards of customer care maintaining a strong patient focus.
- To supervise and manage the day-to-day activities of the dispensary and when required, seek support from the Principal Pharmacy Technician - Dispensary.
- To manage the technical elements of the dispensing process carried out by the team of pharmacists, technicians, pre-registration technicians, senior pharmacy assistants and trainee pharmacists.
- To personally receive prescriptions into dispensary including ensuring prescription charges are collected where appropriate.
- To participate in the labelling and dispensing of inpatient, outpatient, controlled drugs, day case prescriptions and discharge prescriptions in accordance with the departmental procedures.
- To support staff in any problem solving that arises including contacting other healthcare professionals.
- To be the named line manager for a number of staff as determined by the Principal Pharmacy Technician - Dispensary.
- To monitor near-miss dispensing error rates and report and devise strategies to resolve any problems or training gaps identified.
- To participate and support the Principal Pharmacy Technician - Dispensary in the investigation of dispensary related incident reports (near-miss and trust-wide

For details, please refer to the attached Job Description file

## Job Details

Previous applicants do not need to reapply

This is a demanding role that requires strong leadership and organisational skills, along with the ability to prioritise and manage your own workload independently.

The post holder will also act as line manager for a number of staff within the Pharmacy department.

This is an excellent time to join the team as we continue to expand our Senior Dispensary Team.

The successful candidate must be registered with the General Pharmaceutical Council as a Pharmacy Technician and hold Accredited Checking Technician status.

## Job Description

Lead and manage the coordination and organisation of the day‑to‑day work of the pharmacy dispensary team, as directed by the Principal Pharmacy Technician – Dispensary.

Prioritise workload and reassign dispensary staff to appropriate areas as needed, ensuring flexibility across technical duties.

Work collaboratively with the Principal Pharmacy Technician – Dispensary to promote a strong team approach to service delivery.

Take accountability for the quality of your own work and the daily performance of staff within your area of responsibility.

Support the planning, implementation, and evaluation of service developments.

Line‑manage designated members of the Dispensary Team as assigned by the Principal Pharmacy Technician – Dispensary.

Oversee the day‑to‑day operation of the electronic controlled drug management system, acting as the system manager.

Serve as the Dispensary lead for the Prescription Tracking System (PTS), resolving any issues or problems that arise

## Responsibilities

To ensure excellence in standards of customer care maintaining a strong patient focus.

To supervise and manage the day-to-day activities of the dispensary and when required, seek support from the Principal Pharmacy Technician - Dispensary.

To manage the technical elements of the dispensing process carried out by the team of pharmacists, technicians, pre-registration technicians, senior pharmacy assistants and trainee pharmacists.

To personally receive prescriptions into dispensary including ensuring prescription charges are collected where appropriate.

To participate in the labelling and dispensing of inpatient, outpatient, controlled drugs, day case prescriptions and discharge prescriptions in accordance with the departmental procedures.

To support staff in any problem solving that arises including contacting other healthcare professionals.

To be the named line manager for a number of staff as determined by the Principal Pharmacy Technician - Dispensary.

To monitor near-miss dispensing error rates and report and devise strategies to resolve any problems or training gaps identified.

To participate and support the Principal Pharmacy Technician - Dispensary in the investigation of dispensary related incident reports (near-miss and trust-wide

For details, please refer to the attached Job Description file

## Person Specification

### Knowledge

**Essential**

- Up to date knowledge of current legislation and accepted standards of practice, pharmaceutical guidance and Medicines Optimisation
- Good IT literacy skills to be able to use computers in all aspects of the job including a working knowledge of Microsoft Word, PowerPoint, Excel, Teams and other commonly used applications
- An understanding of incident reporting and risk management systems

**Desirable**

- Good presentation skills
- To be able to deal with complaints from patients and other healthcare staff
- Understanding of importance of monitoring quality of service and clinical audit skills

### Experience

**Essential**

- Competence in medication counselling of patients
- Experience of dispensary services and service development
- Formulation of standard operating procedures
- Customer orientated experience
- Training, mentoring and supervision of staff
- Staff recruitment
- Significant hospital experience of a range and level relevant for the post

**Desirable**

- Experience of Team Leading
- Conducting and supervising audits

### Qualifications

**Essential**

- Registered with the General Pharmaceutical Council (GPhC)
- BTEC National Diploma in Pharmaceutical Science, NVQ level 3 Pharmacy Services or equivalent
- Accredited accuracy checking technician

**Desirable**

- Educational supervisor for ACPT
- Leadership and Management qualification or equivalent experience

### Personal Skills

**Essential**

- Strong team working skills and ability to work effectively with other teams
- Good verbal and written communication skills
- Negotiation skills
- Able to thrive on development/change
- Ability to lead a team
- Self-motivated and organised

## Documents

- [staff benefits (png, 1.6mb)](https://www.healthjobsuk.com/documents?edoc=2879)
- [job description (pdf, 240.6kb)](https://www.healthjobsuk.com/documents?vdoc=10351487)
- [person specification (pdf, 152.4kb)](https://www.healthjobsuk.com/documents?vdoc=10351488)
- [bedford hospital site map (pdf, 2.6mb)](https://www.healthjobsuk.com/documents?edoc=2871)
- [functional requirements (pdf, 176.4kb)](https://www.healthjobsuk.com/documents?vdoc=10351489)
- [staff diversity network (pdf, 140.3kb)](https://www.healthjobsuk.com/documents?edoc=2866)
- [information for disabled applicants (pdf, 98.7kb)](https://www.healthjobsuk.com/documents?edoc=2870)
- [disclosure & barring information and recruitment of ex-offenders (pdf, 78.5kb)](https://www.healthjobsuk.com/documents?edoc=1456)

## Agent Notes

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