# Junior Service Manager > NHS job listing from Job Clerk for Mid and South Essex NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/junior-service-manager/be9e9a96-44dc-4b46-a324-cbed498f9f66 - **Markdown:** https://www.jobclerk.com/job/junior-service-manager/be9e9a96-44dc-4b46-a324-cbed498f9f66.md ## Summary - **Status:** Archived / closed - **Employer:** Mid and South Essex NHS Foundation Trust - **Location:** Southend University Hospital - **Workplace type:** onsite - **Profession:** Service manager - **Grade:** Band 5 - **Salary:** £32,073 Per Annum (Pro Rata for Part Time) - **Contract type:** Permanent - **Employment type:** Full time, Flexible working, 37.5 hours per week (Monday-Friday) - **Closing date:** 2026-09-30T22:59:00.000Z - **Posted:** 2026-09-16T09:30:50.089Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Essex/Southend_on_Sea/Mid_South_Essex_NHS_Foundation_Trust/Surgery_Theatres_Anaesthetics_Critical_Care/Surgery_Theatres_Anaesthetics_Critical_Care-v8160247 - **Employer website:** https://www.southend.nhs.uk ## Job Content ### Job overview This is an exciting opportunity to play a key role in the day-to-day operational management of services within the Theatres and Anaesthetics directorate. Supporting the delivery of high-quality patient services and ensuring the efficient use of outpatient clinic and theatre capacity. You will take ownership of waiting list validation and performance data, helping to drive service efficiency and support the achievement of key operational targets. Working closely with the Assistant Service Manager, you will lead on a range of projects and service improvement initiatives, using data and insight to identify opportunities for change and deliver positive outcomes for patients and staff. You will collaborate with colleagues across the Directorate and wider Trust, building strong relationships to support innovation and continuous improvement. This role is ideal for a motivated and proactive individual who enjoys working in a fast-paced environment, leading improvements, and making a tangible impact on service delivery and patient experience. ### Main duties of the job To support the Assistant Service Manager in the day-to-day operational management of services within the Theatres and Anaesthetics directorate. This includes an immediate priority to support Patient Access, Pre-Assessment and Theatres. Future service development will empower the post holder to further support Anaesthetics, Critical Care and Pain Management. Main areas of support will include; ensuring that outpatient clinics and theatre lists are fully utilised, validation and management of waiting lists and other data is consistent and in line with Trust data quality standards. To line manage administrative staff, ensuring that their workload is managed appropriately and completed to a high standard. To ensure that appraisals, leave and performance is consistently managed across the team. To lead on individual projects and participate in service improvements, including providing analysis on data and information and liaising with other staff across the directorate and wider Trust. ### Detailed job description and main responsibilities For full details about this varied and rewarding role, please see attached job description. We look forward to your application. Please be aware that we reserve the right to close this vacancy early if we receive a suitable number of applications. ### Applicant requirements The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions. ## Person Specification ### Knowledge **Essential** - Experience working in a healthcare environment, particularly liaising with patients - Experience of working in a busy office environment **Desirable** - Knowledge of the patient administration system - Experience of managing staff ### Qualifications **Essential** - GCSE English or equivalent **Desirable** - Attendance at leadership course or leadership/management qualification ### Communication Skills **Essential** - Excellent communication skills, both orally and in writing, to all levels and disciplines of staff and outside agencies - Excellent organisation skills - High standard of accuracy **Desirable** - Ability to negotiate - Ability to motivate staff ### Personal and People Development **Essential** - Respect of confidentiality and knowledge of data protection and information governance requirements - Ability to work effectively using own initiative as well as work as part of a wider team ## Documents - [privacy policy (pdf, 441.0kb)](https://www.healthjobsuk.com/documents?edoc=2077) - [application form (doc, 233.0kb)](https://www.healthjobsuk.com/documents?ddoc=581) - [afc pay poster 26/27 (pdf, 44.7kb)](https://www.healthjobsuk.com/documents?edoc=2504) - [trust 10 year strategy (pdf, 2.1mb)](https://www.healthjobsuk.com/documents?edoc=2947) - [general statements afc - v5.2 (pdf, 592.5kb)](https://www.healthjobsuk.com/documents?edoc=2979) - [leadership and management framework (pdf, 120.6kb)](https://www.healthjobsuk.com/documents?edoc=2880) - [junior service manager - job description (pdf, 520.6kb)](https://www.healthjobsuk.com/documents?vdoc=10520048) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references.