# *Internal to System* Service Manager > NHS job listing from Job Clerk for University Hospitals of North Midlands NHS Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/internal-to-system-service-manager/9578076e-c350-4597-8020-fa09057a3c0d - **Markdown:** https://www.jobclerk.com/job/internal-to-system-service-manager/9578076e-c350-4597-8020-fa09057a3c0d.md ## Summary - **Status:** Live - **Employer:** University Hospitals of North Midlands NHS Trust - **Location:** Royal Stoke University Hospital - **Workplace type:** onsite - **Profession:** Service manager - **Grade:** Band 7 - **Salary:** £49,387 - £56,515 Per Annum - **Contract type:** Permanent - **Employment type:** Full time, Part time, Flexible working, 37.5 hours per week - **Closing date:** 2026-10-30T23:59:00.000Z - **Posted:** 2026-10-16T11:10:54.977Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Staffordshire/Stoke_on_Trent/University_Hospitals_North_Midlands_NHS_Trust/Admin_Clerical/Admin_Clerical-v8372758 - **Application URL:** https://apps.trac.jobs/job-advert/8372758?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.uhnm.nhs.uk ## Job Content ### Job overview We are supporting the recruitment to several Band 7 Service Manager following the organisational restructure. These posts will sit across a variety of departments across the Trust. This vacancy is only open at this stage to internal employees of the following organisations within the Staffordshire and Stoke-on-Trent Integrated Care System: - North Staffordshire Combined Healthcare NHS Trust - Midlands Partnership University NHS Foundation Trust - University Hospitals of North Midlands NHS Trust, inclusive of Black Country Procurement Group and North Midlands and Cheshire Pathology Service. - Staffordshire and Stoke-on-Trent Integrated Care Board. The University Hospital of North Midlands, Mid Cheshire and East Cheshire NHS Trusts are working collaboratively to form a Pathology network in line with a NHSI directive. Previous applicants need not apply. We are seeking motivated and proactive Service Managers to support the effective delivery of services across the Directorate. The successful candidate will work collaboratively with clinical and operational leaders to manage performance, coordinate workforce planning, support governance processes and drive continuous service improvement. This is an excellent opportunity for an experienced healthcare manager to lead teams, influence service development and contribute to achieving strategic and operational goals. Please note we are unable to offer sponsorship for this vacancy. ### Main duties of the job - The post holder will support the Directorate Management Team in the efficient and effective operational management of designated services within the Directorate, ensuring resources are used effectively to deliver safe, high quality and continually improving patient care. - Working under the direction of the Directorate Manager, and in collaboration with the Matron, Clinical Lead and wider Directorate Management Team, - The post holder will support operational delivery, performance management, service planning, workforce coordination, governance and service improvement. - The post holder will provide core operational management support to a designated portfolio of services lines, may have responsibility for project or service improvement area as agreed with the Directorate Manager, CBU, Head of Ops or CD, commensurate with the responsibilities and expectations of the role. - The post holder will provide line management to designated Band 5 Operational Support Manager roles and associated staff, supporting effective day-to-day service delivery, people management, escalation of operational issues and delivery of agreed Directorate, CBU, Care Group and Trust objectives. - The post holder will work with colleagues across Directorates, CBUs, Care Groups and corporate teams to support achievement of Directorate, CBU, Care Group and Trust objectives, and may be required to work flexibly across services or areas to support service needs. ### Detailed job description and main responsibilities Please note there is one Job Description and Person Specification for all roles however they do not state where the role will be as there will be nuanced elements for all areas as expected. This Job Description will be the JD you are working against as it is a standardised version for all roles. Whilst the contact details for the VAP are for the Head of Recruitment please note each role will have their own point of contact which can be found on the accompanying 'list of roles' found with the Job Description and Person Specification. ## Person Specification ### Quals **Essential** - Management, leadership, business administration or health-related qualification at diploma or degree level, or equivalent experience. - Evidence of continuing professional development relevant to operational management, leadership, service improvement or healthcare management. ### Experience **Essential** - Minimum of 2 years’ experience working within an acute NHS Trust in an operational, service or management role - Significant operational management experience within a complex healthcare or NHS environment - Experience of supporting or managing change, service improvement, improved processes or new ways of working within a service. - Knowledge of business planning, workforce planning and resource management processes. - Ability to develop medium-term plans and contribute to longer-term service plans to meet service need and support sustainability. - Ability to develop and deliver action plans to support operational priorities, service improvement and the wider NHS agenda ## Documents - [policy ex-offenders (pdf, 36.1kb)](https://www.healthjobsuk.com/documents?edoc=1001) - [speaking up policy (pdf, 523.6kb)](https://www.healthjobsuk.com/documents?edoc=2142) - [dbs code of practice (pdf, 54.9kb)](https://www.healthjobsuk.com/documents?edoc=1004) - [family relocation information (pdf, 1.0mb)](https://www.healthjobsuk.com/documents?edoc=1118) - [infection control statement (pdf, 107.5kb)](https://www.healthjobsuk.com/documents?edoc=1003) - [b7 service manager jdps - fv aug26 (pdf, 480.1kb)](https://www.healthjobsuk.com/documents?vdoc=10700675) - [recruitment reasonable adjustments (pdf, 122.1kb)](https://www.healthjobsuk.com/documents?edoc=2872) - [b7 service manager - list of vacancies (pdf, 306.0kb)](https://www.healthjobsuk.com/documents?vdoc=10701334) - [statement handling – updated from policy (pdf, 33.6kb)](https://www.healthjobsuk.com/documents?edoc=1000) - [policy - managing risks associated with safeguarding children (pdf, 1.7mb)](https://www.healthjobsuk.com/documents?edoc=3080) - [policy - protection of adults from abuse and neglect who have care and support needs (pdf, 3.1mb)](https://www.healthjobsuk.com/documents?edoc=3079) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.