# Infrastructure Engineer (Network) > NHS job listing from Job Clerk for Croydon Health Services NHS Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/infrastructure-engineer-network/dffad845-3544-41fa-a489-9e0db4a2e1e4 - **Markdown:** https://www.jobclerk.com/job/infrastructure-engineer-network/dffad845-3544-41fa-a489-9e0db4a2e1e4.md ## Summary - **Status:** Live - **Employer:** Croydon Health Services NHS Trust - **Location:** Croydon University Hospital - **Workplace type:** onsite - **Profession:** Administrative and IT - **Grade:** Band 6 - **Salary:** £45,953 - £54,254 pa pro rata incl HCAS outer - **Contract type:** Permanent: On Call and Out of Hours - **Employment type:** Full time - 37.5 hours per week (Part-time) - **Closing date:** 2026-08-27T22:59:00.000Z - **Posted:** 2026-08-13T11:20:42.792Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/London/Thornton_Heath/Croydon_Health_Services_NHS_Trust/Infrastructure_Engineer/Infrastructure_Engineer-v8227603 - **Application URL:** https://apps.trac.jobs/job-advert/8227603?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.croydonhealthservices.nhs.uk ## Job Content ### Job overview The Infrastructure Engineer is a key member of the Digital Services Infrastructure Team at Croydon Health Services NHS Trust. The role ensures the Trust’s digital infrastructure operates securely, efficiently, and reliably across acute and community sites, supporting staff access to critical information and systems. Core Responsibilities - Service Delivery: Provide infrastructure services in line with SLAs, resolving incidents and requests promptly. - System Management: Deploy, maintain, monitor, and troubleshoot servers, networks, telephony, and related hardware/software. - Compliance & Security: Ensure infrastructure meets NHS security standards, DSPT Toolkit requirements, and Cyber Security guidelines. - Project Support: Contribute to technical projects and assist with upgrades, patching, and improvements. - Monitoring & Risk Reduction: Use proactive alerting tools to minimize downtime and maintain performance standards. - Technical Expertise: Possess specialist knowledge in Server/Storage and generalist knowledge across other infrastructure domains (Telecoms, Networking, or Architecture) Additional Duties - Flexible working hours (8 am–6 pm coverage) and participation in on-call rota. - Manage team cover and collaborate with internal/external stakeholders. - Perform any other duties as reasonably required by the line manager ### Main duties of the job Operational Responsibilities Deliver infrastructure services in line with SLAs. Manage and maintain infrastructure systems for maximum availability, including redundancy and documentation. Ensure systems, procedures, and documentation are accurate and regularly updated. Configure, upgrade, patch, and troubleshoot servers, storage and security systems. Monitor system performance, capacity, and connectivity, report findings to senior management. Implement and maintain data backup strategies Enforce security compliance and respond to NHS Digital CareCERT Test changes before live deployment and follow Change Board process. Identify and manage risks; maintain asset registers and capacity management processes. Provide training and mentorship across teams. Explore emerging technologies to enhance patient care. Liaise with 3rd party suppliers and external stakeholders Financial & Physical Resources Ensure safe use and maintenance of infrastructure assets. Analysis & Problem Solving Perform diagnostics and root cause analysis using specialized tools. Resolve issues efficiently and escalate when necessary. Project Management Support projects with technical expertise, risk management, and change control. Communication Explain complex technical concepts to non-technical staff. Document and improve processes. Information Resources Assist in planning and implementing new infrastructure systems. Research & Development Promote innovation and horizon scanning for future technologies. ### Detailed job description and main responsibilities Please refer to the attached job description for the a more detailed information about the associated post Interview date: TBC ***Previous applicants need not apply*** ### Applicant requirements This post will require a submission for Disclosure to be made to check for any unspent criminal convictions. ## Person Specification ### Other **Essential** - Flexible Working - Work as part of an On call team ### Experience **Essential** - Significant experience in effectively supporting a large scale, complex environment - Experience of working with thin client infrastructure and technologies - Working with 3rd parties - Good knowledge of TCP/IP, DNS, DHCP and messaging systems. **Desirable** - Worked for other NHS trust - Experience of working in a SAN environment - Experience with Microsoft Server 2016, 2019, 2022, 2025 and Active Directory ### SKILLS/ABILITIES **Essential** - Excellent interpersonal skills and a proven track record of developing and sustaining relationships with different customer groups at varying levels - Highly developed analytical and problem solving skills, able to analyse complex situations and devise plans accordingly **Desirable** - Able to deal confidently with 3rd party suppliers and build effective working relationships ### KNOWLEDGE AND UNDERSTANDING **Essential** - A high level of communication skills and ability to explain technical issues to a non-technical audience - Able to prioritise workload in response to changing demands - Documentation skills to a high standard - Knowledge of SD-WAN,Wifi,NAC - Knowledge of TCP/IP, DNS, DHCP and messaging systems **Desirable** - Experience of Server, Telecoms and Architecture - Configuration and support of Palo alto firewalls - Knowledge of the configuration and support for Load Balancers ### EDUCATION AND QUALIFICATIONS **Essential** - Educated to degree level or equivalent level of experience of working in a computer-based discipline or relevant subject - Appropriate certificated vendor training on maintaining the relevant specialism infrastructure system - Technical knowledge of network systems - ITIL Foundation qualification **Desirable** - Evidence of continuous professional development - Networking qualification ## Documents - [chs accomodation (pdf, 676.5kb)](https://www.healthjobsuk.com/documents?edoc=1725) - [croydon trust values (pdf, 324.9kb)](https://www.healthjobsuk.com/documents?edoc=2317) - [ai toolkit for candidates (pdf, 1.9mb)](https://www.healthjobsuk.com/documents?ddoc=2414) - [chs dbs policy statement (pdf, 53.0kb)](https://www.healthjobsuk.com/documents?edoc=972) - [map of croydon university hospital (pdf, 95.6kb)](https://www.healthjobsuk.com/documents?edoc=974) - [b6 infrastructure engineer (network) (pdf, 1.1mb)](https://www.healthjobsuk.com/documents?vdoc=10536955) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.