# Information and Insights Analyst > NHS job listing from Job Clerk for Norfolk and Suffolk NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/information-and-insights-analyst/fe6c3df1-2c0e-4b07-9c87-55eba04167a3 - **Markdown:** https://www.jobclerk.com/job/information-and-insights-analyst/fe6c3df1-2c0e-4b07-9c87-55eba04167a3.md ## Summary - **Status:** Live - **Employer:** Norfolk and Suffolk NHS Foundation Trust - **Location:** Hellesdon Hospital - **Workplace type:** onsite - **Profession:** Analyst - **Grade:** Band 5 - **Salary:** £32,073 - £39,043 gross per annum (pro rata) - **Contract type:** Permanent - **Employment type:** Full time - 37.5 hours per week - **Closing date:** 2026-11-02T23:59:00.000Z - **Posted:** 2026-10-19T11:36:06.185Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Norfolk/Norwich/Norfolk_Suffolk_NHS_Foundation_Trust/Performance_Insights/Performance_Insights-v8307415 - **Application URL:** https://apps.trac.jobs/job-advert/8307415?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.nsft.nhs.uk ## Job Content ### Job overview We are seeking a Performance and Insights Analyst to play a key role within our newly implemented Initial Response Service (IRS) - 24/7 single point of access for secondary care mental health services. The IRS team offers a skilled, flexible and responsive service to ensure that individuals receive a timely, person centred and clinically appropriate response and are directed to the most appropriate service to meet their needs with minimal delay. The postholder will be based with the clinical team at County Hall, Norwich and work closely with staff, both clinical and management to provide insights, information, performance and data quality reports. The postholder will help develop and produce reports by triangulating data and completing reports in a timely manner, being supported by the wider Performance team. . ### Main duties of the job Work in a core analytical function for the Trust that will be responsible for detailed information analysis using data supplied by the BI function. Analysis will be consistent in approach to avoid any misinterpretation or misrepresentation of the data. Clearly communicate technical information and data in a way that others can understand and adopt both in presentation and written format. Work in collaboration with Locality colleagues in a business partner relationship, as well as colleagues from across NSFT. Understand and contribute towards the development of BI tools to ensure they are optimised to best demonstrate how the team is performing. Support data quality improvement for the Service, and on specific initiatives to support the data quality agenda across the organisation. ### Detailed job description and main responsibilities This is an exciting opportunity for a highly analytical and relationship focussed professional to support organisational improvement within a newly developed service, combining technical and engagement skills to enhance service delivery, development and organisational performance. Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY! Interview dates are yet to be set; you will be contacted via email and invited to book a time. These emails may go to your SPAM, so please keep checking all your emails if applying. ## Person Specification ### Skills **Essential** - Ability to use a developing range of IT systems, Business Intelligence Tools and software packages specifically to present information to external and internal audience - Ability to write confidently in reports explaining issues with actions stated clearly - Able to cope with change and ongoing transformation and improvement **Desirable** - Project management skills. ### Knowledge **Essential** - Good working knowledge of wider health and social care systems and structures, policies, procedures and legislation relevant to NHS contracts and business functions - Management tools, organisational systems and processes relevant to managing in an NHS organisation ### Experience **Essential** - Managing people - Directly supporting Service improvement - Delivery of performance reporting using BI tools including Excel - Communication of performance related detail in reports and presentations **Desirable** - Working within an NHS contracting environment ### Qualifications **Essential** - ICT related qualification at Level 5 or above or experience at a good standard using MS Office specifically Excel, Word and PowerPoint - Maths and English qualifications at level 5 or above or equivalent **Desirable** - ILM Level 5 or above ## Documents - [irs org chart (pdf, 23.2kb)](https://www.healthjobsuk.com/documents?vdoc=10651171) - [team structure (pdf, 48.7kb)](https://www.healthjobsuk.com/documents?vdoc=10632437) - [reasonable adjustments - nsft (pdf, 197.5kb)](https://www.healthjobsuk.com/documents?edoc=2863) - [information and insights analyst b5 jd (pdf, 233.2kb)](https://www.healthjobsuk.com/documents?vdoc=10632436) - [values based recruitment – candidates guide (pdf, 360.6kb)](https://www.healthjobsuk.com/documents?edoc=1028) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.