# Incident and Investigations Administrator

> NHS job listing from Job Clerk for Betsi Cadwaladr University Health Board.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/incident-and-investigations-administrator/334d309d-f974-4884-8338-13c8197e94ea
- **Markdown:** https://www.jobclerk.com/job/incident-and-investigations-administrator/334d309d-f974-4884-8338-13c8197e94ea.md

## Summary

- **Status:** Live
- **Employer:** Betsi Cadwaladr University Health Board
- **Town:** Bangor
- **Region:** North Wales
- **Country:** Wales
- **Profession:** Administrative and IT
- **Grade:** Band 3
- **Salary:** £26,813 - £27,890 per annum
- **Contract type:** Permanent: Full Time
- **Employment type:** Full time - 37.5 hours per week
- **Closing date:** 2026-07-08T23:59:00.000Z
- **Posted:** 2026-07-01T11:31:19.034Z
- **Source information URL:** https://www.healthjobsuk.com/job/Bangor/Betsi_Cadwaladr_University_Health_Board/Patient_Safety_Team/Patient_Safety_Team-v8004770
- **Application URL:** https://apps.trac.jobs/job-advert/8004770?ShowJobAdvert=&feedid=9002
- **Employer website:** https://bcuhb.nhs.wales

## Job Content

### Job overview

An exciting opportunity is available to join the Patient Safety Team. We are looking for a hard-working individual to join our busy team. The role will support the team with administrative duties ensuring that the patient is fundamentally at the heart of everything. This role requires excellent communication skills, the ability to multitask and prioritise workload under pressure as it is a very faced pace environment.

A core function will be to support the Patient Safety Team.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

### Main duties of the job

The post holder will provide comprehensive administrative and secretarial support to the Patient Safety team, acting as the first point of contact for enquiries and ensuring these are managed efficiently. They will coordinate meetings and diaries for senior staff, alongside maintaining effective administrative systems, records, and correspondence in line with organisational requirements.

The role involves progressing actions, and supporting data management, including the use of Datix and Microsoft Office systems.

The post holder will communicate confidently with internal stakeholders and external partners, handling sensitive information with professionalism and discretion.

They will also support wider team functions, including financial administration and service cover where required, while working independently to prioritise workload and meet deadlines.

### Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.

## Job Details

An exciting opportunity is available to join the Patient Safety Team. We are looking for a hard-working individual to join our busy team. The role will support the team with administrative duties ensuring that the patient is fundamentally at the heart of everything. This role requires excellent communication skills, the ability to multitask and prioritise workload under pressure as it is a very faced pace environment.

A core function will be to support the Patient Safety Team.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

## Job Description

The post holder will provide comprehensive administrative and secretarial support to the Patient Safety team, acting as the first point of contact for enquiries and ensuring these are managed efficiently. They will coordinate meetings and diaries for senior staff, alongside maintaining effective administrative systems, records, and correspondence in line with organisational requirements.

The role involves progressing actions, and supporting data management, including the use of Datix and Microsoft Office systems.

The post holder will communicate confidently with internal stakeholders and external partners, handling sensitive information with professionalism and discretion.

They will also support wider team functions, including financial administration and service cover where required, while working independently to prioritise workload and meet deadlines.

## Responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.

## Person Specification

### Experience

**Essential**

- Experience in an administrative setting
- Proficient in Microsoft Office software
- Excellent organisation and time management skills
- Excellent attention to detail

### Qualifications

**Essential**

- Up to GCSE standard for Maths and English or equivalent experience

## Documents

- [sdmp cymraeg (docx, 94.0kb)](https://www.healthjobsuk.com/documents?vdoc=10384932)
- [jdps english (docx, 109.2kb)](https://www.healthjobsuk.com/documents?vdoc=10384931)
- [welsh language matrix (pdf, 134.3kb)](https://www.healthjobsuk.com/documents?edoc=2220)
- [oh form - ig ffurflen (docx, 103.1kb)](https://www.healthjobsuk.com/documents?vdoc=10290046)
- [values and behaviour framework (pdf, 2.0mb)](https://www.healthjobsuk.com/documents?edoc=2937)
- [nhs north wales - the right choice (pdf, 3.6mb)](https://www.healthjobsuk.com/documents?edoc=2075)
- [nwssp recruitment services privacy notice (pdf, 808.3kb)](https://www.healthjobsuk.com/documents?edoc=1632)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.
