# Imaging Appointments Co-ordinator

> NHS job listing from Job Clerk for Chesterfield Royal Hospital NHS Foundation Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/imaging-appointments-co-ordinator/7418fd0b-a782-4b61-aa83-75efb68be40d
- **Markdown:** https://www.jobclerk.com/job/imaging-appointments-co-ordinator/7418fd0b-a782-4b61-aa83-75efb68be40d.md

## Summary

- **Status:** Live
- **Employer:** Chesterfield Royal Hospital NHS Foundation Trust
- **Location:** Chesterfield Royal Hospital
- **Workplace type:** onsite
- **Profession:** Appointments administrator
- **Grade:** Band 3
- **Salary:** £25,760 - £27,476 per annum pro rata
- **Contract type:** Permanent
- **Employment type:** Part time - 30 hours per week
- **Closing date:** 2026-09-13T07:00:00.000Z
- **Posted:** 2026-08-25T14:10:57.526Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/Derbyshire/Chesterfield/Chesterfield_Royal_Hospital_NHS_Foundation_Trust/Radiology/Radiology-v8100909
- **Application URL:** https://apps.trac.jobs/job-advert/8100909?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.chesterfieldroyal.nhs.uk

## Job Content

### Job overview

To ensure all Imaging referrals are processed in a timely and efficient manner using multiple IT applications including Order Comms/ICE System, Medway and Radiology Information Systems.

To work within the allocated Government time scale for all appointments.

To provide accurate examination information to patients, liaise with Consultants, Radiographer and Sonographers to ensure correct appointment slots are used to maintain a professional and high-quality service.

### Main duties of the job

- Receive and process all Imaging referrals efficiently and timely whilst helping to maintain National and Local standards
- Maintain a good understanding of the Radiology Information System in order to create and locate imaging records to support patient care.
- When required, register patients on to the Hospital Medway system if no record can be found on RIS system prior to booking an appointment.
- Ensure all appointments are booked on the Radiology Information System (RIS) using the agreed, up to date, booking rules for each modality.
- Ensure all referrals are placed on the received request list and then allocate, as necessary, examinations for vetting prior to booking an appointment.
- When booking appointments, interpret all examination referral requests to ensure the correct examination is booked and an appropriate appointment with the correct preparation is sent out to the patient – checking that the appointment is well within the breach date.
- Ensure all appointments are booked into the correct room and onto the correct consultant/sonographer list.
- Liaise with clinical staff across the Department to ensure clinical justification/priority is determined.
- Monitor all modality rotas for any changes to clinic/appointment times and adjust booking rules accordingly.
- Monitor Radiologist’s leave, to ensure any clinic closures have been identified to avoid cancellation of appointments

### Detailed job description and main responsibilities

Please refer to the attached job description and person specification for full details of this post.

Follow us on Facebook and on Twitter: @CRHCareers @WellbeingCRH @royalhospital

## Person Specification

### Experience

**Essential**

- 12 months (min) proven previous administration working and skills
- 12 months (min) previous experience of dealing with telephone appointments and enquiries in a busy environment
- Previous experience in dealing with confidential and sensitive information

**Desirable**

- Previous experience in a hospital or similar healthcare environment
- Previous Call Centre working experience

### Qualification

**Essential**

- GCSE A-C (9-4) Grade English Language or equivelent
- ICDL / ITQ (Level 1-3) (or equivalent)
- GCSE Maths A-C (9 – 4) Grade.

**Desirable**

- NVQ Level 3 in Customer Services

### Skill and Knowledge

**Essential**

- Ability to work under pressure and remain calm
- Excellent communication skills to patients and staff at all levels
- Ability to prioritise workload
- Excellent telephone manner
- Excellent IT/keyboard skills
- Customer care skills

**Desirable**

- Working knowledge of RIS and Careflow
- Medical Terminology
- Knowledge of national waiting list and time targets/initiatives.
- Understanding of patient care pathway.
- Knowledge of the 18-week RTT pathway

## Documents

- [we work here (pdf, 178.6kb)](https://www.healthjobsuk.com/documents?edoc=2691)
- [applicant guidance (pdf, 231.5kb)](https://www.healthjobsuk.com/documents?edoc=2457)
- [our full people plan (pdf, 1.3mb)](https://www.healthjobsuk.com/documents?edoc=2756)
- [10 reasons to choose us (pdf, 262.4kb)](https://www.healthjobsuk.com/documents?edoc=2458)
- [hello my name is....... (pdf, 113.9kb)](https://www.healthjobsuk.com/documents?edoc=2459)
- [our people pan - infographic (pdf, 878.6kb)](https://www.healthjobsuk.com/documents?edoc=2757)
- [together as one - our strategy (pdf, 737.7kb)](https://www.healthjobsuk.com/documents?edoc=2377)
- [welcome to our proud to care team (pdf, 618.6kb)](https://www.healthjobsuk.com/documents?edoc=2453)
- [appointments co-ordinator august 2026 (pdf, 1.0mb)](https://www.healthjobsuk.com/documents?vdoc=10524674)
- [together as one - proud to care values (pdf, 547.6kb)](https://www.healthjobsuk.com/documents?edoc=2378)
- [wellbeing at chesterfield royal hospital (pdf, 656.5kb)](https://www.healthjobsuk.com/documents?edoc=2456)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.