# IG & EPRR Administrator > NHS job listing from Job Clerk for East of England Community Health and Care NHS Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/ig-and-eprr-administrator/9fbf57eb-45dc-4875-b75f-c21d2f35359c - **Markdown:** https://www.jobclerk.com/job/ig-and-eprr-administrator/9fbf57eb-45dc-4875-b75f-c21d2f35359c.md ## Summary - **Status:** Live - **Employer:** East of England Community Health and Care NHS Trust - **Location:** Norwich Community Hospital - **Workplace type:** onsite - **Profession:** Administrator - **Grade:** Band 3 - **Salary:** £25,760 - £27,476 Per Annum - **Contract type:** Permanent: Full time - **Employment type:** Full time - 37.5 hours per week (5 working days a week Monday to Friday) - **Closing date:** 2026-10-26T23:59:00.000Z - **Posted:** 2026-10-15T00:00:07.093Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Norfolk/Norwich/East_England_Community_Health_Care_NHS_Trust/Information_Governance/Information_Governance-v8341584 - **Application URL:** https://apps.trac.jobs/job-advert/8341584?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.eastofenglandcommunityhealthandcare.nhs.uk ## Job Content ### Job overview To provide comprehensive administrative support to the Information Governance (IG) and Emergency Preparedness, Resilience and Response (EPRR) functions, supporting the effective coordination, organisation and delivery of governance and resilience activities across the Trust. The postholder will undertake a range of routine and non-routine administrative duties, including document and multiple mailbox management, meeting coordination, data handling, and system administration, ensuring accurate and timely support to enable compliance, assurance, and organisational resilience. The role will contribute to the efficient running of the Governance service by supporting both IG and EPRR workstreams, covering suitable activities as and where needed in order to maintain service delivery in both IG and EPRR workstreams. ### Main duties of the job Provide day-to-day administrative support to the IG and EPRR functions, ensuring activities are delivered in a timely and organised manner. Arrange and coordinate meetings, including scheduling, agenda development, and circulation of papers. Provide administrative support to IG processes such as incident logging, audits, training records and compliance monitoring. Support onboarding processes within the Governance team (e.g. access requests, equipment, induction materials). ### Detailed job description and main responsibilities Manage shared inboxes, prioritising and responding to routine enquiries, escalating where appropriate. Prepare, format and distribute documentation including reports, spreadsheets, presentations and policies. Maintain accurate electronic and paper filing systems in line with records management standards. Support document control processes, including version control, archiving and retention in accordance with Trust policies. Attend meetings to take accurate minutes, record decisions, track actions and ensure follow-up activity is recorded and progressed. Maintain action logs, risk logs and tracker documents (including decision logs) for IG and EPRR workstreams. Support the maintenance of governance systems, databases and registers (e.g. IG training, DPIA trackers, information asset registers). Respond to routine IG queries, providing basic guidance and signposting in line with established procedures, escalating more complex matters. Assist with the updating of intranet pages and public-facing information to ensure accuracy and accessibility. Provide administrative support to the EPRR programme, including maintenance of plans, contact lists and documentation. Support business continuity and incident response processes, including document updates, distribution and version control. Assist in coordinating training sessions, exercises and events relating to emergency preparedness. Maintain databases, distribution lists and communication systems to support emergency planning arrangements. Assist with procurement processes, raising orders and tracking expenditure in line with Trust systems. Support audits, surveys and service improvement work within own area. Liaise with internal and external stakeholders, including NHS partners and system organisations, responding to routine communications. ## Person Specification ### Other **Essential** - Ability to travel if required - Ability to work independently ### Experience **Essential** - Experience of working in an administrative role in a busy office environment - Experience of organising meetings and taking minutes - Experience of working with confidential and sensitiveinformation **Desirable** - Experience within NHS or public sector - Exposure to governance, compliance or emergency planning functions - Experience working with the NHS Data Security & Protection Toolkit (DSPT) - Experience working with NHS EPRR Core Standards ### Communication **Essential** - Ability to communicate effectively with staff at all levels - Good written and verbal communication skills - Ability to handle routine enquiries professionally and sensitively ### Qualifications & Training **Essential** - NVQ Level 3 Business Administration or equivalent experience - GCSE English and Maths (or equivalent) - Good IT skills (Microsoft Office) **Desirable** - Training in Information Governance or EPRR - NHS systems experience - SystmOne experience - Completed NHS Loggist training (or similar) ### Personal and People Development **Essential** - Team player with collaborative approach - Flexible and adaptable - Professional and reliable - Attention to detail ### Skills, Abilities and Knowledge **Essential** - Good organisational skills with ability to prioritise workload - High level of accuracy and attention to detail - Ability to follow established procedures with occasional need to use initiative - Competent IT skills including Word, Excel, Outlook - Ability to manage multiple tasks and deadlines **Desirable** - Knowledge of Information Governance principles - Understanding of business continuity or EPRR ### Personal Attributes / Behaviours **Essential** - Reliable, organised and proactive - Able to work independently and as part of a team - Able to deal with sensitive information appropriately - Flexible and adaptable approach to work - Collaborative and adaptable - Commitment to confidentiality and wider information governance standards ## Documents - [dbs guidance (pdf, 131.5kb)](https://www.healthjobsuk.com/documents?edoc=2219) - [nchc behaviours (pdf, 4.2mb)](https://www.healthjobsuk.com/documents?edoc=2218) - [privacy notice (pdf, 30.4kb)](https://www.healthjobsuk.com/documents?edoc=2215) - [application guidelines (pdf, 1.2mb)](https://www.healthjobsuk.com/documents?edoc=2216) - [ig & eprr administrator (pdf, 285.1kb)](https://www.healthjobsuk.com/documents?vdoc=10665976) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.