# HR Hub Officer

> NHS job listing from Job Clerk for North West Ambulance Service NHS Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/hr-hub-officer/a45cc459-ae22-48f9-812f-b2ef7c935170
- **Markdown:** https://www.jobclerk.com/job/hr-hub-officer/a45cc459-ae22-48f9-812f-b2ef7c935170.md

## Summary

- **Status:** Live
- **Employer:** North West Ambulance Service NHS Trust
- **Town:** Bolton
- **Region:** North West
- **Country:** England
- **Profession:** Administrative and IT
- **Grade:** Band 4
- **Salary:** £28,392 - £31,157 PA
- **Contract type:** Permanent
- **Employment type:** Full time - 37.5 hours per week
- **Closing date:** 2026-07-06T23:59:00.000Z
- **Posted:** 2026-06-29T10:31:00.448Z
- **Source information URL:** https://www.healthjobsuk.com/job/-v8117016
- **Application URL:** https://apps.trac.jobs/job-advert/8117016?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.nwas.nhs.uk

## Job Content

### Job overview

Are you a highly organised and proactive individual with a passion for delivering excellent customer service?

Join the HR Hub team at the North West Ambulance Service NHS Trust, where you’ll play an important role in supporting the HR administration services that help keep our organisation running effectively.

This is a full-time, permanent opportunity offering agile working, with a combination of home and office-based working, flexible working arrangements, and a minimum of 27 days annual leave per year.

As a HR Hub Officer within Recruitment, you’ll support a range of recruitment administration activities, helping to deliver an efficient, professional, and customer-focused service to managers, employees, and candidates across the Trust. You’ll contribute to ensuring a positive employee experience throughout the recruitment and employment journey.

If you enjoy working in a busy environment, have excellent attention to detail, and take pride in delivering high-quality recruitment support, we’d love to hear from you.

### Main duties of the job

In this role, you will:

- Provide professional, responsive, and customer-focused advice and guidance to managers, staff, and prospective employees.
- Support recruitment/HR administrative processes in a timely and accurate manner.
- Maintain high standards of data quality across recruitment and payroll systems, ensuring confidentiality and compliance at all times.
- Assist colleagues across the organisation with efficient and effective recruitment administration support.
- Produce reports and support data monitoring activities to help inform decision-making and service improvement.
- Contribute to the continuous improvement of HR Hub processes and ways of working.

To be successful in this role, you will have:

- Experience working in a fast-paced, customer-focused administrative environment.
- Strong administration and data entry skills, with excellent attention to detail.
- Experience using HR, payroll, or other web-based systems; knowledge of ESR would be advantageous.
- Excellent organisational and communication skills, with the ability to manage competing priorities effectively.
- A good understanding of HR processes and procedures, including Agenda for Change terms and conditions.
- The ability to work both independently and collaboratively as part of a team.

If you are motivated, reliable, and looking to make a meaningful contribution within a supportive HR team, we encourage you to apply.

### Detailed job description and main responsibilities

Please ensure you read the attached job description and person specification in full before applying.

Unfortunately this role does not qualify for sponsorship and we will be unable to offer this for this position.

Please note, previous applicants from the last 6 months need not apply.

## Job Details

Are you a highly organised and proactive individual with a passion for delivering excellent customer service?

Join the HR Hub team at the North West Ambulance Service NHS Trust, where you’ll play an important role in supporting the HR administration services that help keep our organisation running effectively.

This is a full-time, permanent opportunity offering agile working, with a combination of home and office-based working, flexible working arrangements, and a minimum of 27 days annual leave per year.

As a HR Hub Officer within Recruitment, you’ll support a range of recruitment administration activities, helping to deliver an efficient, professional, and customer-focused service to managers, employees, and candidates across the Trust. You’ll contribute to ensuring a positive employee experience throughout the recruitment and employment journey.

If you enjoy working in a busy environment, have excellent attention to detail, and take pride in delivering high-quality recruitment support, we’d love to hear from you.

## Job Description

In this role, you will:

Provide professional, responsive, and customer-focused advice and guidance to managers, staff, and prospective employees.

Support recruitment/HR administrative processes in a timely and accurate manner.

Maintain high standards of data quality across recruitment and payroll systems, ensuring confidentiality and compliance at all times.

Assist colleagues across the organisation with efficient and effective recruitment administration support.

Produce reports and support data monitoring activities to help inform decision-making and service improvement.

Contribute to the continuous improvement of HR Hub processes and ways of working.

To be successful in this role, you will have:

Experience working in a fast-paced, customer-focused administrative environment.

Strong administration and data entry skills, with excellent attention to detail.

Experience using HR, payroll, or other web-based systems; knowledge of ESR would be advantageous.

Excellent organisational and communication skills, with the ability to manage competing priorities effectively.

A good understanding of HR processes and procedures, including Agenda for Change terms and conditions.

The ability to work both independently and collaboratively as part of a team.

If you are motivated, reliable, and looking to make a meaningful contribution within a supportive HR team, we encourage you to apply.

## Responsibilities

Please ensure you read the attached job description and person specification in full before applying.

Unfortunately this role does not qualify for sponsorship and we will be unable to offer this for this position.

Please note, previous applicants from the last 6 months need not apply.

## Person Specification

### Experience

**Essential**

- Relevant experience in a customer focussed transactional HR / workforce information environment.
- Experience of working with large scale integrated HR/payroll/information systems (ideally Trac & ESR)
- Good working knowledge of current relevant HR and payroll practice and legislation, workforce information provision requirements.
- Good working knowledge of data protection and freedom of information legislation.

### Values & Behaviours

**Essential**

- Working together – demonstrate collaborative and inclusive working and challenge behaviour that is not inclusive or acceptable.
- Able to maintain reliability of attendance.
- Ability to withstand pressure of work.
- Willingness to work flexibly and at other sites when required.
- Ability and willingness to undertake further training as necessary.

### Skills & Competencies

**Essential**

- Ability to work to tight time scales and deadline.
- Ability to work as part of a team.
- Good communication skills.
- Good analytical and numerical skills.
- Committed to service improvement.

### Qualification & Knowledge

**Essential**

- Relevant Diploma/NVQ level 4 qualification or equivalent training and experience
- Evidence of continued professional development.

## Documents

- [application guide (pdf, 207.5kb)](https://www.healthjobsuk.com/documents?edoc=2376)
- [staff benefits brochure (pdf, 4.4mb)](https://www.healthjobsuk.com/documents?edoc=3013)
- [recruitment of ex-offenders (pdf, 228.4kb)](https://www.healthjobsuk.com/documents?edoc=1984)
- [recruitment terms and conditions (pdf, 40.5kb)](https://www.healthjobsuk.com/documents?edoc=1413)
- [hr hub officer - recruitment - jd&ps (pdf, 853.1kb)](https://www.healthjobsuk.com/documents?vdoc=10412739)
- [candidate's guide to nhs employment checks standards (pdf, 221.3kb)](https://www.healthjobsuk.com/documents?edoc=1412)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.
