# HR Attendance Support Advisor > NHS job listing from Job Clerk for St George's University Hospitals NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/hr-attendance-support-advisor/1fabef45-9e3b-46eb-ac61-6018efca13f5 - **Markdown:** https://www.jobclerk.com/job/hr-attendance-support-advisor/1fabef45-9e3b-46eb-ac61-6018efca13f5.md ## Summary - **Status:** Live - **Employer:** St George's University Hospitals NHS Foundation Trust - **Town:** London - **Region:** London - **Country:** England - **Profession:** Manager and corporate - **Grade:** Band 5 - **Salary:** £36,943 - £46,852 £32,073 - £39,043 plus inner or outer HCAS - **Contract type:** 12 months (Fixed term or secondment opportunity) - **Employment type:** Full time - 37.5 hours per week - **Closing date:** 2026-07-17T23:59:00.000Z - **Posted:** 2026-07-03T12:13:10.801Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/London/Tooting/St_Georges_University_Hospitals_NHS_Foundation_Trust/Administration/Administration-v8126856 - **Application URL:** https://apps.trac.jobs/job-advert/8126856?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.stgeorges.nhs.uk ## Job Content ### Job overview At St George’s, Epsom and St Helier Hospital Group, our people are our greatest asset. Delivering exceptional patient care depends on a workforce that feels supported, empowered and able to perform at its best. High sickness absence can affect patient care, staff wellbeing, service continuity and organisational performance. To address this priority, the Group is establishing a dedicated Attendance Management Team to improve attendance, support staff wellbeing, strengthen management capability and reduce avoidable sickness absence. The post holder will support managers to progress and conclude overdue sickness absence cases, ensuring timely action throughout the attendance management process. Responsibilities will include monitoring key performance indicators, analysing workforce data to identify attendance hotspots and escalating complex cases to Employee Relations specialists where appropriate. The role will work collaboratively with operational managers, HR Business Partners, Employee Relations, Occupational Health, Health and Wellbeing teams and staff-side representatives to promote a proactive and supportive approach to attendance management. The role will be based at either St George’s Hospital or Epsom and St Helier. Applicants should clearly state their preferred location, as the applicable high-cost area allowance will be based on the chosen location. ### Main duties of the job - Provide practical advice to managers on the Trust’s Attendance Management Policy and oversee sickness absence cases across allocated divisions. Identify overdue cases, support timely reviews and ensure agreed actions are completed. - Assist managers with informal discussions, formal reviews, long-term sickness meetings and final attendance reviews. Monitor return-to-work compliance, record keeping and implementation of Occupational Health recommendations. - Manage an active caseload, identify barriers to progress and escalate complex, sensitive or high-risk cases to Attendance Management or Employee Relations specialists. Prepare case summaries, reports and provide procedural guidance at meetings. - Analyse workforce data to identify sickness trends, trigger breaches, long-term absence, overdue actions and low compliance. Produce divisional reports, monitor performance indicators and support targeted improvement plans. - Build effective relationships with managers, HR, Employee Relations, Occupational Health, Health and Wellbeing, Workforce Information, trade unions and divisional leaders. - Provide coaching, briefings and workshops to strengthen managers’ confidence, capability and accountability. - Ensure compliance with employment law, NHS Terms and Conditions, Trust policies, equality and data protection requirements. Maintain confidentiality and support audits and assurance reviews. ### Detailed job description and main responsibilities **Please access the attached Job description to fully review the main responsibilities of the role and personal specification** * ## Job Details At St George’s, Epsom and St Helier Hospital Group, our people are our greatest asset. Delivering exceptional patient care depends on a workforce that feels supported, empowered and able to perform at its best. High sickness absence can affect patient care, staff wellbeing, service continuity and organisational performance. To address this priority, the Group is establishing a dedicated Attendance Management Team to improve attendance, support staff wellbeing, strengthen management capability and reduce avoidable sickness absence. The post holder will support managers to progress and conclude overdue sickness absence cases, ensuring timely action throughout the attendance management process. Responsibilities will include monitoring key performance indicators, analysing workforce data to identify attendance hotspots and escalating complex cases to Employee Relations specialists where appropriate. The role will work collaboratively with operational managers, HR Business Partners, Employee Relations, Occupational Health, Health and Wellbeing teams and staff-side representatives to promote a proactive and supportive approach to attendance management. The role will be based at either St George’s Hospital or Epsom and St Helier. Applicants should clearly state their preferred location, as the applicable high-cost area allowance will be based on the chosen location. ## Job Description Provide practical advice to managers on the Trust’s Attendance Management Policy and oversee sickness absence cases across allocated divisions. Identify overdue cases, support timely reviews and ensure agreed actions are completed. Assist managers with informal discussions, formal reviews, long-term sickness meetings and final attendance reviews. Monitor return-to-work compliance, record keeping and implementation of Occupational Health recommendations. Manage an active caseload, identify barriers to progress and escalate complex, sensitive or high-risk cases to Attendance Management or Employee Relations specialists. Prepare case summaries, reports and provide procedural guidance at meetings. Analyse workforce data to identify sickness trends, trigger breaches, long-term absence, overdue actions and low compliance. Produce divisional reports, monitor performance indicators and support targeted improvement plans. Build effective relationships with managers, HR, Employee Relations, Occupational Health, Health and Wellbeing, Workforce Information, trade unions and divisional leaders. Provide coaching, briefings and workshops to strengthen managers’ confidence, capability and accountability. Ensure compliance with employment law, NHS Terms and Conditions, Trust policies, equality and data protection requirements. Maintain confidentiality and support audits and assurance reviews. ## Responsibilities **Please access the attached Job description to fully review the main responsibilities of the role and personal specification** * ## Person Specification ### Knowledge **Essential** - Experience of providing advice and guidance to managers - Experience of monitoring performance information and producing reports - Experience of working with confidential and sensitive information - Experience of managing competing priorities and deadlines ### Qualifications **Essential** - Educated to degree level or equivalent experience. ### Knowledge and skills **Essential** - Excellent verbal and written communication skills - Ability to analyse data and identify trends - Strong organisational and planning skills - Ability to influence and challenge constructively ## Documents - [onboarding roadmap (pdf, 440.9kb)](https://www.healthjobsuk.com/documents?edoc=3007) - [ai toolkit for candidates (pdf, 1.9mb)](https://www.healthjobsuk.com/documents?ddoc=2411) - [job description and person specification (pdf, 209.2kb)](https://www.healthjobsuk.com/documents?vdoc=10423687) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.