# HR Administration Assistant > NHS job listing from Job Clerk for Norfolk Community Health and Care NHS Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/hr-administration-assistant/711eea48-0412-4c3e-8b75-1a6e3e83345b - **Markdown:** https://www.jobclerk.com/job/hr-administration-assistant/711eea48-0412-4c3e-8b75-1a6e3e83345b.md ## Summary - **Status:** Live - **Employer:** Norfolk Community Health and Care NHS Trust - **Town:** Norwich - **Region:** East of England - **Country:** England - **Profession:** Administrative and IT - **Grade:** Band 3 - **Salary:** £25,760 - £27,476 Per annum - **Contract type:** Permanent - **Employment type:** Full time, Part time, 37.5 hours per week (Postholder must be able to work Monday, Tuesday and Friday other days can be agreed. Would consider part time at a minimum of 30 hours per week.) - **Closing date:** 2026-06-05T23:59:00.000Z - **Posted:** 2026-05-21T23:01:51.475Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Norfolk/Norwich/East_England_Community_Health_Care_NHS_Trust/HR_Operations/HR_Operations-v8030076 - **Application URL:** https://apps.trac.jobs/job-advert/8030076?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.norfolkcommunityhealthandcare.nhs.uk ## Job Content ### Job overview Are you an experienced administrator who takes pride in delivering a high-quality service? If so, this is an exciting opportunity to join our HR Operations team. In this role, you will provide a wide range of administrative support, including: - Responding to queries from staff and managers - Managing shared HR inboxes - Supporting diary management and arranging formal panels (e.g. absence, disciplinary and grievance hearings) We will support you to develop your HR knowledge so that you can offer general HR guidance to managers and staff. This role would be ideal for an administrator who is interested in building their knowledge and a career in HR. We are looking for someone who: - Is a strong team player - Has excellent organisational and planning skills - Is proactive and able to manage a varied workload - Has strong communication and IT skills You will be part of a friendly and supportive HR Operations team. This is a hybrid role, with a base at Norwich Community Hospital. You will be expected to attend site for a minimum of one day per week, with flexibility to attend more frequently or travel to other Trust locations in line with service needs. Banding of the role subject to Job Evaluation process. ### Main duties of the job To provide comprehensive administrative support to the HR operations team, contributing to the effective and efficient handling of employee relations casework and ensuring timely and accurate documentation. To coordinate employee relations meetings, including organising hearing panels, booking rooms, management of the HR operations team diaries, preparation of documents and transcribing notes. To provide professional HR advice to staff and managers, including non- complex interpretation of terms and conditions of service and HR policies. Understanding that this work is highly confidential in nature. ### Detailed job description and main responsibilities The full details of the role are within the job description and person specification, please review the attached document. ## Job Details Are you an experienced administrator who takes pride in delivering a high-quality service? If so, this is an exciting opportunity to join our HR Operations team. In this role, you will provide a wide range of administrative support, including: We will support you to develop your HR knowledge so that you can offer general HR guidance to managers and staff. This role would be ideal for an administrator who is interested in building their knowledge and a career in HR. We are looking for someone who: You will be part of a friendly and supportive HR Operations team. This is a hybrid role, with a base at Norwich Community Hospital. You will be expected to attend site for a minimum of one day per week, with flexibility to attend more frequently or travel to other Trust locations in line with service needs. Banding of the role subject to Job Evaluation process. ## Job Description To provide comprehensive administrative support to the HR operations team, contributing to the effective and efficient handling of employee relations casework and ensuring timely and accurate documentation. To coordinate employee relations meetings, including organising hearing panels, booking rooms, management of the HR operations team diaries, preparation of documents and transcribing notes. To provide professional HR advice to staff and managers, including non- complex interpretation of terms and conditions of service and HR policies. Understanding that this work is highly confidential in nature. ## Responsibilities The full details of the role are within the job description and person specification, please review the attached document. ## Person Specification ### Other **Essential** - - Ability to travel to trust locations ### Experience **Essential** - - Proven experience of working as part of a team - - Proven ability to organise and service meetings - - Minute taking - - Experience of working within a busy administration department. - - Experience dealing with non-routine issues such as problem solving for an area of work or developing alternative or additional procedures **Desirable** - - Knowledge of NHS policy and procedure ### Communication **Essential** - - Able to communicate effectively in written and verbal English Language ### Qualifications & Training **Essential** - - Knowledge of administrative procedures and systems acquired through training and experience to NVQ level 3. - - Maths and English GCSE (Level 4/Grade C or above), or equivalent **Desirable** - - Evidence of further formal training would be an advantage ### Personal and People Development **Essential** - - Enthusiastic and motivated - - Committed to providing the best possible service - - Team Player - - Able to work on own initiative - - Tact and diplomacy ### Skills, Abilities and Knowledge **Essential** - - Advanced working knowledge of Microsoft Office, especially Word, Excel and Outlook - - Audio typing - - Good organisational and communication skills - - Proven ability to work on own initiative, without direct supervision, prioritising and managing own workload. - - Problem solving skills - - Excellent attention to detail ### Personal Attributes / Behaviours **Essential** - - Professional - - Tactful and polite - - Ability to communicate with all levels of staff - - Aware of own limitations and when to escalate to line manager - - Ability to use own initiative - - Open and approachable - - Flexible and willing to commit to achieving results and meeting deadlines - - Diplomatic - - Competent and experienced team player - - Able to plan workload to meet deadlines, often in a pressurised environment - - Self-motivated - - Positive and flexible approach - - Willingness to learn new skills ## Documents - [dbs guidance (pdf, 131.5kb)](https://www.healthjobsuk.com/documents?edoc=2219) - [nchc behaviours (pdf, 4.2mb)](https://www.healthjobsuk.com/documents?edoc=2218) - [privacy notice (pdf, 30.4kb)](https://www.healthjobsuk.com/documents?edoc=2215) - [hr admin assistant (pdf, 392.4kb)](https://www.healthjobsuk.com/documents?vdoc=10317440) - [application guidelines (pdf, 1.2mb)](https://www.healthjobsuk.com/documents?edoc=2216) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.