# Hotel Services Supervisor Porter, Patient Dining, Domestic

> NHS job listing from Job Clerk for Imperial College Healthcare NHS Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/hotel-services-supervisor-porter-patient-dining-domestic/493bc5d1-62f8-4ac5-9d7c-67507b5b5bbd
- **Markdown:** https://www.jobclerk.com/job/hotel-services-supervisor-porter-patient-dining-domestic/493bc5d1-62f8-4ac5-9d7c-67507b5b5bbd.md

## Summary

- **Status:** Live
- **Employer:** Imperial College Healthcare NHS Trust
- **Town:** London
- **Region:** London
- **Country:** England
- **Profession:** Estates and facilities
- **Grade:** Band 3
- **Salary:** £31,554 - £33,270 pa inclusive
- **Contract type:** Permanent
- **Employment type:** Full time - 37.5 hours per week
- **Closing date:** 2026-07-23T23:59:00.000Z
- **Posted:** 2026-07-16T14:13:12.366Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/London/London/Imperial_College_Healthcare_NHS_Trust/Hotel_Services/Hotel_Services-v8161911
- **Application URL:** https://apps.trac.jobs/job-advert/8161911?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.imperial.nhs.uk

## Job Content

### Job overview

Lead with Purpose. Inspire with Action.

Are you a born organiser with a passion for people and a commitment to service excellence? We’re looking for confident, hands-on Supervisors to lead our dedicated teams across the vibrant and impactful Imperial College Healthcare NHS Trust hospital sites.

This is no ordinary role – it’s fast-paced, high-energy, and absolutely vital to the smooth running of our services. As a Supervisor, you’ll oversee daily operations within one of our dynamic Hotel Services teams, whether it’s, Patient Dining, Domestics or  Portering.

You’ll be the spark that drives your team to success, ensuring everything runs like clockwork, meeting the highest standards of safety, quality, and care. Managing logistics, staffing, and service delivery will be at the heart of your role, all while cultivating a culture of teamwork, professionalism, and excellence.

If you're ready to take ownership, inspire your team, and make a real difference in a leading NHS Trust, we can’t wait to hear from you!

### Main duties of the job

- Coordinate all aspects of your designated service area, ensuring efficient and high-quality delivery.
- Lead and support your team with daily task allocation, absence management, and return-to-work interviews.
- Act as the key point of contact for staff, providing guidance, motivation, and performance oversight.
- Collaborate with clinical teams, facilities, and other hotel services to maintain seamless operations.
- Uphold Trust values and contribute to a safe, clean, and patient-focused environment.

### Detailed job description and main responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.

For both overviews  please view the Job Description attachment with the job advert.

## Person Specification

### Experience

**Essential**

- Understanding of relevant health and safety requirements
- An understanding of people’s equality, diversity and rights.
- Experience of customer service roles

**Desirable**

- Previous healthcare/NHS experience
- Previous supervisory experience

### Communication & Skills

**Essential**

- Ability to work on own initiative and as part of a team
- Good report writing skills
- Good listener

### Education/ Qualifications

**Essential**

- General education to include Maths and English at GCSE level or equivalent

**Desirable**

- NVQ qualification in Customer Service

## Documents

- [job description (pdf, 701.1kb)](https://www.healthjobsuk.com/documents?vdoc=10462753)
- [our strategy 2023-25 (pdf, 230.4kb)](https://www.healthjobsuk.com/documents?edoc=427)
- [functional requirement form (pdf, 272.6kb)](https://www.healthjobsuk.com/documents?vdoc=10462754)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.