# Hotel Service Assistant

> NHS job listing from Job Clerk for Swansea Bay University Health Board.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/hotel-service-assistant/19b718fb-4eec-403e-babc-6550d691ffbc
- **Markdown:** https://www.jobclerk.com/job/hotel-service-assistant/19b718fb-4eec-403e-babc-6550d691ffbc.md

## Summary

- **Status:** Live
- **Employer:** Swansea Bay University Health Board
- **Location:** Morriston Hospital
- **Workplace type:** onsite
- **Profession:** Estates and facilities
- **Grade:** Band 2
- **Salary:** £25,272 per annum pro rata
- **Contract type:** Permanent: part time 15hrs, Due to funding
- **Employment type:** Part time - 15 sessions per week (Monday-Friday on rota)
- **Closing date:** 2026-10-29T23:59:00.000Z
- **Posted:** 2026-10-22T14:10:35.503Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/Swansea/Neath/Swansea_Bay_University_Health_Board/Support_Services_Department/Support_Services_Department-v8341454
- **Application URL:** https://apps.trac.jobs/job-advert/8341454?ShowJobAdvert=&feedid=9002
- **Employer website:** https://sbuhb.nhs.wales

## Job Content

### Job overview

The Post holder will be part of the process involved in inpatient and day patient catering and domestic duties to ensure that the department provides services in line with process and Infection Prevention and Control (IPC) guidelines and policy, providing a high-quality, efficient service that fulfils the needs of the Department in accordance with service level agreements. In the course of their duties, they will;

- Responsible for the regeneration of foods
- Delivery and return of regeneration trolleys to and from the kitchen
- Clean areas, e.g., the ward, kitchen, and equipment.
- Responsible for general domestic duties as required by the service.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

### Main duties of the job

- Prepare and cook special dietary meals and snacks for patients i.e. Neutropenic, C.C.U. etc.
- Regeneration of foods in line with cook-chill/cook-freeze guideline including the delivery and return of regeneration food trolleys to/from the kitchen. Prepare and assemble crockery, cutlery and utensils for each patient meal service and the buttering of breadand clear and wash all crockery, cutlery, glasses etc. Using appropriate dishwashing machine and detergent.
- General cleaning duties will include but not limited to; vacuuming soft floor coverings and clean all hard floor surfaces by static mopping, damp mopping or vacuuming, buffing, spray cleaning and scrubbing of hard floor surfaces, high- and low-level dusting – dry/damp furniture and fixtures, empty bins and glass cleaning etc
- At time will be required to clean body fluids and spills etc in all public areas

### Detailed job description and main responsibilities

Please see the attached job description and person specification for a detailed outline of the job requirements. This is available for you bilingually, in English and Welsh.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

### Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Welsh language skills are desirable

## Person Specification

### Experience

**Essential**

- Experience of preparing food
- Experience of working as part of a Team

**Desirable**

- Experience of catering/hospital environment
- Food Service Experience

### Aptitude and abilities

**Essential**

- Ability to work on own initiative or as part of a team
- Organisational and communication skills to converse with a range of people
- Able to demonstrate tact and diplomacy when working with others
- Ability to use technology to update information e.g. iPad or Desktop etc

**Desirable**

- Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh

### Qualifications & Knowledge

**Essential**

- NVQ Level 2 (Catering/Customer Services/Cleaning) or Basic Food Hygiene Certificate Or Undertake a period of Induction to include Basic Food Hygiene COSH Manual handling

## Documents

- [oh form (pdf, 232.7kb)](https://www.healthjobsuk.com/documents?vdoc=10717802)
- [privacy notice (pdf, 704.3kb)](https://www.healthjobsuk.com/documents?edoc=2372)
- [applicant guide (pdf, 624.8kb)](https://www.healthjobsuk.com/documents?ddoc=1728)
- [jd&ps - english (pdf, 485.6kb)](https://www.healthjobsuk.com/documents?vdoc=10717801)
- [guidance notes for applicants (pdf, 278.7kb)](https://www.healthjobsuk.com/documents?edoc=2849)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.