# Hospitality Assistant > NHS job listing from Job Clerk for Guy's and St Thomas' NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/hospitality-assistant/ca5800ff-3609-45ee-9eb7-f0b5b8f09c1d - **Markdown:** https://www.jobclerk.com/job/hospitality-assistant/ca5800ff-3609-45ee-9eb7-f0b5b8f09c1d.md ## Summary - **Status:** Live - **Employer:** Guy's and St Thomas' NHS Foundation Trust - **Town:** London - **Region:** London - **Country:** England - **Profession:** Healthcare support worker - **Salary:** £31,066 inc HCA - **Contract type:** Permanent - **Employment type:** Full time - 37.5 hours per week (5 days from 7 (shift rota includes weekends, bank holidays, evenings and nights)) - **Closing date:** 2026-08-02T23:59:00.000Z - **Posted:** 2026-07-24T13:02:34.550Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/London/London/Guys_St_Thomas_NHS_Foundation_Trust/Hospitality_Assistant/Hospitality_Assistant-v8166864 - **Application URL:** https://apps.trac.jobs/job-advert/8166864?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.guysandstthomas.nhs.uk ## Job Content ### Job overview Hospitality Assistant – Permanent Role We’re looking for a motivated and customer-focused Hospitality Assistant to join our in-house hospitality team. This is more than just a job — it’s a genuine opportunity to secure a permanent role within a growing, forward-thinking service, with excellent opportunities to learn, develop, and build your career. This is a unique role within the Trust. Unlike many positions, it is non-patient facing, with a strong focus on delivering exceptional hospitality at events and functions. You’ll play a key role in creating memorable experiences, supporting both day-to-day operations and special events. This is a hands-on, varied role where no two days are the same. You could even meet royalty. Full training given. Your role will include: - Meet and greet clients, Liaising with event coordinators - Manage & co-ordinate the set up and service for a range of events, from formal delegate lunches and dinners in addition to serving high volume buffets at Trust events. - Liaising and supporting event coordinators - Supporting menu development - Serving food and beverages - Expanding your knowledge, including wines and hospitality trends - Food hygiene, cleanliness and management of all products. You’ll need to be comfortable working both independently and as part of a team, while always maintaining high standards and ensuring compliance with Trust policies and government guidelines. ### Main duties of the job The post holder will be responsible for providing an essential and efficient customer and food service to all designated Hospitality areas; whilst meeting the service needs and objectives of both the department and the wider Trust. The preparation and service of all hospitality events which will include food services: Trolleys, Hot & Cold fork buffets, Sit down dinners, breakfasts and drinks service around the Trust. To deliver unparalleled customer service of the highest standards at all times with excellent attention to detail. Events include: Ministerial & Royal visits, Corporate away days, Medical seminars & training conferences, Graduation events and Outdoor charity events. ### Detailed job description and main responsibilities Meet and greet clients throughout events. The cleaning and sterilising of all food trolley containers and food trolleys including wheels. Ensure all areas within the pantry are clean, hygienic and tidy at all times.  All used crockery and service ware should be brought back to the kitchen and left in an orderly manner at the wash up. Ensure Hospitality rooms are left tidy and cleared down before and after events. The setting up and maintaining of function areas & hospitality rooms. Preparation of all hospitality requirements ensuring all items are available, carry out a service check for each hospitality request. Accept deliveries and place in appropriate store rooms as directed by the Team Leader. Providing additional AV support to clients on the absence of the AV technician. To issue stock as directed by the Hospitality Team Leader to other departments on request and monitor stock levels. ## Person Specification ### Skills **Essential** - Excellent customer service skills - A customer focused friendly personality with strong interpersonal skills - Good knowledge of food hygiene techniques and procedures - Ability to work quickly, efficiently and meet objectives - Ability to manage time, organise and prioritise work; whilst showing initiative when working on their own and as part of a team - Ability to work without direct supervision - Good team member and communicator with ability to engage with all staff - Ability and willingness to learn new skills and to attend training. - Ability to work under pressure and to tight deadlines - Good team member with the ability to communicate and engage effectively with all grades of staff, patients and other stakeholders within a busy and challenging environment **Desirable** - Desire to further enhance career - Committed and enthusiastic towards providing high service standards - Understanding of allergens and special dietary requirements ### Experience **Essential** - Experience within a large Hospitality/Events facilities services department - Experience of using IT systems including Microsoft Office packages - Cashier experience (cash/credit card handling procedures) - Good numerical skills. **Desirable** - Experience of working within the healthcare profession or hotel industry - Basic knowledge of audio-visual systems ### Qualifications **Essential** - Higher Education or NVQ Level 2 - Excellent command of the English language, including oral and written communication skills - Level 2 Food Hygiene Certificate **Desirable** - Knowledge of Patient/Customer Lead Assessment of the Care Environment (PLACE) - Knowledge of manual handling procedures - Degree or Diploma in Hospitality Services - Knowledge of health and safety procedures ## Documents - [person specification (pdf, 40.5kb)](https://www.healthjobsuk.com/documents?vdoc=10468487) - [functional requirement form band 2. (pdf, 376.6kb)](https://www.healthjobsuk.com/documents?vdoc=10475524) - [hospitality assistant job description. (pdf, 576.3kb)](https://www.healthjobsuk.com/documents?vdoc=10468486) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.