# Heart Failure Secretary > NHS job listing from Job Clerk for Betsi Cadwaladr University Health Board. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/heart-failure-secretary/42de6ed5-ec71-436a-8206-1793f472da43 - **Markdown:** https://www.jobclerk.com/job/heart-failure-secretary/42de6ed5-ec71-436a-8206-1793f472da43.md ## Summary - **Status:** Live - **Employer:** Betsi Cadwaladr University Health Board - **Town:** Bangor - **Region:** North Wales - **Country:** Wales - **Profession:** Administrative and IT - **Grade:** Band 3 - **Salary:** £26,300 - £27,890 per annum, pro rata - **Contract type:** Fixed term: 11 months (Proposed end date 31/03/2027) - **Employment type:** Part time - 28.5 hours per week - **Closing date:** 2026-06-02T23:59:00.000Z - **Posted:** 2026-05-26T11:01:10.148Z - **Source information URL:** https://www.healthjobsuk.com/job/Wrexham/Betsi_Cadwaladr_University_Health_Board/Cardiology/Cardiology-v7960869 - **Application URL:** https://apps.trac.jobs/job-advert/7960869?ShowJobAdvert=&feedid=9002 - **Employer website:** https://bcuhb.nhs.wales ## Job Content ### Job overview THIS POST IS FIXED TERM/SECONDMENT UNTIL 31/03/2027 TO MEET THE NEEDS OF THE SERVICE IF YOU ARE INTERESTED IN APPLYING FOR THE SECONDMENT POSITION, YOU MUST OBTAIN PERMISSION FROM YOUR CURRENT LINE MANAGER PRIOR TO APPLYING FOR THIS POST. To support the co-ordination of the administration arrangements to provide a high quality supportive secretarial service to the consultant, medical and nursing team. To work independently and be accountable for organising/prioritising own workload to ensure deadlines are achieved. To support the facilitation of the patients along a defined pathway. An accurate, confidential and supportive administration service for patients, clinical teams, carers and internal and external agencies (e.g. Local Authority, Third Sector, CAIS) in order to: Provide a safe and efficient patient pathway and provide information and appropriate support to families and carers. ### Main duties of the job The post holder will be a key member of the Medical secretary team providing an accurate and confidential administration service to the Clinical Specialty and its associated work streams. The post holder will support the consultants, junior medical staff and other health professionals with the creation of best practice and processes, supporting diary management, workload and co-ordination of appointments and admissions related information for patients and carers. The post holder will have good accurate typing skills, and will ensure that the speciality maintains efficient filing and recording of information systems. Will plan and organise own time, adjusting clinic appointments for patients ensuring notes are ready for clinics as necessary. The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply. ### Detailed job description and main responsibilities Working with the team the post holder will support the key performance indicators  that have been set for each speciality and make decisions in prioritising own workloads. The post holder will deal with relevant correspondence, telephone or personal enquiries efficiently and effectively. Contribute to projects or duties to ensure excellent service delivery as directed by the senior secretary/line manager, consultant or other colleagues. When applicable have the ability to coordinate duties and tasks remotely as a medical secretary could be at various locations across the Health Board. Work with the senior medical secretary to instigate/agree escalation procedures where standards fall below a satisfactory level and agree new interim key performance indicators. The post holder will be expected to undertake any additional duties and responsibilities to ensure that service delivery is effectively maintained ## Job Details THIS POST IS FIXED TERM/SECONDMENT UNTIL 31/03/2027 TO MEET THE NEEDS OF THE SERVICE IF YOU ARE INTERESTED IN APPLYING FOR THE SECONDMENT POSITION, YOU MUST OBTAIN PERMISSION FROM YOUR CURRENT LINE MANAGER PRIOR TO APPLYING FOR THIS POST. To support the co-ordination of the administration arrangements to provide a high quality supportive secretarial service to the consultant, medical and nursing team. To work independently and be accountable for organising/prioritising own workload to ensure deadlines are achieved. To support the facilitation of the patients along a defined pathway. An accurate, confidential and supportive administration service for patients, clinical teams, carers and internal and external agencies (e.g. Local Authority, Third Sector, CAIS) in order to: Provide a safe and efficient patient pathway and provide information and appropriate support to families and carers. ## Job Description The post holder will be a key member of the Medical secretary team providing an accurate and confidential administration service to the Clinical Specialty and its associated work streams. The post holder will support the consultants, junior medical staff and other health professionals with the creation of best practice and processes, supporting diary management, workload and co-ordination of appointments and admissions related information for patients and carers. The post holder will have good accurate typing skills, and will ensure that the speciality maintains efficient filing and recording of information systems. Will plan and organise own time, adjusting clinic appointments for patients ensuring notes are ready for clinics as necessary. The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply. ## Responsibilities Working with the team the post holder will support the key performance indicators that have been set for each speciality and make decisions in prioritising own workloads. The post holder will deal with relevant correspondence, telephone or personal enquiries efficiently and effectively. Contribute to projects or duties to ensure excellent service delivery as directed by the senior secretary/line manager, consultant or other colleagues. When applicable have the ability to coordinate duties and tasks remotely as a medical secretary could be at various locations across the Health Board. Work with the senior medical secretary to instigate/agree escalation procedures where standards fall below a satisfactory level and agree new interim key performance indicators. The post holder will be expected to undertake any additional duties and responsibilities to ensure that service delivery is effectively maintained ## Person Specification ### Skills **Essential** - Competently communicates professionally and effectively with all levels of staff both verbally and in writing - Proficient in use of Microsoft office applications. - Experienced in planning organising and prioritise own workload. - Flexible and adaptable to changing service demands. - Excellent organisational skills. **Desirable** - Knowledge of NHS Organisations. Medical terminology. ### Knowledge **Essential** - Evidence of Continual Personal development. - Ability to deal with sensitive information. **Desirable** - Knowledge of NHS Organisations. Medical terminology. ### Experiance **Essential** - Knowledge of a range of admin processes - Experience of working in a busy office environment **Desirable** - Experience of working in the NHS ### Qualifications **Essential** - Level 3 NVQ in Business Administration or equivalent experience. - RSA / OCR level 2 or equivalent experience (must be a professional user of Microsoft Word) - A qualification related to CLAIT ICT plus / ECDL or equivalent **Desirable** - AMSPAR - City and Guilds Level 3 - NVQ Level 3 Customer Service ## Documents - [jd & ps - welsh (pdf, 376.4kb)](https://www.healthjobsuk.com/documents?vdoc=10242160) - [jd & ps - english (pdf, 224.4kb)](https://www.healthjobsuk.com/documents?vdoc=10242159) - [welsh language matrix (pdf, 134.3kb)](https://www.healthjobsuk.com/documents?edoc=2220) - [betsi cadwaladr relocation (pdf, 6.8mb)](https://www.healthjobsuk.com/documents?edoc=2818) - [occupational health form (docx, 100.6kb)](https://www.healthjobsuk.com/documents?vdoc=10242412) - [values and behaviour framework (pdf, 2.0mb)](https://www.healthjobsuk.com/documents?edoc=2937) - [guidance notes for applicants (pdf, 322.5kb)](https://www.healthjobsuk.com/documents?edoc=2838) - [nhs north wales - the right choice (pdf, 3.6mb)](https://www.healthjobsuk.com/documents?edoc=2075) - [nwssp recruitment services privacy notice (pdf, 808.3kb)](https://www.healthjobsuk.com/documents?edoc=1632) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.