# Healthcare Support Worker > NHS job listing from Job Clerk for Central and North West London NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/healthcare-support-worker/d7e9c64d-583d-4685-8989-a6752f764c56 - **Markdown:** https://www.jobclerk.com/job/healthcare-support-worker/d7e9c64d-583d-4685-8989-a6752f764c56.md ## Summary - **Status:** Live - **Employer:** Central and North West London NHS Foundation Trust - **Town:** London - **Region:** London - **Country:** England - **Profession:** Healthcare support worker - **Grade:** Band 3 - **Salary:** £25,760 - £27,476 per annum (pro rata if part time) - **Contract type:** Fixed term: 12 months (Maternity Cover) - **Employment type:** Full time - 37.5 hours per week (24 hour rotational shift system) - **Closing date:** 2026-06-08T23:59:00.000Z - **Posted:** 2026-06-01T09:12:49.331Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/London/Milton_Keynes/Central_North_West_London_NHS_Foundation_Trust/Mental_Health_Older_Peoples_Inpatient_Service/Mental_Health_Older_Peoples_Inpatient_Service-v8047574 - **Application URL:** https://apps.trac.jobs/job-advert/8047574?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.cnwl.nhs.uk ## Job Content ### Job overview AN EXCEPTIONAL PLACE TO WORK AND AN EXCEPTIONAL REWARD PACKAGE TO MATCH JOIN OUR DEDICATED TEAM AT TOPAS OUR OLDER PEOPLES ASSESSMENT SERVICE/ACUTE ADULT SERVICES Fixed Term positions available. We are currently looking to recruit multiple highly motivated Healthcare Support Worker to join our expanding multi disciplinary team following investment and recent promotions. INTERVIEWS WILL BE FACE TO FACE, PLEASE ONLY APPLY IF YOU CAN FULFILL THIS AS REMOTE INTERVIEWS CANNOT BE ACCOMODATED. ### Main duties of the job In your role as a Healthcare Support Worker,  you will be actively engaging people in Milton Keynes with acute mental health problems in practical and recovery focused support. We offer scope for personal and professional development within a friendly and supported environment. Experience in mental health is desirable but not essential. You will need to be prepared to work rotational shift patterns to include early, late and night shifts as these are integral to this post. Appointees are also signed up to our internal bank which offers competitive rates and weekly pay. Visits to the unit are encouraged. *Please note that the use of AI is monitored and if used in your application must be declared* ### Detailed job description and main responsibilities - Participate directly in the delivery of care to a group of patients as delegated by the nurse in charge. - Assist patients with daily living skills, e.g. personal hygiene, dietary needs, fluid intake etc. - Participate in the observation of patients as indicated in the observation and seclusion policy. - Report verbally to the nurse in charge any changes of behaviour, mental state, physical state and the general wellbeing of patients within the ward environment. Use own initiative to provide a safe environment - Record electronically or in writing as required the progress and presentation of allocated patients during a span of duty. Responsible for ensuring this activity is validated by a qualified nurse. - Participate as required in group therapies or activities under the supervision of a qualified nurse or occupational therapist. Organise low key activities to meet identified patient need. - Carry out escort duties to other departments and areas as indicated by the nurse in charge. Driving unit vehicle where application form indicates licence is held. - Carry out other appropriate duties within personal capabilities, as specified by a senior e.g. recording temperature, pulse and respirations. - Demonstrate the ability to organise and prioritise duties based on individuals presentation - To have an awareness of local Mental Health Service Provisions ## Job Details AN EXCEPTIONAL PLACE TO WORK AND AN EXCEPTIONAL REWARD PACKAGE TO MATCH JOIN OUR DEDICATED TEAM AT TOPAS OUR OLDER PEOPLES ASSESSMENT SERVICE/ACUTE ADULT SERVICES Fixed Term positions available. We are currently looking to recruit multiple highly motivated Healthcare Support Worker to join our expanding multi disciplinary team following investment and recent promotions. INTERVIEWS WILL BE FACE TO FACE, PLEASE ONLY APPLY IF YOU CAN FULFILL THIS AS REMOTE INTERVIEWS CANNOT BE ACCOMODATED. ## Job Description In your role as a Healthcare Support Worker, you will be actively engaging people in Milton Keynes with acute mental health problems in practical and recovery focused support. We offer scope for personal and professional development within a friendly and supported environment. Experience in mental health is desirable but not essential. You will need to be prepared to work rotational shift patterns to include early, late and night shifts as these are integral to this post. Appointees are also signed up to our internal bank which offers competitive rates and weekly pay. Visits to the unit are encouraged. *Please note that the use of AI is monitored and if used in your application must be declared* ## Responsibilities Participate directly in the delivery of care to a group of patients as delegated by the nurse in charge. Assist patients with daily living skills, e.g. personal hygiene, dietary needs, fluid intake etc. Participate in the observation of patients as indicated in the observation and seclusion policy. Report verbally to the nurse in charge any changes of behaviour, mental state, physical state and the general wellbeing of patients within the ward environment. Use own initiative to provide a safe environment Record electronically or in writing as required the progress and presentation of allocated patients during a span of duty. Responsible for ensuring this activity is validated by a qualified nurse. Participate as required in group therapies or activities under the supervision of a qualified nurse or occupational therapist. Organise low key activities to meet identified patient need. Carry out escort duties to other departments and areas as indicated by the nurse in charge. Driving unit vehicle where application form indicates licence is held. Carry out other appropriate duties within personal capabilities, as specified by a senior e.g. recording temperature, pulse and respirations. Demonstrate the ability to organise and prioritise duties based on individuals presentation To have an awareness of local Mental Health Service Provisions ## Person Specification ### Knowledge **Essential** - Understand the need for confidentiality - Understands the importance and is willing and sensitive in assisting individuals with self care and care of the environment. - Knowledge of mental health issues ### Experience **Essential** - Previous experience of working with a multidisciplinary team - Experience of working with the general public communicating with a range of different people - Previous experience of working in a fast-paced environment - Previous experience of working within a customer focused environment **Desirable** - Healthcare/NHS or similar experience in community or hospital settings - Volunteer sector - Experience in a caring role - Previous experience in mental health setting or working with adults suffering from mental health problems ### Qualification **Essential** - Spoken and written English, to an appropriate standard to fulfil the job requirements - Numeracy and Literacy skills required to keep accurate records and administer medicines (if appropriate) **Desirable** - Relevant Level 3 qualification -eg. advanced apprenticeship, A-levels, T-levels, NVQ - Care Certificate – you will be supported to complete this within 3 months of starting if not achieved elsewhere ### Skills and Abilities **Essential** - Good Communication Skills - Ability to feedback accurate information - Ability to relate to individuals and groups - Good awareness of patient safety issues and reduction of risks and others **Desirable** - Basic knowledge and understanding of the Mental Health Act 1983. ## Documents - [cnwl values (pdf, 182.9kb)](https://www.healthjobsuk.com/documents?edoc=1162) - [person spec (pdf, 217.5kb)](https://www.healthjobsuk.com/documents?vdoc=10336555) - [job description (pdf, 384.6kb)](https://www.healthjobsuk.com/documents?vdoc=10336559) - [cnwl staff charter (pdf, 684.7kb)](https://www.healthjobsuk.com/documents?edoc=2868) - [cnwl staff networks (pdf, 320.0kb)](https://www.healthjobsuk.com/documents?edoc=1160) - [cnwl reward and wellbeing handbook 2020 (pdf, 1.1mb)](https://www.healthjobsuk.com/documents?edoc=1773) - [cnwl culture scarf behaviour framework (pdf, 710.2kb)](https://www.healthjobsuk.com/documents?edoc=2869) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.