# Healthcare Support Worker - Emergency Department > NHS job listing from Job Clerk for Torbay and South Devon NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/healthcare-support-worker-emergency-department/b4bb487c-eda8-4e64-8336-7fcda1b2bbe1 - **Markdown:** https://www.jobclerk.com/job/healthcare-support-worker-emergency-department/b4bb487c-eda8-4e64-8336-7fcda1b2bbe1.md ## Summary - **Status:** Live - **Employer:** Torbay and South Devon NHS Foundation Trust - **Location:** Torbay Hospital - **Workplace type:** onsite - **Profession:** Healthcare support worker - **Grade:** Band 3 - **Salary:** £25,760 - £27,476 per annum pro rata - **Contract type:** Permanent - **Employment type:** Full time, Part time, 37.5 hours per week (rotation onto days and nights including weekends) - **Closing date:** 2026-09-02T22:59:00.000Z - **Posted:** 2026-08-19T09:01:00.143Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Devon/Torquay/Torbay_South_Devon_NHS_Foundation_Trust/Emergency_Department/Emergency_Department-v8228616 - **Application URL:** https://apps.trac.jobs/job-advert/8228616?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.torbayandsouthdevon.nhs.uk ## Job Content ### Job overview Are you looking for a role where every day brings new challenges, learning opportunities and the chance to make a real difference to patients when they need it most? We are seeking compassionate, motivated and enthusiastic Healthcare Support Workers to join our busy and supportive Emergency department on a permanent basis. Working alongside experienced nurses, doctors and the wider multidisciplinary team, you will play a vital role in delivering high-quality care to patients with a wide range of urgent and emergency healthcare needs. You'll support with clinical observations, personal care, assessments, treatments and patient flow, helping to ensure patients receive safe, effective and compassionate care throughout their journey. Whether you are an experienced Healthcare Support Worker or looking to begin a long-term NHS career, this role offers excellent opportunities for learning, development and progression. Based within our newly transformed Emergency Department, you'll benefit from modern facilities, enhanced clinical areas and a supportive team environment designed to help staff provide outstanding care and reach their full potential. ### Main duties of the job As a Healthcare Support Worker within the Emergency Department, you will be a valued member of the team, helping to deliver high-quality care to patients presenting with a diverse range of illnesses, injuries and emergency healthcare needs. Working closely with registered nurses, doctors and allied health professionals, you will: - Provide direct patient care, ensuring comfort, dignity and wellbeing. - Undertake routine clinical observations and escalate concerns appropriately. - Support patients with personal care and daily living needs. - Assist with investigations, procedures and treatments. - Help prepare clinical areas and equipment for patient care. - Support patient admissions, transfers and discharges. - Provide reassurance to patients and their families during challenging and often stressful situations. - Contribute to maintaining a safe, clean and efficient clinical environment. - Work collaboratively to support patient flow and deliver the best possible patient experience. ### Detailed job description and main responsibilities Working under the supervision of a registered nurse, you will play an active role in delivering high-quality care to your patients. You’ll gain experience across a range of areas within the Emergency Department, including majors, paediatrics, waiting areas, and fit-to-sit, giving you valuable exposure to a wide variety of patient needs in a fast-paced environment. If you’re looking for a role that is challenging, meaningful, and full of opportunity, this is your chance to grow your skills and make a real difference every day. No two days are the same, making this an ideal opportunity for someone who enjoys variety, thrives in a fast-paced environment and is passionate about delivering compassionate care. Every shift offers the chance to learn, develop new skills and make a meaningful difference. IMPORTANT - Please note - If you do not currently hold a Level 3 qualification in Health and Social Care or a related subject, or equivalent knowledge, skills and experience. Willingness to undertake a relevant Level 3 qualification, if not already held. - The department is unable to provide visa sponsorship for the Healthcare Support Worker role at this time. Applications are welcomed from candidates who already have unrestricted right to work in the UK. - Priority will be given to applicants with recognised 'Priority' or 'At Risk' status, including NHS staff identified across Devon. Apply now and take the next step in your healthcare career! ### Applicant requirements This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service. ## Person Specification ### Specific Skills **Essential** - Basic computer/keyboard skills - Fine motor skills - Good interpersonal and communication skills - Able to prioritise and organise work - Able to work under instruction, under pressure and as part of a team - Record keeping competency in handwritten and electronic records - Able to demonstrate empathy, sensitivity, and to adapt communication style to circumstances ### Knowledge and Experience **Essential** - Understands the need for strict confidentiality - Able to demonstrate a caring nature/ life experience **Desirable** - Previous experience in an emergency/urgent care environment ### Qualifications and Training **Essential** - Level 3 qualification in Health and Social Care or a related subject, or equivalent knowledge, skills and experience. Willingness to undertake a relevant Level 3 qualification, if not already held - Previous experience in a care environment or able to demonstrate a caring nature/ life experience **Desirable** - English & Mathematics at GSCE grade A-C (9-4) or level 2 functional skills - Care certificate ## Documents - [emergency department combined jdps (pdf, 568.5kb)](https://www.healthjobsuk.com/documents?vdoc=10538102) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.