# Healthcare Services Administrator

> NHS job listing from Job Clerk for Sheffield Children's NHS Foundation Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/healthcare-services-administrator/5642b0dd-84ec-4e39-90c6-91e6429ee67e
- **Markdown:** https://www.jobclerk.com/job/healthcare-services-administrator/5642b0dd-84ec-4e39-90c6-91e6429ee67e.md

## Summary

- **Status:** Live
- **Employer:** Sheffield Children's NHS Foundation Trust
- **Town:** Sheffield
- **Region:** North East and Yorkshire
- **Country:** England
- **Profession:** Administrative and IT
- **Grade:** Band 3
- **Salary:** £25,760 - £27,476 per annum pro rata
- **Contract type:** Permanent
- **Employment type:** Part time - 30 hours per week (Monday, Tuesday, Wednesday, Thursday)
- **Closing date:** 2026-06-05T23:59:00.000Z
- **Posted:** 2026-05-27T12:01:50.563Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/South_Yorkshire/Sheffield/Sheffield_Childrens_NHS_Foundation_Trust/Radiology/Radiology-v7978624
- **Application URL:** https://apps.trac.jobs/job-advert/7978624?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.sheffieldchildrens.nhs.uk

## Job Content

### Job overview

Permanent | Part Time 30 hours

An exciting opportunity has arisen to join the Radiology team at Sheffield Children’s Hospital, supporting the delivery of a high-quality, specialised paediatric diagnostic imaging service.

You will provide an efficient administrative and clerical service to the Radiology Department, offering support to the Radiology Secretary, PACS team, and wider administrative team. The role involves managing calls and enquiries, analysing queries, escalating issues as appropriate, and maintaining accurate records.

You will work closely with parents and patients, some of whom may be distressed, and must communicate in a sensitive, caring, and professional manner in line with the Trust’s CARE values. Strong communication skills and the ability to work effectively with families and stakeholders are essential.

### Main duties of the job

Reporting into the PACS/RIS Manager, some of your responsibilities will include:

- Provide administrative support to the Radiology Secretary, PACS team, and clerical team
- Use RIS, Careflow, and PACS to manage patient records and radiology images
- Handle image transfers, PACS queries, and ensure image availability
- Support MDTs, meetings, and SLAs, including note-taking
- Assist with invoicing and finance processes alongside Finance
- Provide reception cover, booking and registering patients
- Print and distribute reports and cover the Radiology Secretary when required

### Detailed job description and main responsibilities

For more information on the main responsibilities for this post, please refer to the job description and person specification.

*** This role has been assigned the occupation code 6131 using the CASCOT coding tool. To check the eligibility of this code for sponsorship and right to work please visit - UKVI web address https://www.gov.uk/government/publications/skilled-worker-visa-eligible-occupations/skilled-worker-visa-eligible-occupations-and-codes

Diversity Statement

At Sheffield Children’s, we are committed to creating an inclusive environment that celebrates diversity and supports everyone’s success. We prioritise Equality, Diversity, and Inclusion in our recruitment practices, creating a welcoming space for people of all backgrounds, including ethnic minorities, individuals with disabilities, and LGBTQ+ members.

Recognising that inclusivity is an ongoing effort, we review our processes and welcome feedback to enhance our practices. A diverse team strengthens our organisation and the quality of care we deliver. For ideas on how we can improve, please contact our Recruitment Manager at \[email protected\]. Together, we’re building a workplace where everyone belongs.

#LI-Onsite

## Job Details

Permanent | Part Time 30 hours

An exciting opportunity has arisen to join the Radiology team at Sheffield Children’s Hospital, supporting the delivery of a high-quality, specialised paediatric diagnostic imaging service.

You will provide an efficient administrative and clerical service to the Radiology Department, offering support to the Radiology Secretary, PACS team, and wider administrative team. The role involves managing calls and enquiries, analysing queries, escalating issues as appropriate, and maintaining accurate records.

You will work closely with parents and patients, some of whom may be distressed, and must communicate in a sensitive, caring, and professional manner in line with the Trust’s CARE values. Strong communication skills and the ability to work effectively with families and stakeholders are essential.

## Job Description

Reporting into the PACS/RIS Manager, some of your responsibilities will include:

Provide administrative support to the Radiology Secretary, PACS team, and clerical team

Use RIS, Careflow, and PACS to manage patient records and radiology images

Handle image transfers, PACS queries, and ensure image availability

Support MDTs, meetings, and SLAs, including note-taking

Assist with invoicing and finance processes alongside Finance

Provide reception cover, booking and registering patients

Print and distribute reports and cover the Radiology Secretary when required

## Responsibilities

For more information on the main responsibilities for this post, please refer to the job description and person specification.

*** This role has been assigned the occupation code 6131 using the CASCOT coding tool. To check the eligibility of this code for sponsorship and right to work please visit - UKVI web address https://www.gov.uk/government/publications/skilled-worker-visa-eligible-occupations/skilled-worker-visa-eligible-occupations-and-codes

Diversity Statement

At Sheffield Children’s, we are committed to creating an inclusive environment that celebrates diversity and supports everyone’s success. We prioritise Equality, Diversity, and Inclusion in our recruitment practices, creating a welcoming space for people of all backgrounds, including ethnic minorities, individuals with disabilities, and LGBTQ+ members.

Recognising that inclusivity is an ongoing effort, we review our processes and welcome feedback to enhance our practices. A diverse team strengthens our organisation and the quality of care we deliver. For ideas on how we can improve, please contact our Recruitment Manager at \[email protected\]. Together, we’re building a workplace where everyone belongs.

#LI-Onsite

## Person Specification

### Experience

**Essential**

- Experience working in a secretarial or clerical role
- Experience of working with Hospital IT systems
- Customer service experience acquired from working in a customer service environment.
- Experience in accurately updating systems including database and spreadsheet management.
- Experience providing administrative support for meetings, including preparation and note taking.
- Experience in working with customers to resolve queries and find solutions to problems.

**Desirable**

- Training on Careflow system
- Appropriate training on other Trust Information systems essential to the role –RIS and PACS

### Knowlege and skills

**Essential**

- Ability to self-manage own workload, and referring when appropriate
- Knowledge of data protection, information governance and working with confidential, sensitive information.

**Desirable**

- Training on Careflow system
- Knowledge of data protection, information governance and working with confidential, sensitive information.
- High levels of attention to detail with ability to input information into different systems.
- Ability to use various Microsoft Office programmes.
- Ability to explain processes to people clearly adapting communication style as necessary.
- To be able to work as part of a team and autonomously.
- Ability to navigate challenging conversations with empathy and clarity, particularly when addressing concerns about long wait times with parents or patients.

### Personal attributes

**Essential**

- Willingness and ability to work flexibly.
- Willingness to learn and acquire new knowledge and skills in areas new to the post holder
- Ability to demonstrate empathy and respect when engaging with patients, families, carers, and colleagues

### Qualifications and Training

**Essential**

- Level 3 qualification, or equivalent experience

## Documents

- [job description and person specification (pdf, 584.3kb)](https://www.healthjobsuk.com/documents?vdoc=10309713)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.
