# Health Records Assistant

> NHS job listing from Job Clerk for Northumbria Healthcare NHS Foundation Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/health-records-assistant/dd201c93-c883-4bf0-89fc-b48172695b86
- **Markdown:** https://www.jobclerk.com/job/health-records-assistant/dd201c93-c883-4bf0-89fc-b48172695b86.md

## Summary

- **Status:** Archived / closed
- **Employer:** Northumbria Healthcare NHS Foundation Trust
- **Location:** Wansbeck General Hospital
- **Workplace type:** onsite
- **Profession:** Health records clerk
- **Grade:** Band 2
- **Salary:** £25,272 per annum
- **Contract type:** Permanent
- **Employment type:** Full time, Flexible working, 37.5 hours per week
- **Closing date:** 2026-09-20T22:59:00.000Z
- **Posted:** 2026-09-08T08:40:44.421Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/Tyne_Wear/Ashington/Northumbria_Healthcare_NHCT_Northumbria_Healthcare_NHS_Foundation_Trust/Health_Records/Health_Records-v8279291
- **Employer website:** https://www.northumbria.nhs.uk

## Job Content

### Job overview

2 Posts - Full time 37.5 hpw

We are looking to recruit highly motivated and enthusiastic team players who can demonstrate high standards of reception and administrative skills to join the Health Records Team. The successful candidates will be based at Wansbeck Hospital or North Tyneside Hospital however, they may be required to work at Hexham Hospital or Seaton Delaval to ensure a high quality service is provided at all times.

The successful candidates must be flexible and able to adjust to the requirements of the service to cover various shifts, including weekends and all Bank Holidays.

This is a demanding role and the post holder must be able to work under pressure to meet the needs of the service. Full training will be given to allow the successful candidate to work as part of the team in the Central Medical Records Library, Medical Records Hubs, Main Outpatients at Wansbeck, North Tyneside and Hexham Hospitals, Gynecology, Antenatal, Morpeth View and Main Reception areas.

Experience of working with the general public and being able to demonstrate professionalism at all times is an essential part of this role.

Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received

"Please note, for Secondment roles before an application is submitted, please ensure you have received the appropriate approval and completed documentation required beforehand, as this may delay the process if an offer was to be made.

### Main duties of the job

There is a physical element to the role involving moving and handling of flatbeds and trollies, use of stepladders and standing for long periods when working in reception areas.

Customer orientated service compliant with the Trust confidentiality policy in line the GDPR.

Receiving patients and visitors into the reception areas with accurate and efficient recording and process of patient activity using NHS computer systems including Patient Administration System (PAS) and Mediviewer.

Work in partnership with colleagues in the Health Records Hubs, wards and departments across the Trust to provide a high-quality service to enhance the patient experience.

To provide non-clinical advice to patients, relatives, the public and internal and external agencies.

### Detailed job description and main responsibilities

Good interpersonal skills for effective communication with patients and service users.

Good numeracy, literacy and keyboard skills to enable accurate data capture.

Work as part of the larger Health Records Team and under the guidance of a Team Leader to ensure that a high-quality service is provided.

Good knowledge of GDPR.

Ability to prioritise and organise workload with competing and changing priorities.

Be flexible and able to adjust to the requirements of the service to cover various shifts, including weekends and Bank Holidays.

Share knowledge and skills with colleagues to maintain excellence in customer care through good service delivery in all areas of the department.

Follow corporate and local policies in all areas of work.

### Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

## Person Specification

### Other

**Essential**

- It is an essential requirement of the role that the post holder has a valid driving licence and is either a car owner and able to use the car for work purposes, or has a Trust personal lease vehicle which may be used for the role. However, the Trust would consider making reasonable adjustments to the role, if necessary, to enable a disabled person to undertake the role

### Experiance

**Essential**

- Good knowledge of the Data Protection Act.
- Experience of working/dealing with the public

**Desirable**

- Experience of working in hospital based Health Records or related service within the National Health Service
- Understanding of the NHS organization and its implications for Health Records and associated services

### Qualifications

**Essential**

- Educated to NVQ level 2 or equivalent
- English and Mathematics or be able to demonstrate good numeracy or literacy skills.

**Desirable**

- Qualification in Health Records or Related profession

## Documents

- [trust compact (pdf, 515.6kb)](https://www.healthjobsuk.com/documents?edoc=3037)
- [guidance for applicants (pdf, 1.4mb)](https://www.healthjobsuk.com/documents?edoc=2867)
- [northumbria privacy policy (pdf, 520.6kb)](https://www.healthjobsuk.com/documents?edoc=1899)
- [adm8026-health records assistant (pdf, 376.4kb)](https://www.healthjobsuk.com/documents?vdoc=10595592)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
