# Health Records Administrative Assistant

> NHS job listing from Job Clerk for East and North Hertfordshire NHS Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/health-records-administrative-assistant/a66b06f0-6cfd-45a7-8ceb-12aeb745a889
- **Markdown:** https://www.jobclerk.com/job/health-records-administrative-assistant/a66b06f0-6cfd-45a7-8ceb-12aeb745a889.md

## Summary

- **Status:** Live
- **Employer:** East and North Hertfordshire NHS Trust
- **Town:** Stevenage
- **Region:** East of England
- **Country:** England
- **Profession:** Administrative and IT
- **Grade:** Band 2
- **Salary:** £25,272 per annum
- **Contract type:** Permanent
- **Employment type:** Full time - 37.5 hours per week
- **Closing date:** 2026-07-13T23:59:00.000Z
- **Posted:** 2026-06-29T13:13:06.519Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/Hertfordshire/Stevenage/East_North_Hertfordshire_Teaching_NHS_Trust/health_records/health_records-v8013871
- **Application URL:** https://apps.trac.jobs/job-advert/8013871?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.enherts-tr.nhs.uk

## Job Content

### Job overview

We are recruiting for a Health Records Administrative Assistant who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.

This is a key role supporting the safe management and digitisation of  patient records across the Trust. You will be responsible for tracking of paper health records using the iFIT system, and for ensuring that records are accurately prepared to meet the required standards for scanning into the Trust’s Electronic Document Management System (EDMS). This includes removing fasteners, repairing documents, checking identifiers, and ensuring all records meet scanning standards. This role requires accuracy, good organisational skills, and a commitment to confidentiality. If you are you are ready to make a difference in how healthcare data is managed we would love to hear from you.

This position offers excellent career development opportunities within the NHS and serves as an ideal entry point for those looking to progress in healthcare administration.

At the heart of everything we do are our core values: Include, Respect, and Improve. We encourage you to embrace these values throughout the recruitment process and in your role with us.

### Main duties of the job

Track patient health records using the iFIT tracking system, ensuring accurate tracking of all movement and activity.

Respond to clinical and administrative requests for records promptly and professionally.

Assist with the picking, filing and re-shelving of records in a correct and logical order when required.

Ensure accurate maintenance of library records, highlighting any discrepancies, missing files, or misfiled  documentation to the supervisor. Preparation for Scanning

Collaborate with the Scanning Bureau team to ensure timely and accurate processing of records for  upload to the EDMS.

### Detailed job description and main responsibilities

Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.

## Job Details

We are recruiting for a Health Records Administrative Assistant who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.

This is a key role supporting the safe management and digitisation of patient records across the Trust. You will be responsible for tracking of paper health records using the iFIT system, and for ensuring that records are accurately prepared to meet the required standards for scanning into the Trust’s Electronic Document Management System (EDMS). This includes removing fasteners, repairing documents, checking identifiers, and ensuring all records meet scanning standards. This role requires accuracy, good organisational skills, and a commitment to confidentiality. If you are you are ready to make a difference in how healthcare data is managed we would love to hear from you.

This position offers excellent career development opportunities within the NHS and serves as an ideal entry point for those looking to progress in healthcare administration.

At the heart of everything we do are our core values: Include, Respect, and Improve. We encourage you to embrace these values throughout the recruitment process and in your role with us.

## Job Description

Track patient health records using the iFIT tracking system, ensuring accurate tracking of all movement and activity.

Respond to clinical and administrative requests for records promptly and professionally.

Assist with the picking, filing and re-shelving of records in a correct and logical order when required.

Ensure accurate maintenance of library records, highlighting any discrepancies, missing files, or misfiled documentation to the supervisor. Preparation for Scanning

Collaborate with the Scanning Bureau team to ensure timely and accurate processing of records for upload to the EDMS.

## Responsibilities

Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.

## Person Specification

### Skills

**Essential**

- Able to demonstrate good communications skills - verbal and written
- To work in an organised, methodical manner
- Be flexible and able to prioritise workload
- Evidence of polite, approachable and compassionate manner
- Evidence of working as an active and supportive team player

**Desirable**

- Evidence of confidence, tact and diplomacy

### Knowledge

**Essential**

- Good understanding of how their current skills apply to this clerical role
- Understanding of the importance of patient confidentiality and data protection (e.g. GDPR)
- Awareness of the NHS Records Management Code of Practice
- Understanding of hospital departments and how patient records are used in clinical settings

**Desirable**

- Knowledge of the hospital, support departments and patient pathway

### Qualifications

**Essential**

- NVQ Level 2 in Administration or equivalent experience
- Computer literate

**Desirable**

- Further qualifications or training in health records, administration, or information governance

### Other requirements

**Essential**

- Understanding of, and commitment to, equality, diversity and inclusion
- Able to work with people at all levels of an organisation
- Ability to carry out physical aspects of the role (e.g. retrieving, carrying, or moving paper records)

### Previous Experience

**Essential**

- Evidence of experience of office duties
- Experience handling confidential or sensitive data
- Email, Microsoft Word & Excel package experience
- Experience using electronic records or patient administration systems (e.g. PAS, iFIT, EDMS)

**Desirable**

- Previous employment in a health-care setting

## Documents

- [showcasing our teaching commitment (pdf, 5.0mb)](https://www.healthjobsuk.com/documents?edoc=2905)
- [health records administrative  assistant (pdf, 373.8kb)](https://www.healthjobsuk.com/documents?vdoc=10299713)
- [must read guidance notes - application forms (pdf, 91.9kb)](https://www.healthjobsuk.com/documents?edoc=549)
- [policy statement - recruitment of ex-offenders (pdf, 101.1kb)](https://www.healthjobsuk.com/documents?edoc=551)
- [guidance on secondments for internal applicants (pdf, 101.3kb)](https://www.healthjobsuk.com/documents?edoc=2748)
- [guidance notes for applicants - how your data is used and stored (pdf, 416.6kb)](https://www.healthjobsuk.com/documents?edoc=550)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.
