# Health in Mind Administrator > NHS job listing from Job Clerk for Birmingham Women's and Children's NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/health-in-mind-administrator/c09d461e-bd34-4a89-b2eb-b7d6892e6f97 - **Markdown:** https://www.jobclerk.com/job/health-in-mind-administrator/c09d461e-bd34-4a89-b2eb-b7d6892e6f97.md ## Summary - **Status:** Live - **Employer:** Birmingham Women's and Children's NHS Foundation Trust - **Town:** Birmingham - **Region:** Midlands - **Country:** England - **Profession:** Administrative and IT - **Grade:** Band 3 - **Salary:** £25,760 - £27,476 per annum / pro rata - **Contract type:** Permanent - **Employment type:** Part time - 22.5 hours per week - **Closing date:** 2026-07-13T23:59:00.000Z - **Posted:** 2026-06-29T15:01:09.711Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Birmingham_Black_Country/Birmingham/Birmingham_Womens_Childrens_NHS_Foundation_Trust/Admin/Admin-v8053878 - **Application URL:** https://apps.trac.jobs/job-advert/8053878?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.bwc.nhs.uk ## Job Content ### Job overview To provide high quality secretarial and reception support to the clinical psychologists and Liaison Psychiatrist so that patient care is delivered efficiently, correspondence is produced accurately and on time and patient pathways are managed smoothly. The post holder will be based within the Health in Mind team which is a multi-disciplinary team including clinical psychologists, neuropsychologists and a Liaison Psychiatrist. This is a patient facing role and the job is based in: - The Rainforest Corridor reception - Health in Mind Department (offices) Duties include sitting at a desk, looking at computer screens/databases and concentrating intensely for prolonged periods of time; whilst coping with interruptions, dealing with enquiries and taking calls from distressed parents. ### Main duties of the job - Effectively and professionally welcome patients, visitors, colleagues and Trust Staff into the department/reception area in a friendly and courteous manner - Check Patients in and out of their outpatient appointments on EPIC and notify clinicians of patient/staff arrivals - Book appointments on EPIC in line with local Standard Operating Procedures - Ensure accurate data entry to help the Trust meet targets - Assist with monthly audits - To facilitate communication e.g. answering telephone enquiries, arranging meetings - Supporting the general administration system, which includes prioritisation of own workload and other junior staff - Supervision of junior admin staff - Receive and log incoming calls, taking accurate messages bringing urgent matters to the attention of staff, as appropriate - Respond to general enquiries in a friendly and courteous manner - Provide reception cover during lunchbreaks, sickness and annual leave periods - Set up rooms and photocopy materials in preparation for groups/workshops - Assist senior staff with diary management and organise appointments, meetings, events - Support with daily validation (cashing up on EPIC) - Assist in the ordering of stationery - Support wider administration team including demonstrating administrative duties to new starters or less experienced staff ### Detailed job description and main responsibilities Please refer to the attached job description and person specification to view the full details for this opportunity at Birmingham Women’s and Children’s NHS Foundation Trust. When completing your application, please ensure you have evidenced how you meet the job description and person specification to include transferable experience, qualifications, skills along with professional registration details (if applicable). Occasionally we receive a large number of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. ## Job Details To provide high quality secretarial and reception support to the clinical psychologists and Liaison Psychiatrist so that patient care is delivered efficiently, correspondence is produced accurately and on time and patient pathways are managed smoothly. The post holder will be based within the Health in Mind team which is a multi-disciplinary team including clinical psychologists, neuropsychologists and a Liaison Psychiatrist. This is a patient facing role and the job is based in: The Rainforest Corridor reception Health in Mind Department (offices) Duties include sitting at a desk, looking at computer screens/databases and concentrating intensely for prolonged periods of time; whilst coping with interruptions, dealing with enquiries and taking calls from distressed parents. ## Job Description Effectively and professionally welcome patients, visitors, colleagues and Trust Staff into the department/reception area in a friendly and courteous manner Check Patients in and out of their outpatient appointments on EPIC and notify clinicians of patient/staff arrivals Book appointments on EPIC in line with local Standard Operating Procedures Ensure accurate data entry to help the Trust meet targets Assist with monthly audits To facilitate communication e.g. answering telephone enquiries, arranging meetings Supporting the general administration system, which includes prioritisation of own workload and other junior staff Supervision of junior admin staff Receive and log incoming calls, taking accurate messages bringing urgent matters to the attention of staff, as appropriate Respond to general enquiries in a friendly and courteous manner Provide reception cover during lunchbreaks, sickness and annual leave periods Set up rooms and photocopy materials in preparation for groups/workshops Assist senior staff with diary management and organise appointments, meetings, events Support with daily validation (cashing up on EPIC) Assist in the ordering of stationery Support wider administration team including demonstrating administrative duties to new starters or less experienced staff ## Responsibilities Please refer to the attached job description and person specification to view the full details for this opportunity at Birmingham Women’s and Children’s NHS Foundation Trust. When completing your application, please ensure you have evidenced how you meet the job description and person specification to include transferable experience, qualifications, skills along with professional registration details (if applicable). Occasionally we receive a large number of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. ## Person Specification ### Qualifications **Essential** - Good standard of secondary education including GCE/GCSE English or equivalent - NVQ Level 3 Business Administration or equivalent administrative/secretarial experience ### Analytical and Judgement Skills **Essential** - Identify missing data and follow up appropriately - Ability to manage own workload and re-prioritise as necessary to adapt to changing demands - Use judgement to escalate urgent issues to clinicians ### Knowledge & Nature of Experience **Essential** - Proven experience of word processing to an adequate standard - Experience of other secretarial/administrative duties - Experience of minute taking ### Personal Skills/Abilities and Attributes **Essential** - Good verbal and written communication - Pleasant telephone manner - Communicate well with families and staff of all levels - Able to manage workload on own initiative - Able to show understanding of importance of confidentiality ### Professional/Managerial/Specialist Knowledge **Essential** - Advanced IT Skills e.g. Microsoft packages ## Documents - [health in mind administrator jd (docx, 147.0kb)](https://www.healthjobsuk.com/documents?vdoc=10414612) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.