# Health Care Support Worker

> NHS job listing from Job Clerk for Public Health Wales NHS Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/health-care-support-worker/75f78097-a03d-453e-90a2-a98ee8117a62
- **Markdown:** https://www.jobclerk.com/job/health-care-support-worker/75f78097-a03d-453e-90a2-a98ee8117a62.md

## Summary

- **Status:** Live
- **Employer:** Public Health Wales NHS Trust
- **Location:** 2 Capital Quarter
- **Workplace type:** onsite
- **Profession:** Healthcare support worker
- **Grade:** Band 4
- **Salary:** £28,819 - £31,626 per annum
- **Contract type:** Permanent
- **Employment type:** Full time - 37.5 hours per week (Hours worked will be on a rota basis, between 07:00 and 20:00, occasional weekend working. Frequent overnight stays will be required.)
- **Closing date:** 2026-11-02T23:59:00.000Z
- **Posted:** 2026-10-19T13:07:42.130Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/Cardiff/Treforest/Public_Health_Wales_NHS_Trust/Screening_Services/Screening_Services-v8377412
- **Application URL:** https://apps.trac.jobs/job-advert/8377412?ShowJobAdvert=&feedid=9002
- **Employer website:** https://phw.nhs.wales/

## Job Content

### Job overview

There is an exciting opportunity to join our busy South Wales team as a Healthcare Support Worker (Retinal Photographer), directly delivering screening clinics to participants primarily in the area. The ability to travel between sites is essential for this role to transport equipment in Diabetic Eye Screening vehicles.

We are seeking an enthusiastic and committed individuals to join our team and train as a retinal screener.

If you are…

- Experienced in a patient or customer-facing role in a Health or Social Care setting,
- Passionate about providing high-quality, patient-centred care,
- Dedicated to continuous service improvement,
- Committed to attaining a retinal screening Diploma,

…and hold a full UK driving licence, we would love to hear from you!

About DESW

Our service provides screening to detect early signs of diabetic retinopathy, a complication of diabetes that can lead to vision loss or blindness if left untreated. The screening process involves taking high-quality digital images of the retina (the light-sensitive layer at the back of the eye) to identify any damage to the small blood vessels caused by diabetes.

To learn more about the work we do, please visit Diabetic Eye Screening Wales - Public Health Wales

### Main duties of the job

Key Responsibilities:

- Guide participants through screening appointments, ensuring accurate record-keeping.
- Administer eye drops and accurately check pupil dilation within specified timeframes.
- Capture high-quality digital images of the retina using specialised cameras.
- Strictly adhere to DESW protocols and standard operating procedures.
- Drive the Trust's Light Goods Vehicle to clinic venues primarily across West Wales and occasionally other regions within Wales.

### Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply

### Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Welsh language skills are desirable

## Person Specification

### Other

**Essential**

- Normal colour vision to complete assessments involving the use of software to review retina images in specific colours.
- Full driving licence essential as there will be a requirement to drive a light goods vehicle daily, provided by PHW Trust.
- Flexible approach to hours of work Ability to travel throughout Wales with overnight stays

**Desirable**

- Experience in driving Light goods vehicles (LGV)
- Welsh language speaker

### Qualifications

**Essential**

- GSCE (English Language and Mathematics are desirable) or HND or Level 2 NVQ (literacy and numeracy desirable) or equivalent education in relevant Healthcare subject or photography, or relevant equivalent experience.
- Commitment to continuous learning / evidence of CPD
- A good standard of general education

**Desirable**

- Diploma in Health Screening
- Professional qualification - medical photography

### Skills and Attributes

**Essential**

- Team Worker
- Computer literate - esp windows packages
- Ability to work under pressure
- Good level of manual dexterity
- Ability to work methodically and demonstrate good attention to detail.
- Sympathetic attitude towards patients
- Good communication skills
- Responsible attitude towards patient confidentiality

**Desirable**

- Awareness of manual handling guidelines
- Understanding of importing/exporting data via networks

### Experience & Knowledge

**Essential**

- Health or social care experience
- Multi-disciplinary team working
- Direct patient contact / customer facing role
- Understanding of importance of following processes / guidelines
- Interest in photography and / or screening services

**Desirable**

- Practical photography
- Ophthalmology experience
- Experience of quality systems and process.
- Understanding of diabetic eye disease
- Anatomy of the eye
- Understanding of diabetes

## Documents

- [privacy notice (pdf, 704.3kb)](https://www.healthjobsuk.com/documents?edoc=2374)
- [oh form - ig ffurflen (docx, 101.2kb)](https://www.healthjobsuk.com/documents?vdoc=10705822)
- [our diversity networks (pdf, 330.6kb)](https://www.healthjobsuk.com/documents?edoc=2347)
- [disability confident employer (pdf, 180.8kb)](https://www.healthjobsuk.com/documents?edoc=2070)
- [guidance notes for applicants (pdf, 278.7kb)](https://www.healthjobsuk.com/documents?edoc=2346)
- [swydd ddisgrifiad & manyleb y person (docx, 91.0kb)](https://www.healthjobsuk.com/documents?vdoc=10705825)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.
