# Health Care Support Worker - Ward 2 Trauma > NHS job listing from Job Clerk for Buckinghamshire Healthcare NHS Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/health-care-support-worker-ward-2-trauma/5a9700a0-658d-48ef-8742-0f6a3583cbe4 - **Markdown:** https://www.jobclerk.com/job/health-care-support-worker-ward-2-trauma/5a9700a0-658d-48ef-8742-0f6a3583cbe4.md ## Summary - **Status:** Archived / closed - **Employer:** Buckinghamshire Healthcare NHS Trust - **Location:** Stoke Mandeville Hospital - **Workplace type:** onsite - **Profession:** Healthcare support worker - **Grade:** Band 3 - **Salary:** £25,760 - £27,476 per annum (pro rata for part time) - **Contract type:** Permanent - **Employment type:** Full time, Part time, Job share, Flexible working, 37.5 hours per week (Long day, Night, Weekends) - **Closing date:** 2026-09-16T22:59:00.000Z - **Posted:** 2026-09-09T09:32:49.982Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Buckinghamshire/Aylesbury/Buckinghamshire_Healthcare_NHS_Trust/Acute_Trauma_Orthopaedics/Acute_Trauma_Orthopaedics-v8282660 - **Employer website:** https://www.buckshealthcare.nhs.uk ## Job Content ### Job overview We have Healthcare Assistant position in our busy and thriving Trauma and Orthopaedic Ward working at Stoke Mandeville Hospital as part of Buckinghamshire Healthcare NHS Trust. ### Main duties of the job - Ensure the safety of patients at all times and report any hazards. - Adhere to the Trust policy to deliver safe and compassionate care to our patients. - Provide direct care and support with activities of daily living such as washing, dressing, feeding of patients on the ward. - Participate actively in maintain the bays and equipments clean and tidy and correctly stored. - Report faulty equipment in need of repair - Report to staff nurse, nurse in charge, ward sister. - Maintain a clear and costumer centered communication with patients and their families. - Answer patient call-bells and take appropriate action. - Answer telephone in the correct manner and take messages as appropriate. - Assist in the general cleanliness and tidiness of ward area including kitchen, sluice and storerooms. - Following appropriate training and when deemed competent, use equipment within own department at the direction of nurse in charge. - Participate in an annual performance review. - Understand the importance of fire precautions and is aware of hospital policy regarding emergency procedures for example fire, cardiac arrest and major incident. ### Detailed job description and main responsibilities For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert. If you are an internal applicant there is the option for secondment, all applicants must have the endorsement/support of their line manager prior to application. If you have a disability that makes submitting this online application difficult and would like assistance, please contact us on bht.recruitment@nhs.net quoting the vacancy reference number. ### Applicant requirements This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service. ## Person Specification ### Experience **Essential** - Experience of working with people, ideally in a front-line customer service role. **Desirable** - Experience of providing person centred care. ### BEHAVIOURS & VALUES **Essential** - Flexibility in shift/working patterns to meet the needs of the service. - Works effectively as a team. - Is of good health and good character - Willing to accept additional responsibilities as delegated by senior staff. - Always acts with honesty and integrity. - Professional approach. - Displays BHT Values ### Skills, Abilities & Knowledge **Essential** - An understanding of the importance of patient confidentially and privacy. - Demonstrates a caring, compassionate and empathetic approach to patient’s and colleagues, whilst having a professional approach. - Recognise how patients and colleagues need to be treated with dignity and respect and can demonstrate these behaviours in their daily work. - Good verbal and written English communication skills. - The ability to respond with kindness and humanity to patients. - A flexible and adaptable approach with the aptitude to work in a busy hospital healthcare setting. - Willingness to undertake the mentorship of new Nursing Assistants after 12 months in post. - Basic knowledge of health and safety with an awareness of the importance of following Trust policies and procedures. - An appreciation of equality, diversity and inclusion and how this influences how care is provided to patients. - A willingness to provide the highest standards of patient care including personal care. - Ability to work as part of a team - Good understanding of care needs relevant to patient’s in a hospital setting to include: Eating and drinking, Dignity and respect, Communication/conflict resolution, Handwashing and infection control, Hygiene needs, Safeguarding - Understands the limit and scope of their job role and the need to only do tasks they are trained to do. - Knows when to escalate to a registered nurse when the situation is beyond their scope of practice. ### Education, Qualifications & Training **Desirable** - Level 2 or Level 3 (NVQ) in health and Social Care or equivalent relevant experience - Willing to work towards Level 2 functional skills (Math & English) - Care Certificate/working towards ## Documents - [job description (pdf, 216.4kb)](https://www.healthjobsuk.com/documents?vdoc=10599486) - [person specification (pdf, 280.4kb)](https://www.healthjobsuk.com/documents?vdoc=10599487) - [functional requirements (pdf, 192.6kb)](https://www.healthjobsuk.com/documents?vdoc=10599488) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references.