# Health Care Support Worker - Acute Medical Unit (Ward 1C) > NHS job listing from Job Clerk for Mersey and West Lancashire Teaching Hospitals NHS Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/health-care-support-worker-acute-medical-unit-ward-1c/49054ffb-bb7a-4905-920c-43c0f259076e - **Markdown:** https://www.jobclerk.com/job/health-care-support-worker-acute-medical-unit-ward-1c/49054ffb-bb7a-4905-920c-43c0f259076e.md ## Summary - **Status:** Live - **Employer:** Mersey and West Lancashire Teaching Hospitals NHS Trust - **Location:** Whiston Hospital - **Workplace type:** onsite - **Profession:** Healthcare support worker - **Grade:** Band 2 - **Salary:** £25,272 Per Annum, Pro Rata - **Contract type:** Permanent - **Employment type:** Part time - 30 hours per week - **Closing date:** 2026-10-22T22:59:00.000Z - **Posted:** 2026-10-08T18:01:13.033Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Merseyside/Prescot/Mersey_West_Lancashire_Teaching_Hospitals_NHS_Trust/General_Medicine/General_Medicine-v8354726 - **Application URL:** https://apps.trac.jobs/job-advert/8354726?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.sthk.nhs.uk ## Job Content ### Job overview Looking for an exciting new opportunity? We are seeking an enthusiastic Health Care Assistant to join our dedicated team of Nursing and Medical Staff on Ward 1C, Acute Medical Unit. The successful candidate should be hard-working, motivated and committed to team working and support the Staff Nurse role, and is expected to rotate to both days and nights, is to be flexible in their approach to caring for a group of patients. About Us! The Acute Medical Unit is a fast paced, busy environment, and the successful candidates will be dynamic, enthusiastic individuals, who would like a career in this area. Our patients come directly from our Emergency Department. The ECA beds will take patients who require respiratory support, as well as cardiac monitoring in the acute phase of their illness, as well as other patients requiring a High Dependency Setting. Applicants are desired to hold the Care Certificate Qualification, however if the post holder has not achieved this, you will be required to complete the qualification upon appointment. Please note, this post may close earlier than expected should a sufficient number of applications be received. ### Main duties of the job The Health Care Support Worker (HCSW) will: - Undertake personal care duties for patients within the care setting accessing supervision from registered healthcare practitioner. Personal care refers to delivery of personal hygiene and assisting with feeding, not requiring clinical skills. - Record patient’s personal care information in accordance with local and trust policies. - Work with all members of the multi-disciplinary team to deliver the Trust’s vision and values providing safe, high quality compassionate, person centred care. - Demonstrate ward routine to new employees in own work area, where required. ### Detailed job description and main responsibilities - Work as part of a team and duties will be delegated by the registered healthcare professional. - Act within the scope of your training and competence, knowing who to ask for help and support if you are not sure. - Work within agreed ways of working, following relevant Trust standards, policies and protocols. - Communicate compassionately and effectively with individuals and their families, carers and health care practitioners using a range of techniques, maintaining confidentiality and using tact, empathy, persuasion and reassurance. - Observe, assess and respond to personal care patient’s needs appropriately, escalating concerns to nursing staff, as required. - Organises self in general work tasks or when delivering patient care with supervision where needed from Senior Health Care Assistant and/or nursing staff. - As directed, undertake personal care duties and support activities of daily living, e.g. mouth care, personal hygiene, and toileting needs, demonstrating person centred care. - Safely deliver care duties including manoeuvring of patient equipment (such as hoists and wheelchairs). - Under supervision of a registered healthcare practitioner, undertake delegated procedures within the limits of required training and measured competence, where appropriate. For example, patient moving and handling, and providing personal care. - Support of patients feeding, diet and nutritional needs and accurately record patients nutritional intake and fluid intake and output, noticing and reporting changes to the nursing staff. - Ensure patient property is managed as per Trust policy. - Monitor levels of supplies and order supplies for the department as appropriate. - Demonstrates own duties to new starters, contributing to the learning environment. - To work in line with Trust policies and procedures - Contributes to maintaining a safe, healthy working environment. - Follow the principles for implementing a duty of care, always acting in the best interest of individuals to ensure they do not come to harm. - Work in partnership with the individual, their carers/ families and the wider healthcare team. - Maintain and further develop your own skills and knowledge through development and learning activities; maintain evidence of your personal development and actively prepare for and participate in appraisal. - Participate in team handovers ### Applicant requirements This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service. ## Person Specification ### Other **Essential** - Frequent, moderate effort for several short periods during the shift such as manual handling patients to supporting patients personal care - Occasional requirement for concentration, with few competing demands for attention - Aware that developing resilience to distressing situations is necessary without losing the ability to care compassionately - Aware of the process for accessing staff health and wellbeing support - Occasional exposure to distressing situations which may care of chronic health conditions, patient end of life care/ care after death. - Able to carry out direct personal care as required on ward or department. - Occasional exposure to patients with challenging behaviours ### Skills **Essential** - Ability to communicate effectively in both verbal and written formats - Good interpersonal skills - Able to work within a team - Able to accept direction and guidance - Aware of own limitations - Flexible in working hours - Able to prioritise own workload and manage time effectively - Flexible, adaptable and responsive to change - Reliable and professional - Ability to cope in stressful and challenging situations - Inclusive and non-judgmental - Punctual, motivated and committed - Effective role model demonstrating Trust values - Basic IT skills ### Qualifications **Essential** - Completion of Trust Care Certificate within 4 months of appointment - Basic literacy and numeracy skills **Desirable** - NVQ level 2 Health and Social Care or equivalent - Care Certificate (equivalent to level 1) ### Knowledge & Experience **Essential** - Knowledge of personal care and related procedures - Experience of working in a team **Desirable** - Experience of working in a patient care/health related role ## Documents - [blank risk id (pdf, 376.6kb)](https://www.healthjobsuk.com/documents?vdoc=10680547) - [job description (pdf, 194.4kb)](https://www.healthjobsuk.com/documents?vdoc=10680545) - [staff benefits at mwl (pdf, 5.6mb)](https://www.healthjobsuk.com/documents?edoc=2916) - [person specification (pdf, 496.6kb)](https://www.healthjobsuk.com/documents?vdoc=10680546) - [mwl recruitment journey (pdf, 884.1kb)](https://www.healthjobsuk.com/documents?edoc=2902) - [important information for candidates (pdf, 128.6kb)](https://www.healthjobsuk.com/documents?edoc=663) - [helpful tips to complete your application form (pdf, 1.2mb)](https://www.healthjobsuk.com/documents?edoc=2901) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.