# Health Care Assistant > NHS job listing from Job Clerk for Hertfordshire Partnership University NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/health-care-assistant/5f91f284-e123-4f10-a7a8-449bb226c366 - **Markdown:** https://www.jobclerk.com/job/health-care-assistant/5f91f284-e123-4f10-a7a8-449bb226c366.md ## Summary - **Status:** Live - **Employer:** Hertfordshire Partnership University NHS Foundation Trust - **Town:** Hatfield - **Region:** East of England - **Country:** England - **Profession:** Healthcare support worker - **Grade:** Band 3 - **Salary:** £25,760 - £27,476 per annum, pro rata - **Contract type:** Permanent - **Employment type:** Full time - 37.5 hours per week (24/7, includes evenings, nights, weekends, bank holidays.) - **Closing date:** 2026-07-12T23:59:00.000Z - **Posted:** 2026-06-29T07:02:38.975Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Hertfordshire/Norwich/Hertfordshire_Partnership_NHS_Foundation_Trust/Inpatient_Forensic_HCA_Learning_DisabilitiesMental_Health/Inpatient_Forensic_HCA_Learning_DisabilitiesMental_Health-v8104604 - **Application URL:** https://apps.trac.jobs/job-advert/8104604?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.hpft.nhs.uk ## Job Content ### Job overview Whilst we welcome all applications from all suitable candidates, unfortunately, we will not be offering sponsorship for this role. The Post Holder will carry out assigned tasks involving direct care in support of the service and will work as part of the multi-disciplinary team and be expected to provide high quality, individualised care which addresses the  needs and wants of adults with a learning disability, mental health needs and/or challenging behaviours. The Post Holder is expected to participate actively in promoting high standards of care. The post holder will be expected to work across the 7 day week. All interviews for this post will be held in person at Little Plumstead Hospital , Hospital Road Norwich NR13 5EW. ### Main duties of the job The post-holder will: - Work flexibly and co-operatively as part of a multi-disciplinary team striving to deliver quality person-centred care. - Assist in the day-to-day smooth running of the unit. - Work with, talk to and listen to service users, carers and families, and encourage their participation in the recovery process. - Participate as required in the assessment of care needs, the development and implementation of programmes of care, and risk assessments. - Support and empower service-users, and work with the multi-disciplinary team to promote a culture of engagement and activity. - Use de-escalation skills to manage aggression exhibited by service users, subject to achieving agreed training and competency. - Help as required in the administration of medication. - Be aware of own behaviour and the effect it can have on others. - Be compassionate and open-minded. - Treat colleagues, service-users, carers and relatives with dignity and respect. - Demonstrate a commitment to continual service- and personal-improvement. - Reflect the Trust’s values by behaving in a manner that is welcoming, kind, positive, respectful and professional. \[For further details about the role and responsibilities, and for the Person Specification, please download the attached JD&PS document\] ### Detailed job description and main responsibilities The Post Holder will carry out assigned tasks involving direct care in support of the service. The Post Holder will work as part of the multi-disciplinary team and be expected to provide high quality, individualised care which addresses the  needs and wants of adults with a learning disability, mental  health needs and/or challenging behaviours.  The Post Holder is expected to participate actively in promoting high standards of care. The post holder will be expected to work across the 7 day week. ## Job Details Whilst we welcome all applications from all suitable candidates, unfortunately, we will not be offering sponsorship for this role. The Post Holder will carry out assigned tasks involving direct care in support of the service and will work as part of the multi-disciplinary team and be expected to provide high quality, individualised care which addresses the needs and wants of adults with a learning disability, mental health needs and/or challenging behaviours. The Post Holder is expected to participate actively in promoting high standards of care. The post holder will be expected to work across the 7 day week. All interviews for this post will be held in person at Little Plumstead Hospital , Hospital Road Norwich NR13 5EW. ## Job Description The post-holder will: Work flexibly and co-operatively as part of a multi-disciplinary team striving to deliver quality person-centred care. Assist in the day-to-day smooth running of the unit. Work with, talk to and listen to service users, carers and families, and encourage their participation in the recovery process. Participate as required in the assessment of care needs, the development and implementation of programmes of care, and risk assessments. Support and empower service-users, and work with the multi-disciplinary team to promote a culture of engagement and activity. Use de-escalation skills to manage aggression exhibited by service users, subject to achieving agreed training and competency. Help as required in the administration of medication. Be aware of own behaviour and the effect it can have on others. Be compassionate and open-minded. Treat colleagues, service-users, carers and relatives with dignity and respect. Demonstrate a commitment to continual service- and personal-improvement. Reflect the Trust’s values by behaving in a manner that is welcoming, kind, positive, respectful and professional. \[For further details about the role and responsibilities, and for the Person Specification, please download the attached JD&PS document\] ## Responsibilities The Post Holder will carry out assigned tasks involving direct care in support of the service. The Post Holder will work as part of the multi-disciplinary team and be expected to provide high quality, individualised care which addresses the needs and wants of adults with a learning disability, mental health needs and/or challenging behaviours. The Post Holder is expected to participate actively in promoting high standards of care. The post holder will be expected to work across the 7 day week. ## Person Specification ### COMMUNICATION SKILLS **Essential** - Good decision making skills - Ability to complete, record and report back accordingly on observations & assessments - Identify Risk and report - Ability to recognise and respond to clinical risk ### AREAS OF EXPERIENCE AND KNOWLEDGE **Essential** - Good communication skills - Flexibility - Ability to work as part of a team - Able to work on own initiative and without direct supervision - Experience in managing own time and working as part of a team ### QUALIFICATIONS/EDUCATION/ TRAINING **Essential** - Educated to GCE/GCSE or equivalent (Maths and English) - Commitment to Continuing Personal Development **Desirable** - NVQ Level 2/3 - Relevant training to the field of work. Eg; Safeguarding, de-escalation, autism, mental capacity ## Documents - [jd and ps (pdf, 316.7kb)](https://www.healthjobsuk.com/documents?vdoc=10409228) - [staff benefits (pdf, 888.5kb)](https://www.healthjobsuk.com/documents?ddoc=2165) - [guidance on ai usage in job applications (pdf, 55.0kb)](https://www.healthjobsuk.com/documents?ddoc=2305) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.