# Health and Social Care Coordinator > NHS job listing from Job Clerk for Torbay and South Devon NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/health-and-social-care-coordinator/a9c64984-95d3-480d-9528-dd8e5906fa16 - **Markdown:** https://www.jobclerk.com/job/health-and-social-care-coordinator/a9c64984-95d3-480d-9528-dd8e5906fa16.md ## Summary - **Status:** Live - **Employer:** Torbay and South Devon NHS Foundation Trust - **Town:** Torquay - **Region:** South West - **Country:** England - **Profession:** Administrative and IT - **Grade:** Band 5 - **Salary:** £31,049 - £37,796 per annum pro rata - **Contract type:** 9 months (Fixed term or Secondment Opportunity) - **Employment type:** Part time - 18.75 hours per week (Some weekend working on a rota basis) - **Closing date:** 2026-06-10T23:59:00.000Z - **Posted:** 2026-05-27T13:31:22.241Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Devon/Torquay/Torbay_South_Devon_NHS_Foundation_Trust/Health_Social_Care_CoOrdinator/Health_Social_Care_CoOrdinator-v8040022 - **Application URL:** https://apps.trac.jobs/job-advert/8040022?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.torbayandsouthdevon.nhs.uk ## Job Content ### Job overview The Torquay Intermediate Care team have a  short term vacancy for a 18.75 hour  maternity leave cover Health and Social Care Co-ordinator working Wednesday and Fridays. The may be need for Occasional weekend cover. Working in a team providing a single point of contact for community health and social care referrals.  This will include talking to a variety of individuals over the phone, via emails and face to face.   Collation of appropriate information to record a needs led referral or assessment,  which will include applying Care Act Eligibility and identifying potential risk.  To provide advice, information and signpost to other local statutory and voluntary services as well as completing full Care Act assessments of need and formulating Support Plans and acting as a Keyworker. You should have excellent communication & I.T. skills, have a knowledge and understanding of the Care Act Legislation & Eligibility and be able to multi task and prioritise effectively.   Previous experience working in a Health and Social Care setting with Patients/service users and other members of the public is necessary as is the ability to write up documents and reports clearly and concisely. ### Main duties of the job - To provide a consistent point of contact for members of the public or professionals. To undertake conversations to identify needs and risk and collate accurate and appropriate information to refer to the multi- disciplinary team or other Community Led and Voluntary/ Statutory services.   To carry out social care assessments, apply eligibility  and contribute to multi-disciplinary assessments in accordance to the Care Act 2014. To Provide advice and information where appropriate and to provide short-term management of a caseload as well as formulating support plans. - To co-ordinate a caseload working alongside a multi-disciplinary Team - To research a variety or IT solutions - To undertake Social care assessments ensuring you work within a legislative framework including the Care Act - To commission appropriate Health and Social Care Services in accordance with current eligibility and liaise with Service Users, carers, families and colleagues - To formulate/contribute to detailed support plans/summary of needs and contribute to setting goals and objectives based on assessments carried out. - To endeavour to meet identified goals in the most cost effective way - To explain the financial assessment process to service users and ensure referrals are made to the Financial assessments and benefits team - To act as a keyworker ensuring you monitor needs and make adjustments to support plans accordingly ### Detailed job description and main responsibilities - To communicate with members of the public, unpaid carers, family members, other professionals, colleagues & external partners over the phone, face to face and using IT solutions. - To liaise with individuals who may have communication difficulties due to a speech and language needs, a sensory impairment or a mental health need. - To exercise tact, empathy & sensitivity at all times and use negotiation skills. - To liaise and work closely with other members of the multi-disciplinary team - To communicate medical, social & sensitive information ensuring General Data Protection Regulations are adhered to. - To be able to work in an extremely demanding, pressured and stressful environment with constant interruptions by telephone, colleagues and professional office visitors, all relating to current cases or new enquiries. - To be able to multi-task, re-prioritise your workload at short notice and identify risks and urgent work that requires action. - Demonstrate the ability to undertake duties in an autonomous manner - To work pro-actively to take referrals, manage a small caseload & co-ordinate a support plan to meet identified needs. - To be able to collate appropriate information from a variety of sources relating to individuals, their needs and support network and to apply eligibility - To analyse information to determine potential risk & priority and action required - To direct incoming referrals to appropriate teams for assessment - To collate referral information to identify risks, needs and eligibility. - To undertake social care assessments primarily ensuring you work within the legislative framework including the Care Act. - To act as a keyworker ensuring you monitor needs and make adjustments to support plans accordingly. - To consider the use of Assistive Technology to meet needs - To commission appropriate Health and Social care Services in accordance with current eligibility and liaise with service users, carers, families and colleagues. - To formulate/contribute to detailed support plans/summary of needs and contribute to setting goals and objectives based on assessments carried out. - To ensure all mandatory training is kept up to date ## Job Details The Torquay Intermediate Care team have a short term vacancy for a 18.75 hour maternity leave cover Health and Social Care Co-ordinator working Wednesday and Fridays. The may be need for Occasional weekend cover. Working in a team providing a single point of contact for community health and social care referrals. This will include talking to a variety of individuals over the phone, via emails and face to face. Collation of appropriate information to record a needs led referral or assessment, which will include applying Care Act Eligibility and identifying potential risk. To provide advice, information and signpost to other local statutory and voluntary services as well as completing full Care Act assessments of need and formulating Support Plans and acting as a Keyworker. You should have excellent communication & I.T. skills, have a knowledge and understanding of the Care Act Legislation & Eligibility and be able to multi task and prioritise effectively. Previous experience working in a Health and Social Care setting with Patients/service users and other members of the public is necessary as is the ability to write up documents and reports clearly and concisely. ## Job Description To provide a consistent point of contact for members of the public or professionals. To undertake conversations to identify needs and risk and collate accurate and appropriate information to refer to the multi- disciplinary team or other Community Led and Voluntary/ Statutory services. To carry out social care assessments, apply eligibility and contribute to multi-disciplinary assessments in accordance to the Care Act 2014. To Provide advice and information where appropriate and to provide short-term management of a caseload as well as formulating support plans. To co-ordinate a caseload working alongside a multi-disciplinary Team To research a variety or IT solutions To undertake Social care assessments ensuring you work within a legislative framework including the Care Act To commission appropriate Health and Social Care Services in accordance with current eligibility and liaise with Service Users, carers, families and colleagues To formulate/contribute to detailed support plans/summary of needs and contribute to setting goals and objectives based on assessments carried out. To endeavour to meet identified goals in the most cost effective way To explain the financial assessment process to service users and ensure referrals are made to the Financial assessments and benefits team To act as a keyworker ensuring you monitor needs and make adjustments to support plans accordingly ## Responsibilities To communicate with members of the public, unpaid carers, family members, other professionals, colleagues & external partners over the phone, face to face and using IT solutions. To liaise with individuals who may have communication difficulties due to a speech and language needs, a sensory impairment or a mental health need. To exercise tact, empathy & sensitivity at all times and use negotiation skills. To liaise and work closely with other members of the multi-disciplinary team To communicate medical, social & sensitive information ensuring General Data Protection Regulations are adhered to. To be able to work in an extremely demanding, pressured and stressful environment with constant interruptions by telephone, colleagues and professional office visitors, all relating to current cases or new enquiries. To be able to multi-task, re-prioritise your workload at short notice and identify risks and urgent work that requires action. Demonstrate the ability to undertake duties in an autonomous manner To work pro-actively to take referrals, manage a small caseload & co-ordinate a support plan to meet identified needs. To be able to collate appropriate information from a variety of sources relating to individuals, their needs and support network and to apply eligibility To analyse information to determine potential risk & priority and action required To direct incoming referrals to appropriate teams for assessment To collate referral information to identify risks, needs and eligibility. To undertake social care assessments primarily ensuring you work within the legislative framework including the Care Act. To act as a keyworker ensuring you monitor needs and make adjustments to support plans accordingly. To consider the use of Assistive Technology to meet needs To commission appropriate Health and Social care Services in accordance with current eligibility and liaise with service users, carers, families and colleagues. To formulate/contribute to detailed support plans/summary of needs and contribute to setting goals and objectives based on assessments carried out. To ensure all mandatory training is kept up to date ## Person Specification ### Specific Skills **Essential** - Recent experience working in a health or social care setting with patient contact - Experience of multi-disciplinary working - Proven interpersonal & Communication skills for effective working with Customers, Carers & other professionals - Commitment to anti-discriminatory practices and compliance with the Equal Opportunities Policy - Calm and polite when meeting conflicting deadlines in crisis situations - A Self awareness of own strengths and limitations - Able to demonstrate good coordination - Good organising skills with the ability to use time effectively and prioritise work - Demonstrate an ability to undertake duties with greater autonomy and accountability - Effective working as individual but also as part of larger team - Evidence of continued personal learning and development - Willingness to undertake training to develop within role - Commitment to antidiscriminatory practices and compliance with the Equal Opportunities Policy **Desirable** - Evidence of undertaking holistic assessment of person’s needs, commissioning, care planning and reviewing services ### Knowledge and experience **Essential** - Awareness of Care Act 2014 legislation - Assessment & Care Management Process, policies and standards - Effective in using multiple data base computer systems **Desirable** - Customer care experience - Evidence of risk assessment training/awareness - Use of recognised NHS or Social Care IT packages ### Qualifications and training **Essential** - GCSE grade C or above - Evidence of consistent pattern of learning from education, training and experience - To have a level 4 in health & Social Care - Understanding of basic human needs – physical, emotional, health and social ## Documents - [health and social care co-ordinator (pdf, 416.6kb)](https://www.healthjobsuk.com/documents?vdoc=10328475) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.