# Head of Pay Services

> NHS job listing from Job Clerk for Shrewsbury and Telford Hospital NHS Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/head-of-pay-services/e7ff0465-e841-49d3-89cf-c0ebbd70a8f0
- **Markdown:** https://www.jobclerk.com/job/head-of-pay-services/e7ff0465-e841-49d3-89cf-c0ebbd70a8f0.md

## Summary

- **Status:** Live
- **Employer:** Shrewsbury and Telford Hospital NHS Trust
- **Location:** Trust Headquarters, Royal Shrewsbury Hospital
- **Workplace type:** onsite
- **Profession:** Head of service
- **Grade:** Band 8
- **Salary:** £57,528 - £64,750 per annum/pro rata
- **Contract type:** Permanent
- **Employment type:** Full time - 37.5 hours per week
- **Closing date:** 2026-10-21T22:59:00.000Z
- **Posted:** 2026-10-07T13:49:46.917Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/Shropshire/Shrewsbury/The_Shrewsbury_Telford_Hospital_NHS_Trust/Pay_Services/Pay_Services-v8350388
- **Application URL:** https://apps.trac.jobs/job-advert/8350388?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.sath.nhs.uk

## Job Content

### Job overview

- We have an exciting opportunity for an experienced payroll manager to professionally lead the Shropshire Pay Services Department consisting of Payroll, Pensions and Expenses. This is a 'Shared Service' provided via a Service Level Agreement across the three NHS Trusts in Shropshire, with combined staffing levels in excess of 13,000 employees.

The successful applicant will have proven relevant payroll experience at management level within the NHS, along with detailed knowledge of legislative regulations in relation to pay.

- ·

### Main duties of the job

- To be responsible for the management of the Pay Services Department ensuring the provision of a cost effective, efficient and responsive service focused on achieving a high level of customer satisfaction through a competent, committed team.
- The post holder is the lead specialist for all payroll matters and provides technical advice on all matters relating to payroll, pensions and expenses including the interpretation of national and local policies.

### Detailed job description and main responsibilities

- For full duties and responsibilities please refer to the attached document entitled Job Description.

### Applicant requirements

You must have appropriate UK professional registration.

## Person Specification

### Knowledge

**Essential**

- Detailed knowledge of legislative regulations in relation to pay including tax, NI, sickness, maternity, salary sacrifice and liability orders.
- Expert knowledge of the operational aspects of running a payroll service, underpinned by practical experience.
- Proven relevant payroll experience at management level within the NHS or a large organisation in the delivery of a customer-focused service.
- Practical experience of leading and managing a large team with proven leadership management ability, organisational and motivational skills involving change.
- Experience of devising and using key performance indicators to monitor the performance of the service.

**Desirable**

- NHS or healthcare experience.
- Expert-level knowledge of Agenda for Change, NHS terms and conditions of service, including pay, allowances and deductions.

### Qualifications

**Essential**

- Masters level qualification in Payroll Management or proven relevant experience
- CIPP Qualified with significant post qualification experience.

## Documents

- [job pack (pdf, 666.3kb)](https://www.healthjobsuk.com/documents?vdoc=10675718)
- [ai use in recruitment (pdf, 1.6mb)](https://www.healthjobsuk.com/documents?ddoc=2345)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.
