# Head of Operations > NHS job listing from Job Clerk for Liverpool University Hospitals NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/head-of-operations/b73e9a21-8262-4e5c-a1d9-d8b38e234a32 - **Markdown:** https://www.jobclerk.com/job/head-of-operations/b73e9a21-8262-4e5c-a1d9-d8b38e234a32.md ## Summary - **Status:** Live - **Employer:** Liverpool University Hospitals NHS Foundation Trust - **Location:** Royal Liverpool University Hospital - **Workplace type:** onsite - **Profession:** Head of service - **Grade:** Band 8 - **Salary:** £79,504 - £91,609 per annum - **Contract type:** 12 months (Fixed term) - **Employment type:** Full time - 37.5 hours per week (and oncall) - **Closing date:** 2026-10-28T23:59:00.000Z - **Posted:** 2026-10-21T13:40:27.786Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Merseyside/Liverpool/Liverpool_University_Hospitals_NHS_Foundation_Trust/Administration/Administration-v8367772 - **Application URL:** https://apps.trac.jobs/job-advert/8367772?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.liverpoolft.nhs.uk ## Job Content ### Job overview ### Main duties of the job We are looking for an experienced Operational Manager to work in collaboration with internal and external system partners to deliver on the Care Group’s operational and financial performance. You will take a lead role in both shaping and delivering the Care Group’s strategy in conjunction with both the Divisional and Trust’s overall strategies and objectives. The post holder will report to the Associate Divisional Director of Operations and be accountable for the overall operational management of all patient services within the scope of the role and will be expected to make a positive contribution to the design and delivery of the services within their area. As an experienced operational leader, the post holder will provide professional leadership for a multi-disciplinary team and will take responsibility for the development and modernisation of the service, working with partner agencies in order to optimise opportunities for joint working in association with agreed plans. They will also take responsibility for the business planning process to ensure that clear plans are communicated, actioned, and delivered in a timely manner on behalf of the Director of Operations. In conjunction with the Director of Operations and Associate Director of Operations you will provide both strategic and operational leadership support to the clinical and operational teams ### Detailed job description and main responsibilities - Degree level or equivalent extensive experience - Management qualification, MBA or equivalent extensive experience - Demonstrable experience at a senior level in healthcare delivery, with responsibility for operational delivery including clinical quality, people management, budget responsibility and successful delivery of performance targets within strict financial controls. - Knowledge and understanding of computerised financial, management, budgetary management and workforce information systems - Key issues and pace of change facing the NHS nationally and locally, assess and describe impact on services. - Principles and impact of the NHS Constitution - Knowledge and understanding of governance arrangements and standards in the NHS and the wider health ## Person Specification ### Skills **Essential** - Coaching & values led leadership style, encouraging engagement and empowerment amongst staff and stakeholders, and in developing high performing teams - A high level of communication skills, to include but not exclusively, mediation, negotiation, consultation, facilitation, presentation, training and coaching skills using well developed interpersonal skills to influence, inform, reconcile differences and resolve conflicts - Solve problems, using a solution focused approach demonstrating competent persuasive and influencing skills - Analyse detailed data and information, including preparing responses to issues, weighing risks and forming judgements often within tight timescales - Initiate, develop, coordinate and implement business planning processes on behalf of the Care Group - Initiate, develop, coordinate and implement business planning processes on behalf of the Care Grou - Coordinate and lead Care Group activity to meet challenging performance targets within tight financial controls - Implement agreed policy on behalf of the Care Group and ensure successful implementation **Desirable** - Research detailed information, and use audit skills to applying findings to influence practice and develop business cases/plans ### Knowledge **Essential** - Understanding and appreciation of diversity - Key issues and pace of change facing the NHS nationally and locally, assess and describe impact on services. - Principles and impact of the NHS Constitution - Knowledge and understanding of computerised financial, management, budgetary management and workforce information systems **Desirable** - Knowledge and understanding of governance arrangements and standards in the NHS and the wider health and social care economy ### Experience **Essential** - Demonstrable experience at a senior level in healthcare delivery, with responsibility for operational delivery including clinical quality, people management, budget responsibility and successful delivery of performance targets within strict financial controls ### Qualifications **Essential** - Degree level or equivalent extensive experience - Management qualification, MBA or equivalent extensive experience ## Documents - [risk id (pdf, 448.6kb)](https://www.healthjobsuk.com/documents?vdoc=10695040) - [recruitment documents (pdf, 383.5kb)](https://www.healthjobsuk.com/documents?vdoc=10695041) - [job description & person specification (pdf, 472.4kb)](https://www.healthjobsuk.com/documents?vdoc=10695039) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.