# Head of Operations > NHS job listing from Job Clerk for Hull University Teaching Hospitals NHS Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/head-of-operations/26de33d0-2ad3-4f2b-a929-dc948fa0e42f - **Markdown:** https://www.jobclerk.com/job/head-of-operations/26de33d0-2ad3-4f2b-a929-dc948fa0e42f.md ## Summary - **Status:** Live - **Employer:** Hull University Teaching Hospitals NHS Trust - **Location:** Group Wide - **Workplace type:** onsite - **Salary:** £79504.00 to £91609.00 - **Contract type:** 12 months (Fixed Term) - **Employment type:** Full time - 37.5 hours per week - **Closing date:** 2026-09-06T22:59:00.000Z - **Posted:** 2026-08-21T12:57:58.490Z - **Source information URL:** https://www.healthjobsuk.com/job/-v8247333 - **Application URL:** https://apps.trac.jobs/job-advert/8247333?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.hull.nhs.uk ## Job Content ### Job overview This is an exciting opportunity for an accomplished operational leader to play a pivotal role in shaping the future of healthcare delivery across Humber Health Partnership (HHP). As Head of Operations, you will provide strategic and operational leadership for a portfolio of complex improvement, transformation, and service redesign programmes that support the delivery of high-quality, efficient, and sustainable services. Working closely with the Chief Delivery Officer, Executive colleagues, clinical leaders, and system partners, you will drive organisational priorities relating to operational performance, productivity, patient flow, elective recovery, clinical support services, and financial sustainability. You will lead large-scale change programmes across organisational boundaries, translating strategic objectives into measurable improvements for patients, staff, and services. The role requires a dynamic and influential leader with the ability to build strong relationships, inspire teams, and deliver results in a complex and evolving healthcare environment. With responsibility for governance, programme delivery, performance management, and benefits realisation, you will play a key role in ensuring HHP continues to deliver operational excellence while driving innovation and transformation across the partnership. Interviews are due to be held w/c 14th September 2026. ### Main duties of the job - Lead major operational improvement and transformation programmes delivering measurable improvements in performance, quality, productivity, and patient experience. - Support the Chief Delivery Officer in delivering organisational objectives, ensuring operational priorities and performance standards are achieved. - Drive performance improvement initiatives across clinical and corporate services, monitoring delivery against key performance indicators and milestones. - Provide assurance on programme delivery and benefits realisation, identifying risks and implementing mitigating actions. - Lead complex service redesign programmes and support the development of future operating models and innovative models of care. - Establish and maintain governance and risk management arrangements, ensuring compliance with NHS regulatory and organisational requirements. - Develop Board and Executive-level reports and assurance documentation, providing insight into programme performance, risks, and opportunities. - Lead financially sustainable improvement initiatives, supporting productivity, efficiency, Cost Improvement Programmes, and business cases. - Build strong partnerships with clinical, operational, corporate, and external stakeholders, promoting collaborative working across organisational and system boundaries. - Provide visible and inspirational leadership, leading multidisciplinary teams and fostering operational excellence, accountability, and continuous improvement. ### Detailed job description and main responsibilities This role requires an inspirational and visible leader who can create engagement, build trust and deliver results. You will: - Demonstrate values-based leadership. - Foster a culture of accountability and continuous improvement. - Coach and develop senior operational leaders. - Inspire teams through periods of change. - Lead complex negotiations with confidence and credibility. - Support organisational learning and innovation. - Champion equality, diversity and inclusion. You will have the resilience, adaptability and professional judgement required to manage competing priorities whilst maintaining focus on organisational objectives. ## Person Specification ### Experience **Essential** - Significant senior operational leadership experience within the NHS. - Experience of leading large-scale transformational change. - Experience of delivering complex operational improvement programmes. - Experience of performance and governance management - Experience of service redesign and pathway transformation. - Significant financial and business planning experience - Experience of influencing senior clinicians and executives. - Experience of leading teams through organisational change. **Desirable** - Experience working across provider collaboratives or group organisations. - Experience supporting major organisational transformation programmes. ### Qualifications **Essential** - Degree-level qualification or equivalent experience. - Master’s degree or equivalent senior leadership experience. - Evidence of continuing professional development - Formal management or leadership qualification **Desirable** - MBA, MSc or equivalent postgraduate qualification. - PRINCE2, MSP or equivalent programme management qualification. - Quality improvement qualification. ### Knowledge and skills **Essential** - Detailed understanding of NHS operational performance frameworks. - Strong knowledge of programme and change management methodologies. - Excellent strategic planning abilities. Strong analytical and problem-solving skills. - Ability to interpret complex operational and performance data. - Excellent communication and negotiation skills. - Proven ability to influence at Executive and Board level. - Strong leadership and people management capability. **Desirable** - Understanding of large-scale organisational integration and partnership working. ## Documents - [job description and person specification (pdf, 440.4kb)](https://www.healthjobsuk.com/documents?vdoc=10559155) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.