# Head & Neck Support Medical Secretary

> NHS job listing from Job Clerk for Shrewsbury and Telford Hospital NHS Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/head-and-neck-support-medical-secretary/54274732-f34c-444d-ad04-6862a82263dc
- **Markdown:** https://www.jobclerk.com/job/head-and-neck-support-medical-secretary/54274732-f34c-444d-ad04-6862a82263dc.md

## Summary

- **Status:** Live
- **Employer:** Shrewsbury and Telford Hospital NHS Trust
- **Location:** The Princess Royal Hospital
- **Workplace type:** onsite
- **Profession:** Administrative and IT
- **Salary:** £25760.00 to £27476.00
- **Contract type:** 6 months (Fixed term/ Secondment for 6 months)
- **Employment type:** Full time - 37.5 hours per week (Monday - Friday 08.30-16.30)
- **Closing date:** 2026-09-09T22:59:00.000Z
- **Posted:** 2026-08-26T08:27:14.642Z
- **Source information URL:** https://www.healthjobsuk.com/job/-v8255113
- **Application URL:** https://apps.trac.jobs/job-advert/8255113?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.sath.nhs.uk

## Job Content

### Job overview

An exciting opportunity has arisen for a proactive and highly skilled full time, 37.50 hours a week, Band 3 Support Secretary to join our dedicated Head & Neck Secretariat team at The Princess Royal Hospital, Telford. This is a pivotal role within a supportive team of Medical Secretaries. Providing high-level secretarial support to the Head & Neck Centre, managing complex clinical correspondence using sensitive medical terminology via audio transcription. Organising and prioritising a varied workload in a fast-paced environment. Communicating effectively with multidisciplinary teams across all levels upholding the highest standards of accuracy, confidentiality, and professionalism.

### Main duties of the job

- Using Microsoft Office application, produce clinical correspondences with audio transcription. To include communication to General Practitioners and other health professionals, clinical letters, notes, and discharge summaries.
- Respond to telephone calls from anxious and distressed patients, resolving problems, when possible, in a professional and competent manner.
- Ensure all queries from colleagues and external organisations are dealt with quickly and effectively in the department, producing file notes as necessary.
- To promote the implementation and adherence of agreed policies, procedures, and protocols. Ensure the smooth running of the office/team including the assessment of priorities and the initiation of preparatory action.
- Opening and dealing with incoming correspondences as appropriate. Photocopying, general office duties and the use of PAS (Patient Administration System) when necessary.
- File results, letters, and various other documentation in medical notes

### Detailed job description and main responsibilities

For full duties and responsibilities please refer to the attached document entitled Job pack for further information.

## Person Specification

### Skills

**Essential**

- - High standard of grammar and spelling
- - Able to prioritise
- Patient focused

**Desirable**

- - Touch type

### General

**Essential**

- 4 GCSE (C and above) or equivalent
- RSA Stage 3 typewriting, word processing or equivalent
- NVQ 3 Business Admin

### Experience

**Essential**

- - Use of Microsoft packages
- - Secretarial procedures
- - Knowledge of software procedures

**Desirable**

- - Medical terminology
- - NHS experience
- - Medical Secretarial
- - Audio typing

## Documents

- [ai use in recruitment (pdf, 1.6mb)](https://www.healthjobsuk.com/documents?ddoc=2345)
- [relocating to shropshire? (pdf, 1.8mb)](https://www.healthjobsuk.com/documents?ddoc=2313)
- [job pack - support medical secretary (pdf, 632.8kb)](https://www.healthjobsuk.com/documents?vdoc=10568148)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.