# Head & Neck Support Coordinator

> NHS job listing from Job Clerk for Shrewsbury and Telford Hospital NHS Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/head-and-neck-support-coordinator/9dd230a1-cabb-4fb7-98dd-c1093f05ee86
- **Markdown:** https://www.jobclerk.com/job/head-and-neck-support-coordinator/9dd230a1-cabb-4fb7-98dd-c1093f05ee86.md

## Summary

- **Status:** Live
- **Employer:** Shrewsbury and Telford Hospital NHS Trust
- **Town:** Shrewsbury
- **Region:** Midlands
- **Country:** England
- **Profession:** Administrative and IT
- **Grade:** Band 3
- **Salary:** £25,760 - £27,476 per annum/pro rata
- **Contract type:** 12 months (Fixed Term)
- **Employment type:** Full time, Part time, 37.5 hours per week
- **Closing date:** 2026-08-04T23:59:00.000Z
- **Posted:** 2026-07-21T10:42:35.117Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/Shropshire/Shrewsbury/The_Shrewsbury_Telford_Hospital_NHS_Trust/Support_Coordinator/Support_Coordinator-v8124563
- **Application URL:** https://apps.trac.jobs/job-advert/8124563?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.sath.nhs.uk

## Job Content

### Job overview

We are looking to appoint a 2x Support Coordinators to support the provision of high-quality patient care through dedicated administrative and clerical support and continuous improvement within the Head & Neck and Ophthalmology Centre.

Both posts are 37.5hrs per week, part time hours could be considered.

The successful applicant will be based at the Princess Royal Hospital but will be required at times to cross site work at The Royal Shrewsbury Hospital.

The post holder will receive full training and ongoing support to achieve their full potential.  The post holder will be a point of contact for all administrative and clerical issues relating to patients’ pathway of care, tracking and supporting them from referral to treatment and discharge.

The post holder will provide a patient focused service that supports the Head & Neck and Ophthalmology Coordinator and clinical staff in the provision of efficient integrated pathways that enable the best use of resources and ensure that patients are fit, willing and able to be treated and that they are treated in the right place, by the right person, at the right time.

### Main duties of the job

- Preparation, typing and distribution of information reports as required supporting the work of the centre co-ordinators within the centre.
- The collating of information and population of SQL/PTL reports used to monitor performance and manage demand and capacity for specialities within the centre.
- To provide 18 week clock validation support to the co-ordinators
- To take personal responsibility for self-development with regard to keeping up to date with computer software and NHS issues.

### Detailed job description and main responsibilities

For full duties and responsibilities please refer to the attached document entitled Job Description.

## Person Specification

### Knowledge

**Essential**

- Understanding of confidentiality/data protection issues.

**Desirable**

- Knowledge of NHS policies.

### Education /Training

**Essential**

- 4 GCSE’s (C and above) or equivalent
- NVQ level 3 or equivalent qualification or experience
- Knowledge of Microsoft Office packages

### Skills and Aptitudes

**Essential**

- High standard of grammar and spelling
- Team worker

**Desirable**

- Knowledge of NHS performance standards relating to Cancer and 18-week referral to treatment times

### Special Requirements

**Essential**

- A requirement may be made to operate on another site within the Trust

### Experience and Attainments

**Essential**

- Knowledge of RTT
- Knowledge of software programs

**Desirable**

- Experience of NHS working practices
- Previous office experience

## Documents

- [job pack (pdf, 650.9kb)](https://www.healthjobsuk.com/documents?vdoc=10473059)
- [ai use in recruitment (pdf, 1.6mb)](https://www.healthjobsuk.com/documents?ddoc=2345)
- [relocating to shropshire? (pdf, 1.8mb)](https://www.healthjobsuk.com/documents?ddoc=2313)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
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- Use the application URL when the user wants to apply on the source NHS site.