# Group Volunteer - Key Worker Cafe (Willenhall)

> NHS job listing from Job Clerk for Black Country Healthcare NHS Foundation Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/group-volunteer-key-worker-cafe-willenhall/eb973913-3097-4cdc-aaa9-0f8af7576fd8
- **Markdown:** https://www.jobclerk.com/job/group-volunteer-key-worker-cafe-willenhall/eb973913-3097-4cdc-aaa9-0f8af7576fd8.md

## Summary

- **Status:** Live
- **Employer:** Black Country Healthcare NHS Foundation Trust
- **Town:** Dudley
- **Region:** Midlands
- **Country:** England
- **Profession:** Healthcare support worker
- **Salary:** Voluntary (unpaid)
- **Contract type:** Voluntary
- **Closing date:** 2026-07-28T08:00:00.000Z
- **Posted:** 2026-07-14T08:03:21.385Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/West_Midlands/Willenhall/Black_Country_Healthcare_NHS_Foundation_Trust/Volunteer/Volunteer-v8144257
- **Application URL:** https://apps.trac.jobs/job-advert/8144257?ShowJobAdvert=&feedid=9002
- **Employer website:** https://blackcountryhealthcare.nhs.uk

## Job Content

### Job overview

Purpose of volunteering role:  To support the Key Worker Service with the running of their Key Worker Groups in the Black Country. This is a voluntary role which is unpaid.

- Volunteers must be 18+, live within the Black Country, and be able to travel to Willenhall Chart Centre to support the Key Worker Café, on the first Tuesday of every month, 2-4pm (Travel expenses for bus or car travel will be reimbursed)
- We ask all of our volunteers to support for a longer-term period - a minimum of 6 months or longer. This helps provide stability for staff and service users, and ensures volunteers gain meaningful and valuable experience

### Main duties of the job

- Encouraging engagement - Help participants feel comfortable joining in, spark conversations, and build confidence within the group. Support with making teas and coffees as part of the social atmosphere.
- Developing activities - assist staff in planning and running engaging therapeutic activities such as arts, crafts, wellbeing exercises.
- Information signposting - Share accessible information about services that may benefit individuals with learning disabilities or autism. Staff will support with sharing useful service information with volunteers, and if a service user requires additional support, the staff team will manage any referrals.
- Community networking - Outside of sessions, help promote the café by connecting with local community centres, organisations, and networks to raise awareness and encourage new participants.

- Overview of Key Worker Service: Keyworker Cafes are an NHS Keyworker community initiative designed to support individuals with learning disabilities and/or autism (LDA) in the Black Country. Please see more information on Volunteer role description ·
- Examples of how you can help us - this role will involve working alongside paid staff during the monthly café sessions, helping create a friendly, inclusive environment for all participants.

### Detailed job description and main responsibilities

We are looking for volunteers who have these qualities:

- Organised, punctual and reliable - desirable that volunteers can support for a minimum of 6 months, regularly, to provide stability for the team and themselves.
- Personable, friendly and welcoming - able to communicate well with patients and staff and build rapport.
- Good communication skills, compassionate and encouraging
- Able to follow confidentiality policy and professional boundaries to keep themselves and patients safe.
- Enthusiasm and desire to help improve experiences of patients and improve wellbeing.
- Basic Computer Skills - Ability to use some digital technology for training and communications - we can support you with this.

## Person Specification

### values

**Essential**

- Relevant Skills/Experience
- Live within Black Country, within a reasonable travel distance to our sites

**Desirable**

- Passion for mental health services

## Documents

- [bchft anti racist declaration (pdf, 222.8kb)](https://www.healthjobsuk.com/documents?edoc=2381)
- [group volunteer - key worker cafe (pdf, 416.6kb)](https://www.healthjobsuk.com/documents?vdoc=10443278)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.