# GP Receptionist/ Admininstrator

> NHS job listing from Job Clerk for Aneurin Bevan University Health Board.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/gp-receptionist-admininstrator/fbc034f8-4e0e-4a50-85f5-cf51e48b344f
- **Markdown:** https://www.jobclerk.com/job/gp-receptionist-admininstrator/fbc034f8-4e0e-4a50-85f5-cf51e48b344f.md

## Summary

- **Status:** Live
- **Employer:** Aneurin Bevan University Health Board
- **Location:** Headquarters, St Cadoc's Hospital
- **Workplace type:** onsite
- **Profession:** Receptionist
- **Grade:** Band 2
- **Salary:** £26300.00
- **Contract type:** 2 years (2 years fixed term)
- **Employment type:** Part time - 32 hours per week (Shift hours between 08:00-18:30)
- **Closing date:** 2026-10-26T23:59:00.000Z
- **Posted:** 2026-10-21T09:47:57.364Z
- **Source information URL:** https://www.healthjobsuk.com/job/-v8224367
- **Application URL:** https://apps.trac.jobs/job-advert/8224367?ShowJobAdvert=&feedid=9002
- **Employer website:** https://abuhb.nhs.wales

## Job Content

### Job overview

GP Receptionist/ Administrator - Brynmawr Medical Practice

An exciting opportunity has arisen for a GP Receptionist/ Administrator to join the Practice Team at Brynmawr Medical Practice.

The post holder will play a crucial role in supporting the multidisciplinary team and ensuring the smooth operation of the practice.

Responsibilities will include greeting and directing patients, managing the appointment system, booking appointments, processing personal information, and assisting patients as needed.

Act as the central point of contact for patients, distributing information, messages, and enquiries to the clinical team, and liaising with external agencies such as secondary care and community service providers.

### Main duties of the job

- Maintain and monitor the practice appointment system
- Process personal, telephone, and electronic requests for appointments
- Answer incoming phone calls and address callers' requests appropriately. Responding to queries escalating when necessary
- Signpost patients to the correct service
- Initiate contact with and respond to requests from patients, team members, and external agencies
- Organise patient appointments

This post is 2 years fixed term.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

### Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac

### Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Welsh language skills are desirable

## Person Specification

### Knowledge

**Essential**

- Knowledge of administrative systems, admission, patient information systems, clerical / office procedures, data input procedures acquired through on-the job training

### Qualifications/Experience

**Essential**

- Basic numeracy and literacy skills e.g. GCSE/ O Level, English and Maths
- Experience in a customer-facing role, demonstrating excellent communication and interpersonal skills
- Administrative skills, including data entry, managing appointments, and handling correspondence
- Excellent communication and interpersonal skills
- Accuracy and attention to detail
- Ability to work independently and as part of a team
- Self-motivated and able to work without supervision
- Ability to work under pressure

**Desirable**

- Experience of working with GP clinical systems
- Previous experience working in a healthcare setting, familiar with medical terminology and patient confidentiality protocols
- Excellent organisational skills, ability to prioritise work to meet deadlines.
- Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh

## Documents

- [jd&ps (pdf, 166.9kb)](https://www.healthjobsuk.com/documents?vdoc=10705346)
- [oh form (docx, 100.8kb)](https://www.healthjobsuk.com/documents?vdoc=10547040)
- [flexible working policy (pdf, 584.4kb)](https://www.healthjobsuk.com/documents?edoc=3033)
- [swydd ddisgrifiad cymraeg (pdf, 168.8kb)](https://www.healthjobsuk.com/documents?vdoc=10533436)
- [agile hybrid working framework (pdf, 5.9mb)](https://www.healthjobsuk.com/documents?edoc=2695)
- [abuhb values & behaviour framework (pdf, 2.7mb)](https://www.healthjobsuk.com/documents?edoc=3066)
- [home working policy and guidance (pdf, 380.6kb)](https://www.healthjobsuk.com/documents?edoc=2696)
- [guidance notes for applicants nov 25 (pdf, 322.5kb)](https://www.healthjobsuk.com/documents?edoc=2844)
- [nwssp recruitment services privacy notice (pdf, 404.2kb)](https://www.healthjobsuk.com/documents?edoc=1633)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.