# GP Receptionist/ Admininstrator

> NHS job listing from Job Clerk for Aneurin Bevan University Health Board.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/gp-receptionist-admininstrator/6cc66ebb-a62d-412c-83ef-8f33ff88f272
- **Markdown:** https://www.jobclerk.com/job/gp-receptionist-admininstrator/6cc66ebb-a62d-412c-83ef-8f33ff88f272.md

## Summary

- **Status:** Archived / closed
- **Employer:** Aneurin Bevan University Health Board
- **Town:** Newport
- **Region:** Newport
- **Country:** Wales
- **Profession:** Administrative and IT
- **Grade:** Band 2
- **Salary:** £26,300 per annum pro rata
- **Contract type:** 11 months (Fixed Term until 31.05.2027)
- **Employment type:** Part time - 24.5 hours per week (Shift hours between 08:00-18:30)
- **Closing date:** 2026-06-18T23:59:00.000Z
- **Posted:** 2026-06-16T09:01:05.845Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/Newport/Tredegar/Aneurin_Bevan_University_Health_Board/GP_Practice_Primary_Care/GP_Practice_Primary_Care-v8055477
- **Application URL:** https://apps.trac.jobs/job-advert/8055477?ShowJobAdvert=&feedid=9002
- **Employer website:** https://abuhb.nhs.wales

## Job Content

### Job overview

GP Receptionist/ Administrator - Tredegar Medical Practice

An exciting opportunity has arisen for a GP Receptionist/ Administrator to join the Practice Team at Tredegar Medical Practice.

Fixed Term  until 31 May 2027 to cover the needs of the service

The post holder(s) will play a crucial role in supporting the multidisciplinary team and ensuring the smooth operation of the practice.

Responsibilities will include greeting and directing patients, managing the appointment system, booking appointments, processing personal information, and assisting patients as needed.

Act as the central point of contact for patients, distributing information, messages, and enquiries to the clinical team, and liaising  with external agencies such as secondary care and community service providers.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

This is fixed term until

### Main duties of the job

- Maintain and monitor the practice appointment system
- Process personal, telephone, and electronic requests for appointments
- Answer incoming phone calls and address callers' requests appropriately. Responding to queries escalating when necessary
- Signpost patients to the correct service
- Initiate contact with and respond to requests from patients, team members, and external agencies
- Organises patient appointments

### Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in TRAC

## Job Details

GP Receptionist/ Administrator - Tredegar Medical Practice

An exciting opportunity has arisen for a GP Receptionist/ Administrator to join the Practice Team at Tredegar Medical Practice.

Fixed Term until 31 May 2027 to cover the needs of the service

The post holder(s) will play a crucial role in supporting the multidisciplinary team and ensuring the smooth operation of the practice.

Responsibilities will include greeting and directing patients, managing the appointment system, booking appointments, processing personal information, and assisting patients as needed.

Act as the central point of contact for patients, distributing information, messages, and enquiries to the clinical team, and liaising with external agencies such as secondary care and community service providers.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

This is fixed term until

## Job Description

Maintain and monitor the practice appointment system

Process personal, telephone, and electronic requests for appointments

Answer incoming phone calls and address callers' requests appropriately. Responding to queries escalating when necessary

Signpost patients to the correct service

Initiate contact with and respond to requests from patients, team members, and external agencies

Organises patient appointments

## Responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in TRAC

## Person Specification

### Knowledge

**Essential**

- Knowledge of administrative systems, admission, patient information systems, clerical / office procedures, data input procedures acquired through on-the job training

### Qualifications/Experience

**Essential**

- Basic numeracy and literacy skills e.g. GCSE/ O Level, English and Maths
- Experience in a customer-facing role, demonstrating excellent communication and interpersonal skills
- Administrative skills, including data entry, managing appointments, and handling correspondence
- Excellent communication and interpersonal skills
- Accuracy and attention to detail
- Ability to work independently and as part of a team
- Self-motivated and able to work without supervision
- Ability to work under pressure

**Desirable**

- Experience of working with GP clinical systems
- Previous experience working in a healthcare setting, familiar with medical terminology and patient confidentiality protocols
- Excellent organisational skills, ability to prioritise work to meet deadlines.
- Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh

## Documents

- [jdps english (pdf, 128.8kb)](https://www.healthjobsuk.com/documents?vdoc=10345263)
- [sdmp cymraeg (pdf, 157.7kb)](https://www.healthjobsuk.com/documents?vdoc=10345264)
- [oh form - ig ffurflen (docx, 102.5kb)](https://www.healthjobsuk.com/documents?vdoc=10345265)
- [flexible working policy (pdf, 584.4kb)](https://www.healthjobsuk.com/documents?edoc=3033)
- [agile hybrid working framework (pdf, 5.9mb)](https://www.healthjobsuk.com/documents?edoc=2695)
- [values & behaviour framework (pdf, 700.7kb)](https://www.healthjobsuk.com/documents?edoc=813)
- [home working policy and guidance (pdf, 380.6kb)](https://www.healthjobsuk.com/documents?edoc=2696)
- [guidance notes for applicants nov 25 (pdf, 322.5kb)](https://www.healthjobsuk.com/documents?edoc=2844)
- [nwssp recruitment services privacy notice (pdf, 404.2kb)](https://www.healthjobsuk.com/documents?edoc=1633)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.
