# GP Out of Hours Receptionist > NHS job listing from Job Clerk for Homerton Healthcare NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/gp-out-of-hours-receptionist/b6405ac0-34c8-4bee-8bf2-ca35f4fe0f1b - **Markdown:** https://www.jobclerk.com/job/gp-out-of-hours-receptionist/b6405ac0-34c8-4bee-8bf2-ca35f4fe0f1b.md ## Summary - **Status:** Live - **Employer:** Homerton Healthcare NHS Foundation Trust - **Town:** London - **Region:** London - **Country:** England - **Profession:** Administrative and IT - **Grade:** Band 2 - **Salary:** £31,066 pro rata p.a. incl. - **Contract type:** Permanent - **Employment type:** Part time - 37.5 hours per week (This post is to cover night shifts) - **Closing date:** 2026-07-12T08:00:00.000Z - **Posted:** 2026-07-02T11:13:13.164Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/London/London/Homerton_Healthcare_NHS_Foundation_Trust/Receptionist/Receptionist-v8043019 - **Application URL:** https://apps.trac.jobs/job-advert/8043019?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.homerton.nhs.uk ## Job Content ### Job overview The Receptionists will be the first point of contact for patients and visitors attending the GP OOH Service and are expected to demonstrate a high level of professionalism, care, courtesy and respect when greeting patients. Working in a busy environment, the Receptionist will book patients into the service, answer telephone queries and undertake a range of administrative duties to support the running of the service. Working Pattern Please note this role involves working evenings, nights, and weekends, with shifts including: - 6:00pm – 11:15pm - 11:00pm – 8:00am You must already have the right to work in the United Kingdom or fully meet the eligibility criteria for sponsorship under the Skilled Worker visa route. We welcome applications from candidates who require visa sponsorship; however, we can only consider these where all UKVI requirements are met. Before applying, please ensure that both you and the role satisfy the relevant UK Visas and Immigration (UKVI) as applications that do not meet these requirements cannot be progressed. ***ADVERT MAY CLOSE EARLY DUE TO HIGH APPLICATIONS*** ### Main duties of the job The Emergency Department has two reception areas (Main Reception and GP OOHs Reception. - Welcome and direct all patients and visitors arriving at the GP Out of Hours reception desk - Handle all reception and administration duties, serving as the primary contact for inquiries and ensuring a professional, respectful service. - Register patients arriving at the GP Out of Hours (OOH) reception, verifying demographic details, and recording arrivals on Adastra while maintaining strict confidentiality under the Data Protection Act and Access to Health Records Act. - Ensure patients are seen in a timely manner and oversee patient safety in the waiting room, informing doctors of any status changes ### Detailed job description and main responsibilities The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. The person specification is not the full person specification, but outlines the criteria against which your application form will be assessed. ## Job Details The Receptionists will be the first point of contact for patients and visitors attending the GP OOH Service and are expected to demonstrate a high level of professionalism, care, courtesy and respect when greeting patients. Working in a busy environment, the Receptionist will book patients into the service, answer telephone queries and undertake a range of administrative duties to support the running of the service. Working Pattern Please note this role involves working evenings, nights, and weekends, with shifts including: 6:00pm – 11:15pm 11:00pm – 8:00am You must already have the right to work in the United Kingdom or fully meet the eligibility criteria for sponsorship under the Skilled Worker visa route. We welcome applications from candidates who require visa sponsorship; however, we can only consider these where all UKVI requirements are met. Before applying, please ensure that both you and the role satisfy the relevant UK Visas and Immigration (UKVI) as applications that do not meet these requirements cannot be progressed. ***ADVERT MAY CLOSE EARLY DUE TO HIGH APPLICATIONS*** ## Job Description The Emergency Department has two reception areas (Main Reception and GP OOHs Reception. Welcome and direct all patients and visitors arriving at the GP Out of Hours reception desk Handle all reception and administration duties, serving as the primary contact for inquiries and ensuring a professional, respectful service. Register patients arriving at the GP Out of Hours (OOH) reception, verifying demographic details, and recording arrivals on Adastra while maintaining strict confidentiality under the Data Protection Act and Access to Health Records Act. Ensure patients are seen in a timely manner and oversee patient safety in the waiting room, informing doctors of any status changes ## Responsibilities The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. The person specification is not the full person specification, but outlines the criteria against which your application form will be assessed. ## Person Specification ### Knowledge **Essential** - Knowledge/understanding of confidentiality issues - Knowledge/understanding of the need for accurate data **Desirable** - Awareness of good customer care standards ### Experience **Essential** - Recent reception /administration experience **Desirable** - Reception/administration experience (preferably in the NHS) ### Skills/Abilities **Essential** - Excellent communication skills, both verbal and written. - Able to prioritise workload - Computer skills particularly Excel and Word - Able to work within a diverse team - Professional telephone manner - Ability to work under pressure in stressful situations **Desirable** - Knowledge of Adastra ### Education/Qualification **Essential** - GCSE - Standard or Equivalent **Desirable** - Recognised Secretarial qualification ### Trust Values, Equal Opportunities & Other Requirements **Essential** - Understanding and demonstration of the Trust Values Commitment and adherence to equality, diversity and inclusion - Adaptable to change when it is necessary for the smooth production of work Presents ideas for improvement in administrative practice - Ability to deal with emotional situations when dealing with sensitive issues **Desirable** - Ability to identify patients that need to be prioritised and act accordingly ## Documents - [trust values (pdf, 652.3kb)](https://www.healthjobsuk.com/documents?edoc=938) - [guidance for applicants (pdf, 124.4kb)](https://www.healthjobsuk.com/documents?edoc=937) - [job description and person specification (pdf, 304.6kb)](https://www.healthjobsuk.com/documents?vdoc=10331634) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.