# Freedom of Information and Data Protection Case Officer

> NHS job listing from Job Clerk for Royal Cornwall Hospitals NHS Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/freedom-of-information-and-data-protection-case-officer/1a889e4e-dcbe-442d-9267-d4a0aaf3bc67
- **Markdown:** https://www.jobclerk.com/job/freedom-of-information-and-data-protection-case-officer/1a889e4e-dcbe-442d-9267-d4a0aaf3bc67.md

## Summary

- **Status:** Live
- **Employer:** Royal Cornwall Hospitals NHS Trust
- **Town:** Truro
- **Region:** South West
- **Country:** England
- **Profession:** Administrative and IT
- **Grade:** Band 3
- **Salary:** £25,760 - £27,476 pa pro rata
- **Contract type:** Permanent
- **Employment type:** Full time - 37.5 hours per week (Mon- Fri 0900 - 1700 (although flexibility of hours is possible) and consideration for minimum 30 hours per week)
- **Closing date:** 2026-07-08T23:59:00.000Z
- **Posted:** 2026-06-25T11:01:15.483Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/Cornwall/Truro/Royal_Cornwall_Hospitals_NHS_Trust/Corporate/Corporate-v8065198
- **Application URL:** https://apps.trac.jobs/job-advert/8065198?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.royalcornwall.nhs.uk

## Job Content

### Job overview

We have a team of staff working towards delivering requests for information under UK Data Protection Laws and under the Freedom of Information Act.

It is a busy role but the team are a good natured group of individuals who  are friendly and supportive.

We will support some flexibility of working patterns which could include after a period of training a 4 day week with compressed hours or a 9 day fortnight (slightly longer shifts to support this). There is some flexibility to accommodate slightly reduced hours.

This post holder will be involved in all aspects of administration of the Freedom Of Information Act process supported by FOIA Practitioners within the Information Governance Team.  The post holder will also work with a small team delivering against Data Protection legislation for the provision of personal records upon request to a  mandated time period.  The post holder will work with a number of clinical and non clinical IT systems which they will be trained to use.

### Main duties of the job

To mainly manage requests made under Freedom of Information and Environmental Information Regulations to ensure the Trust is legislatively compliant.

To record all activity for FOI/EIR on Datix to ensure we have a well-documented chronology of the requests from their acknowledgment to formal written response.

To support the Disclosure Team when able in the delivery of in excess of 300 disclosure Subject Access requests a month, including Health Records and Human Resources files

To answer calls from requestors to assist with their enquires.

To concentrate for long periods to ensure accuracy of work as our work is all measured against legal compliance.

### Detailed job description and main responsibilities

PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side.

To be an employee of the NHS you need to successfully complete the following:

- Identity Checks

- Professional registration and qualification checks

- Employment history and reference checks

- Occupational Health clearance

- Satisfactory Disclosure and Barring Service check

- Right to work in the UK

For further information please visit:

https://www.nhsemployers.org/topics-networks/employment-standards-and-regulation

We reserve the right to close this advert early.

We may be able to offer flexible working. Please discuss at interview.

Please note -  sponsorship is unavailable for this role.

## Job Details

We have a team of staff working towards delivering requests for information under UK Data Protection Laws and under the Freedom of Information Act.

It is a busy role but the team are a good natured group of individuals who are friendly and supportive.

We will support some flexibility of working patterns which could include after a period of training a 4 day week with compressed hours or a 9 day fortnight (slightly longer shifts to support this). There is some flexibility to accommodate slightly reduced hours.

This post holder will be involved in all aspects of administration of the Freedom Of Information Act process supported by FOIA Practitioners within the Information Governance Team. The post holder will also work with a small team delivering against Data Protection legislation for the provision of personal records upon request to a mandated time period. The post holder will work with a number of clinical and non clinical IT systems which they will be trained to use.

## Job Description

To mainly manage requests made under Freedom of Information and Environmental Information Regulations to ensure the Trust is legislatively compliant.

To record all activity for FOI/EIR on Datix to ensure we have a well-documented chronology of the requests from their acknowledgment to formal written response.

To support the Disclosure Team when able in the delivery of in excess of 300 disclosure Subject Access requests a month, including Health Records and Human Resources files

To answer calls from requestors to assist with their enquires.

To concentrate for long periods to ensure accuracy of work as our work is all measured against legal compliance.

## Responsibilities

PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side.

To be an employee of the NHS you need to successfully complete the following:

Identity Checks

Professional registration and qualification checks

Employment history and reference checks

Occupational Health clearance

Satisfactory Disclosure and Barring Service check

Right to work in the UK

For further information please visit:

https://www.nhsemployers.org/topics-networks/employment-standards-and-regulation

We reserve the right to close this advert early.

We may be able to offer flexible working. Please discuss at interview.

Please note - sponsorship is unavailable for this role.

## Person Specification

### Essential

**Essential**

- Must be able to concentrate for long periods in a busy office environment

### not essential

**Essential**

- Previous experience of working in an NHS organisation

**Desirable**

- Knowledge of NHS IT systems

## Documents

- [job description (pdf, 197.0kb)](https://www.healthjobsuk.com/documents?vdoc=10405949)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.
