# FM Central Administrator

> NHS job listing from Job Clerk for North Bristol NHS Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/fm-central-administrator/5679db71-d0b9-43ef-9aea-1fc840bd325d
- **Markdown:** https://www.jobclerk.com/job/fm-central-administrator/5679db71-d0b9-43ef-9aea-1fc840bd325d.md

## Summary

- **Status:** Live
- **Employer:** North Bristol NHS Trust
- **Town:** Bristol
- **Region:** South West
- **Country:** England
- **Profession:** Administrative and IT
- **Grade:** Band 3
- **Salary:** £25,760 - £27,476 pa
- **Contract type:** Permanent
- **Employment type:** Full time - 37.5 hours per week (Weekday rotational pattern 1 week 22-06, 2 weeks 14-22 & 2 weeks 6-14)
- **Closing date:** 2026-07-30T23:59:00.000Z
- **Posted:** 2026-07-16T15:10:01.053Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/Bristol/Bristol/North_Bristol_NHS_Trust/Facilities/Facilities-v8162367
- **Application URL:** https://apps.trac.jobs/job-advert/8162367?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.nbt.nhs.uk

## Job Content

### Job overview

This Position will be for the helpdesk function of the admin team. The main focus for the Helpdesk and Administration functions are: during the period on shift the post holder is responsible for the day-to-day operation of the Helpdesk to North Bristol NHS Trust, and it’s employees for all specialities within Facilities Management (Estate Management, Portering Services, Domestic Services, Catering, Laundry and Waste Management), ensuring a prompt and professional service at all times; log the faults/requests and close work orders once the work is completed; provide full administration support in all aspects of the administration and general running of the Facilities Department; process and monitor pay, annual leave and absence for circa 900 facilities staff.

The role is to act as the first point of contact for all service requests that help to facilitate as far as possible, a comfortable, safe, and pleasant patient experience.

### Main duties of the job

Our main role within admin is to support the rest of facilities in as many ways we can, by providing a central service which offers help in various tasks from absences to pay queries.

### Detailed job description and main responsibilities

For a more detailed job description and main responsibilities, please refer to the job description document attached to this vacancy.

## Person Specification

### Work Experience

**Essential**

- Must have experience of dealing with people using the telephone. Excellent telephone manner
- Must have sound practical understanding of the need for efficient administrative support in an organisation
- Experience of data entry

**Desirable**

- Previous experience of working within a customer help line environment

### Knowledge/Skills/Abilities

**Essential**

- Ability to work effectively with minimal supervision
- Must be a team player, having good interpersonal skills, and be able to liaise, co-operate and work with a wide range of Trust staff members
- Must have good communication skills, both written and verbal and the ability to manage difficult or challenging telephone conversations effectively
- PC literate, experience of Microsoft Office suite (Excel, Word, Outlook etc.)

**Desirable**

- Knowledge of NHS Policies and Procedures

## Documents

- [admin ps (pdf, 88.7kb)](https://www.healthjobsuk.com/documents?vdoc=10463256)
- [admin jd (pdf, 608.5kb)](https://www.healthjobsuk.com/documents?vdoc=10463255)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.