# Floating Admin Support FTC

> NHS job listing from Job Clerk for Coventry and Warwickshire Partnership NHS Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/floating-admin-support-ftc/ef77d009-d041-4bfa-955d-34cb93925880
- **Markdown:** https://www.jobclerk.com/job/floating-admin-support-ftc/ef77d009-d041-4bfa-955d-34cb93925880.md

## Summary

- **Status:** Live
- **Employer:** Coventry and Warwickshire Partnership NHS Trust
- **Location:** Caludon Centre
- **Workplace type:** onsite
- **Profession:** Support role (discipline unspecified)
- **Grade:** Band 3
- **Salary:** £25760.00 to £27476.00
- **Contract type:** 9 months (Fixed term or secondment)
- **Employment type:** Full time - 37.5 hours per week (Mon-Fri)
- **Closing date:** 2026-10-29T23:59:00.000Z
- **Posted:** 2026-10-16T10:11:38.617Z
- **Source information URL:** https://www.healthjobsuk.com/job/-v8371088
- **Application URL:** https://apps.trac.jobs/job-advert/8371088?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.covwarkpt.nhs.uk

## Job Content

### Job overview

- hours per week – Monday to Friday

9-month fixed-term contract (FTC) or secondment

Are you organised, adaptable and passionate about supporting people with learning disabilities and neurodevelopmental needs?

Brooklands Hospital is a highly specialist hospital providing care for people with learning disabilities and neurodevelopmental needs across a range of specialist secure and non-secure wards. Our work can be challenging at times, but it is also incredibly rewarding, and our teams make a real difference to people's lives.

We’re looking for a Floating Admin Support colleague who is organised, proactive and confident working across different teams. The main purpose of this role is to provide flexible ward reception cover across our inpatient services, whilst also helping to maintain consistent administrative support when required.

This is more than a general admin role. You’ll work closely with clinical and non-clinical colleagues to help keep our wards running smoothly, providing reception cover where needed and supporting other administrative tasks when required.

### Main duties of the job

What you’ll do:

- Provide ward reception cover across inpatient services.
- Respond to general enquiries, direct visitors to the appropriate areas and liaise with ward staff as needed.
- Support the day-to-day running of ward receptions, including handling telephone calls, messages and general administrative tasks.
- Complete scanning, uploading and filing of documents,
- Ensure patient and staff records are accurate and up to date.
- Complete general day-to-day administrative tasks to support ward teams and the wider service.
- Work flexibly across different wards and teams, adapting to changing service needs and priorities.

What we’re looking for:

Someone who is organised, approachable and flexible, with the ability to work across different wards and manage changing priorities. You’ll need to use your initiative, communicate well with different teams and maintain accuracy and confidentiality in a busy hospital environment.

Want to understand why this work matters?

Watch the Oliver McGowan Mandatory Training video for an introduction to understanding and supporting people with learning disabilities and autistic people.

### Detailed job description and main responsibilities

For more information on this role please see the attached support information. This will give you a better overview of the job role and requirements.

### Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

## Person Specification

### Experience

**Essential**

- Experience of working with a range of Microsoft Office packages (eg. Word, Excel, Outlook, PowerPoint and Access)
- Experience of working in a busy office / customer care environment

**Desirable**

- Previous supervisor experience

### Qualifications

**Essential**

- Good General Education (eg. GCSE English and Maths A-C)
- QCF Business Administration Level 2
- QCF Customer Service Level 2

### Knowledge & Skills

**Essential**

- Ability to manage and prioritise own workload and use own initiative
- Excellent communication / customer care skills both written and verbal demonstrating sympathy and compassion
- Ability to deal professionally with enquiries from staff, service users and stakeholders
- Ability to problem solve
- Understand confidentiality and apply the principles in every day working practice
- Ability to pay attention to detail where there are predictable interruptions to the work pattern

## Documents

- [b3 jd (pdf, 304.4kb)](https://www.healthjobsuk.com/documents?vdoc=10698844)
- [flexible working policy (pdf, 347.5kb)](https://www.healthjobsuk.com/documents?edoc=1155)
- [application guidance notes (pdf, 157.0kb)](https://www.healthjobsuk.com/documents?edoc=1157)
- [terms and conditions nhs jobs (pdf, 19.9kb)](https://www.healthjobsuk.com/documents?edoc=1158)
- [equality and diversity leaflets (pdf, 838.8kb)](https://www.healthjobsuk.com/documents?edoc=1159)
- [the prince's trust help 16-30 year olds into work (pdf, 192.4kb)](https://www.healthjobsuk.com/documents?edoc=2706)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.