# Family Support Worker for Children’s Diabetes Service

> NHS job listing from Job Clerk for Croydon Health Services NHS Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/family-support-worker-for-childrens-diabetes-service/271af87b-fb95-4571-85df-cc8dc1ecd927
- **Markdown:** https://www.jobclerk.com/job/family-support-worker-for-childrens-diabetes-service/271af87b-fb95-4571-85df-cc8dc1ecd927.md

## Summary

- **Status:** Live
- **Employer:** Croydon Health Services NHS Trust
- **Location:** Croydon University Hospital
- **Workplace type:** onsite
- **Profession:** Healthcare support worker
- **Grade:** Band 4
- **Salary:** £33,262 - £36,027 pro rata, per annum incl HCAS (Outer)
- **Contract type:** Permanent
- **Employment type:** Full time - 37.5 hours per week
- **Closing date:** 2026-09-22T22:59:00.000Z
- **Posted:** 2026-09-15T13:20:46.076Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/London/croydon/Croydon_Health_Services_NHS_Trust/Paediatrics/Paediatrics-v8181060
- **Application URL:** https://apps.trac.jobs/job-advert/8181060?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.croydonhealthservices.nhs.uk

## Job Content

### Job overview

The Paediatric Diabetes multi disciplinary team provides medical, nursing, dietetic and psychology coordination and case management of children with both type 1 and type 2 diabetes. The service works alongside multi agency and specialist Paediatric Nursing Services to ensure seamless pathways of care for patients. The family support worker is a new post fully integrated into the paediatric diabetes MDT team.

A key part of the Family Support Worker role will be to guide and support the families in areas such as; social care support, referrals, financial/ benefits advice, along with signposting to appropriate community and social resources. Previous experience in children’s diabetes support work and advising on social care, referrals etc. is desirable. It is essential to have a child health, social care or equivalent and relevant qualification.

### Main duties of the job

You will attend paediatric diabetes clinics at the main hospital site to support with checking in patients and the smooth running of clinics.

You will do finger prick tests to measure their HbA1c as well as measuring height, weight and blood pressure for all the patients attending clinic.

You will attend the MDT team weekly meetings and support the nurses and staff within the team to achieve positive clinical outcomes for children, young people and their families and that these are evidenced by performance indicators such as activity data, targets and quality measures.

See job description for more main duties of job role.

### Detailed job description and main responsibilities

***Please see the attached supporting document which contains more information about the role in the job description and person specification***

### Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

## Person Specification

### Knowledge

**Essential**

- Experience of working with families in need.
- Knowledge of safeguarding practises and protocols

**Desirable**

- Knowledge of the clinical management of diabetes

### Experience

**Essential**

- Experience in assessing client and family health needs while delivering impactful health promotion interventions.
- Experience of working with children and young people with diabetes or long-term health needs.

**Desirable**

- Experience of supporting families to access and apply for entitled benefits.

### SKILLS/ABILITIES

**Essential**

- Demonstrate an ability to work effectively as part of a multidisciplinary team.
- Ability to work within a changing environment

**Desirable**

- Experience in undertaking HBA1C tests, measurement of height, weight and blood pressure in children of all age
- Good communication skills with professionals in a variety of agencies

### QUALIFICATIONS/ EDUCATION

**Essential**

- Foundation level degree or NVQ 3 level equivalent in Child Health/ Social Care qualification.

**Desirable**

- Teaching / training experience
- Level 3 Counselling course or equivalent

## Documents

- [job description (pdf, 424.4kb)](https://www.healthjobsuk.com/documents?vdoc=10485749)
- [chs accomodation (pdf, 676.5kb)](https://www.healthjobsuk.com/documents?edoc=1725)
- [croydon trust values (pdf, 324.9kb)](https://www.healthjobsuk.com/documents?edoc=2317)
- [ai toolkit for candidates (pdf, 1.9mb)](https://www.healthjobsuk.com/documents?ddoc=2414)
- [chs dbs policy statement (pdf, 53.0kb)](https://www.healthjobsuk.com/documents?edoc=972)
- [onboarding roadmap (chs) (pdf, 92.7kb)](https://www.healthjobsuk.com/documents?ddoc=2449)
- [map of croydon university hospital (pdf, 95.6kb)](https://www.healthjobsuk.com/documents?edoc=974)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.