# Family Health Receptionist > NHS job listing from Job Clerk for George Eliot Hospital NHS Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/family-health-receptionist/239827ff-b19c-4cc4-832f-3518ee34b39d - **Markdown:** https://www.jobclerk.com/job/family-health-receptionist/239827ff-b19c-4cc4-832f-3518ee34b39d.md ## Summary - **Status:** Live - **Employer:** George Eliot Hospital NHS Trust - **Town:** Nuneaton - **Region:** Midlands - **Country:** England - **Profession:** Administrative and IT - **Grade:** Band 2 - **Salary:** £25,272 per annum - **Contract type:** Permanent - **Employment type:** Full time - 37.5 hours per week - **Closing date:** 2026-06-11T08:00:00.000Z - **Posted:** 2026-06-04T09:51:59.146Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Warwickshire/Nuneaton/George_Eliot_Hospital_NHS_Trust/Family_Health_Receptionist/Family_Health_Receptionist-v7945403 - **Application URL:** https://apps.trac.jobs/job-advert/7945403?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.geh.nhs.uk ## Job Content ### Job overview Family Health Receptionist - hours per week Permanent Salary: £25,272 per annum Closing Date: Thursday 11th June 2026 Interview Date: TBC **This post may close early due to high numbers of applications, so you are advised to apply promptly.** All correspondence for this vacancy will be sent by email; please check your account regularly including your Junk and SPAM areas. A great and friendly place to work, so bring your passion, commitment and expertise and enjoy the opportunities to make a difference every day. #JoinTeamEliot **PLEASE NOTE: This role is not eligible for sponsorship** ### Main duties of the job To provide an efficient reception support service to the Family Health Outpatient Departments, undertaking associate clerical duties and maintaining a caring and compassionate environment. ### Detailed job description and main responsibilities - To be able to work on your own under pressure and take   responsibility regarding patient care across the Family Health departments. - To book patients into the Department. - To make clinic appointments. - To ensure paperwork for clinics is collated. - To work with Department computer system, Lorenzo and Clinical Portal in accordance with Data Protection Act. - To deal with aggressive and abusive patients as necessary. - Deal with enquiries, both by telephone and in person. - Be available to assist with patients in the waiting area. - Flexibility to cover annual leave and sickness. - To participate in appropriate meetings. - Ensure that confidentiality of personal health data is maintained For a full comprehensive list of main responsibilities and duties, please kindly refer to job description and person specification attached. ## Job Details Family Health Receptionist hours per week Permanent Salary: £25,272 per annum Closing Date: Thursday 11th June 2026 Interview Date: TBC **This post may close early due to high numbers of applications, so you are advised to apply promptly.** All correspondence for this vacancy will be sent by email; please check your account regularly including your Junk and SPAM areas. A great and friendly place to work, so bring your passion, commitment and expertise and enjoy the opportunities to make a difference every day. #JoinTeamEliot **PLEASE NOTE: This role is not eligible for sponsorship** ## Job Description To provide an efficient reception support service to the Family Health Outpatient Departments, undertaking associate clerical duties and maintaining a caring and compassionate environment. ## Responsibilities To be able to work on your own under pressure and take responsibility regarding patient care across the Family Health departments. To book patients into the Department. To make clinic appointments. To ensure paperwork for clinics is collated. To work with Department computer system, Lorenzo and Clinical Portal in accordance with Data Protection Act. To deal with aggressive and abusive patients as necessary. Deal with enquiries, both by telephone and in person. Be available to assist with patients in the waiting area. Flexibility to cover annual leave and sickness. To participate in appropriate meetings. Ensure that confidentiality of personal health data is maintained For a full comprehensive list of main responsibilities and duties, please kindly refer to job description and person specification attached. ## Person Specification ### Personal Qualities **Essential** - Demonstrate good communication skills during interview including listening and positive body language. - Demonstrate an insight in the needs of the organisation and patients/carers and demonstrate the need for sensitivity and diplomacy as required. - Willing to cover for colleagues during times of absence, sometimes at short notice ### Skills and Abilities **Essential** - To recognise the importance of punctuality - Able to liaise & communicate with all disciplines - Good communication and telephone skills - Able to work as part of a team - Conscientious and hard working - Demonstrate understanding of patient confidentiality ### Experience and Knowledge **Essential** - Clerical experience - Experience in Hospital - Client/customer contact - Displays good communication skills - Organisational skills - Understands confidentiality ### Qualifications and professional training **Essential** - Good standard of education ## Documents - [family health receptionist - jd (pdf, 346.9kb)](https://www.healthjobsuk.com/documents?vdoc=10225151) - [family health receptionist - ps (pdf, 598.1kb)](https://www.healthjobsuk.com/documents?vdoc=10225152) - [family health receptionist - frf (pdf, 648.5kb)](https://www.healthjobsuk.com/documents?vdoc=10225153) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.