# Failsafe Officer, Ophthalmology > NHS job listing from Job Clerk for Cardiff and Vale University Health Board. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/failsafe-officer-ophthalmology/56d7f91d-8756-467e-816c-3bce12d49185 - **Markdown:** https://www.jobclerk.com/job/failsafe-officer-ophthalmology/56d7f91d-8756-467e-816c-3bce12d49185.md ## Summary - **Status:** Live - **Employer:** Cardiff and Vale University Health Board - **Town:** Cardiff - **Region:** Cardiff - **Country:** Wales - **Profession:** Administrative and IT - **Grade:** Band 4 - **Salary:** £28,819 - £31,626 per annum - **Contract type:** Permanent - **Employment type:** Full time - 37.5 hours per week - **Closing date:** 2026-06-09T23:59:00.000Z - **Posted:** 2026-05-26T12:51:56.769Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Cardiff/Cardiff/Cardiff_Vale_University_Health_Board/Failsafe_Officer/Failsafe_Officer-v7916050 - **Application URL:** https://apps.trac.jobs/job-advert/7916050?ShowJobAdvert=&feedid=9002 - **Employer website:** https://cavuhb.nhs.wales ## Job Content ### Job overview This post supports the Ophthalmology Directorate in ensuring effective administrative oversight and safe patient flow across Ophthalmology pathways. Working closely with Service and Clinic Managers, the role helps ensure outpatient clinics run smoothly and services are delivered within agreed activity levels, targets, and budget. The post provides proactive management of referral workflows, tracks patients to ensure appointments occur within clinically led timescales, and has responsibility for supervising and delegating work within the administrative team. The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply. ### Main duties of the job This post provides dedicated failsafe and operational support for ophthalmology subspecialty pathways, ensuring safe clinic capacity, effective patient flow, and timely access to care. The role is responsible for managing outpatient waiting lists and referral workflows, tracking patients to ensure appointments occur within clinically appropriate timescales, and escalating capacity or pathway risks to prevent delays or loss to follow‑up. The post ensures high standards of data quality, RTT compliance, and supports audit and performance reporting against national and local targets. Acting as a key point of contact for patients, clinicians, GPs, and internal stakeholders, the role delivers clear communication and empathetic support. The post also contributes to financial and activity assurance, supervises and trains administrative staff, and maintains accurate digital records and systems to support safe, compliant service delivery. ### Detailed job description and main responsibilities You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac. ## Job Details This post supports the Ophthalmology Directorate in ensuring effective administrative oversight and safe patient flow across Ophthalmology pathways. Working closely with Service and Clinic Managers, the role helps ensure outpatient clinics run smoothly and services are delivered within agreed activity levels, targets, and budget. The post provides proactive management of referral workflows, tracks patients to ensure appointments occur within clinically led timescales, and has responsibility for supervising and delegating work within the administrative team. The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply. ## Job Description This post provides dedicated failsafe and operational support for ophthalmology subspecialty pathways, ensuring safe clinic capacity, effective patient flow, and timely access to care. The role is responsible for managing outpatient waiting lists and referral workflows, tracking patients to ensure appointments occur within clinically appropriate timescales, and escalating capacity or pathway risks to prevent delays or loss to follow‑up. The post ensures high standards of data quality, RTT compliance, and supports audit and performance reporting against national and local targets. Acting as a key point of contact for patients, clinicians, GPs, and internal stakeholders, the role delivers clear communication and empathetic support. The post also contributes to financial and activity assurance, supervises and trains administrative staff, and maintains accurate digital records and systems to support safe, compliant service delivery. ## Responsibilities You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac. ## Person Specification ### Experience **Essential** - In-depth knowledge of IT system application: Microsoft, Word, Excel, keyboard skills, and Outlook office management systems. - Analytical skills - Experience of accurate data inputting and data retrieval - Experience of working autonomously and part of a team - Able to interpret information and report key issues identified **Desirable** - Experience of working in the NHS. - Experience of using Microsoft Access, PowerPoint Experience, OpenEyes EPR systems - Experience of creating and developing databases. - Experience of supervising/managing people. - Experience of managing NHS waiting lists or similar initiatives. ### Qualifications **Essential** - Educated to A level, NVQ Level 4 or equivalent experience. **Desirable** - Ophthalmology terminology, understanding of patient pathways. - Experience of Data base Management - Experience of capacity planning and pathway processes ## Documents - [jdps english (docx, 126.2kb)](https://www.healthjobsuk.com/documents?vdoc=10324737) - [oh form - ig ffurflen (docx, 632.3kb)](https://www.healthjobsuk.com/documents?vdoc=10324738) - [guidance notes for applicants nov25 (pdf, 322.5kb)](https://www.healthjobsuk.com/documents?edoc=2843) - [shaping our future wellbeing strategy (pdf, 1.2mb)](https://www.healthjobsuk.com/documents?edoc=2852) - [shaping our future wellbeing strategy (pdf, 2.3mb)](https://www.healthjobsuk.com/documents?edoc=2851) - [nwssp recruitment services privacy notice (pdf, 404.2kb)](https://www.healthjobsuk.com/documents?edoc=1630) - [croeso i fwrdd iechyd prifysgol caerdydd a’r fro (pdf, 1.3mb)](https://www.healthjobsuk.com/documents?edoc=2422) - [welcome to cardiff and vale university health board (pdf, 1.3mb)](https://www.healthjobsuk.com/documents?edoc=2421) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.