# Facilities Support Manager > NHS job listing from Job Clerk for Royal Cornwall Hospitals NHS Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/facilities-support-manager/a1a433e4-334d-4933-a5c5-723b818498d9 - **Markdown:** https://www.jobclerk.com/job/facilities-support-manager/a1a433e4-334d-4933-a5c5-723b818498d9.md ## Summary - **Status:** Live - **Employer:** Royal Cornwall Hospitals NHS Trust - **Location:** Royal Cornwall Hospital - **Workplace type:** onsite - **Profession:** Manager - **Grade:** Band 6 - **Salary:** £39,959 - £48,117 pro rata per annum - **Contract type:** Permanent - **Employment type:** Full time - 37.5 hours per week (Monday to Friday) - **Closing date:** 2026-11-09T23:59:00.000Z - **Posted:** 2026-10-20T10:50:38.154Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Cornwall/Truro/Royal_Cornwall_Hospitals_NHS_Trust/Corporate/Corporate-v8374275 - **Application URL:** https://apps.trac.jobs/job-advert/8374275?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.royalcornwall.nhs.uk ## Job Content ### Job overview The Facilities Support Manager (FSM) provides professional, operational and administrative leadership across the Trust’s Facilities function. The post supports the Head of Facilities Management and the Senior Management Team in delivering high‑quality, safe, compliant and cost‑effective facilities services for patients, staff and visitors. ### Main duties of the job The post holder leads departmental business management functions, including system oversight, contract governance, KPI reporting and facilities‑related project management. They are responsible for coordinating central workforce governance processes, including mandatory training, role‑specific competencies and PDR compliance across all Facilities service areas. The FSM also provides first‑line HR support to Facilities managers, offering advice, coaching and assistance with low‑level employee relations matters, documentation and investigations, working closely with the People & OD team to ensure consistent and effective people management. They support continuous improvement, service resilience and statutory compliance linked to NHS estates, safety and operational standards, and work with managers to ensure the robust management of service contracts, policies, performance reporting and internal processes across the Trust. ### Detailed job description and main responsibilities PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side. To be an employee of the NHS you need to successfully complete the following: Identity Checks Professional registration and qualification checks Employment history and reference checks Occupational Health clearance Satisfactory Disclosure and Barring Service check Right to work in the UK For further information please visit: https://www.nhsemployers.org/topics-networks/employment-standards-and-regulation We reserve the right to close this advert early. We may be able to offer flexible working. Please discuss at interview. ## Person Specification ### Skills **Essential** - Strong analytical skills, with the ability to interpret performance data, identify trends and support root cause analysis. - Ability to draft high‑quality documentation including letters, reports, investigation summaries and action plans. - Strong organisational and planning skills, able to manage multiple priorities in a fast‑paced environment. - Understanding of employment law principles and ability to apply policies accurately at an operational level. **Desirable** - Advanced Excel, data visualisation or reporting skills. - Broader understanding of NHS Estates & Facilities compliance frameworks (HTM/HBN). ### Experience **Essential** - Experience working within Facilities, Estates, Operational Support or similar service‑delivery environment. - Experience managing or coordinating departmental performance reporting, including KPIs, dashboards or central reporting mechanisms. - Experience supporting workforce governance processes such as mandatory training, competency frameworks and PDR monitoring. - Experience using management systems and digital reporting tools. - Experience of contract and supplier management. - Experience providing first‑line HR support, including basic ER advice, documentation drafting and support with low‑level casework or investigations. **Desirable** - Experience working in the NHS or wider public sector. - Experience conducting or contributing to audits, investigations or root cause analysis. ### Qualifications **Essential** - Educated to Degree level or equivalent relevant experience. - Project management qualification (e.g., Prince2) or willingness to obtain. **Desirable** - CIPD Level 3 or equivalent HR‑related qualification. - Membership of a relevant professional body (e.g., IWFM, APM). ## Documents - [job description (pdf, 307.2kb)](https://www.healthjobsuk.com/documents?vdoc=10708824) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.