# Experts at Hands Operational Transformation Lead (Internal MPFT Only) > NHS job listing from Job Clerk for Midlands Partnership University NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/experts-at-hands-operational-transformation-lead-internal-mpft-only/bbc61eff-84f6-45c7-bad8-66845bbe89c9 - **Markdown:** https://www.jobclerk.com/job/experts-at-hands-operational-transformation-lead-internal-mpft-only/bbc61eff-84f6-45c7-bad8-66845bbe89c9.md ## Summary - **Status:** Live - **Employer:** Midlands Partnership University NHS Foundation Trust - **Town:** Stafford - **Region:** Midlands - **Country:** England - **Profession:** Manager and corporate - **Salary:** £57,528 - £64,750 Per annum - **Contract type:** 12 months (Fixed term 12 Month) - **Employment type:** Full time - 37.5 hours per week - **Closing date:** 2026-08-06T23:59:00.000Z - **Posted:** 2026-07-23T14:41:13.376Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Staffordshire/Stafford/Midlands_Partnership_University_NHS_Foundation_Trust/Transformation_Children_Famililies/Transformation_Children_Famililies-v8167412 - **Application URL:** https://apps.trac.jobs/job-advert/8167412?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.mpft.nhs.uk ## Job Content ### Job overview Do you have the passion, drive and expertise to lead transformational change that will improve outcomes for children and young people? We have an exciting opportunity for an experienced and motivated Transformation Lead to play a key role in the mobilisation and delivery of Experts at Hand – an innovative new service launching in September 2026 across Staffordshire and Stoke-on-Trent. Experts at Hand is transforming the way children and young people access support by bringing health and education professionals directly into mainstream education settings. The programme focuses on identifying needs earlier, providing support based on need rather than diagnosis, and enabling children to thrive in their everyday learning environments. As Transformation Lead, you will work across health, education and local authority services to lead the operational implementation of this ambitious programme. You will coordinate transformation activities, develop new ways of working, build strong partnerships and support the delivery of innovative therapy and SEND models that make a lasting difference for children, families and professionals. If you are an experienced programme or transformation professional with excellent stakeholder management skills, a passion for service improvement and the ability to deliver change across complex organisations, we would love to hear from you. ### Main duties of the job As the Transformation Lead, you will lead the operational delivery of the Experts at Hand programme, supporting the implementation of new pathways, workforce models and innovative ways of working across Children's Services. Working with operational managers, clinical and professional leads, education providers, local authorities and system partners, you will drive service improvement using quality improvement methodology to deliver sustainable change and better outcomes for children and young people. You will develop implementation plans, support workforce development, contribute to business cases and reports, analyse service performance, manage programme risks and help shape future models of care. We are looking for someone with experience of leading complex transformation or service improvement programmes within healthcare, education or the public sector. You will have excellent programme and project management skills, strong partnership working and stakeholder engagement experience, and the ability to influence and communicate effectively across organisations. You'll also bring strong analytical and problem-solving skills, experience of using data and quality improvement to drive change, and the ability to manage competing priorities in a complex environment. ### Detailed job description and main responsibilities This vacancy is only open at this stage to internal employees of the following organisations within the Staffordshire and Stoke-on-Trent Integrated Care System: - Midlands Partnership University NHS Foundation Trust - North Staffordshire Combined Healthcare NHS Trust - University Hospitals of North Midlands NHS Trust, inclusive of Black Country Procurement Group and North Midlands and Cheshire Pathology Service. - Staffordshire and Stoke-on-Trent Integrated Care Board The Transformation Lead will provide operational leadership for the implementation of the Experts at Hand programme and wider Children and Families transformation initiatives. Key responsibilities include leading programme mobilisation and implementation; coordinating transformation plans; developing innovative therapy and SEND support models; monitoring programme performance and benefits realisation; supporting workforce development; producing business cases, reports and evaluations; and ensuring robust governance, quality assurance and risk management processes are in place. The post holder will work collaboratively with operational managers, clinicians, professional leads, education settings, local authorities, commissioners and wider system partners to deliver integrated models of care. They will support the development of policies, standard operating procedures and new service pathways, ensuring services remain safe, effective, evidence-based and responsive to the needs of children, young people and families. The role requires an experienced change leader who can influence across organisational boundaries, manage complex stakeholder relationships, analyse performance information and deliver sustainable improvements that support the successful implementation of the Experts at Hand model. ## Person Specification ### Experience **Essential** - Extensive knowledge and understanding of NHS processes and policies. - Significant experience of working in a management role in acute/community - Strategic service planning/redesign/leading change management (clinical) - Managing/leading/delivering/implementing complex projects/transformation - Close working with clinicians and managers of varying seniority - Engaging and influencing variety of stakeholders, service planning, commissioners - Experience of analysing problems, identifying solutions, budgets - Experience of translating strategy, policy or service specification **Desirable** - Experience of managing service level agreement - Experience of producing reports to Board ### Qualifications and Education **Essential** - Educated to degree level or equiv' level in relevant area - Post Graduate qualification/willingness to undertake further study to Masters/equiv - Evidence of senior management level continuing professional development **Desirable** - Professional registration in a relevant health, education or social care profession. - Experience working within therapy, SEND or education services. ### Skills and personal attributes **Essential** - In depth knowledge of the current NHS agenda and challenges - Multi-agency working and establishing partnerships with other professions - Knowledge of SEND, inclusion, education, therapy services/challenges associated with service transformation. Highly developed communication, facilitation and influencing skills with the ability to achieve change through collaboration and partnership working. - Communicate complex information to individuals/groups - Excellent time management skills, ability to work on own initiative, prioritise - A commitment to best outcomes for patients, solution focused and pragmatic. **Desirable** - The ability to enable influence and manage service level agreements ## Documents - [jd + ps (pdf, 752.5kb)](https://www.healthjobsuk.com/documents?vdoc=10476797) - [benefits booklet (pdf, 1.1mb)](https://www.healthjobsuk.com/documents?edoc=2957) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.