# Expert by Experience > NHS job listing from Job Clerk for Active Care Group. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/expert-by-experience/2122c811-a70e-42f6-a59c-0196bbc31450 - **Markdown:** https://www.jobclerk.com/job/expert-by-experience/2122c811-a70e-42f6-a59c-0196bbc31450.md ## Summary - **Status:** Live - **Employer:** Active Care Group - **Town:** Birmingham - **Region:** Midlands - **Country:** England - **Salary:** Depends on experience - **Contract type:** Permanent - **Employment type:** Part-time - **Closing date:** 2026-07-12T23:59:00.000Z - **Posted:** 2026-06-10T16:06:31.334Z - **Source information URL:** https://www.jobs.nhs.uk/candidate/jobadvert/L0042-26-0141?employerCode=L0042 - **Application URL:** https://www.jobs.nhs.uk/candidate/application/L0042-26-0141/pre-application-questions-pause?referrer=jobadvert&ref=L0042-26-0141 ## Job Content ### Job summary Come and join one of the UKs largest providers in complex care. We proudly employ over 4000+ people - no matter what your experience, we have jobs for everyone. At Kings Norton Hospital, we are committed to ensuring that the voices of the individuals who use mental health services are at the heart of everything we do. We are looking for anExpert by Experienceto join our team and play an important role in shaping how our service develops. This is a unique opportunity to use your personal insight to influence care, support service improvements and help ensure that the voices of patients are heard in the decisions we make every day. ### Main duties of the job We welcome applications from anyone who has accessed mental health services and feels able to use their experience to help improve the quality of care and support available to others. If you are passionate about improving mental health services and want to use your lived experience to help shape the care that others receive, we'd love to hear from you. To apply, please submit an expression of interest telling us about your experience of using mental health services and why you are interested in becoming an Expert by Experience. You can submit this via the Apply Now button above or, alternatively, you can email us atKarishma.dua@activecaregroup.co.uk. ### About us Active Care Group are a pioneering national provider of complex care services, delivering pathways and better outcomes for people. We have a collaborative and holistic approach to care underpinned by proven clinical and therapeutic expertise. We specialise in supporting young people and adults with complex needs to make positive progress and lead happier, more independent lives. ### Details - Date posted: 10 June 2026 - Pay scheme: Other - Salary: Depending on experience - Contract: Permanent - Working pattern: Part-time - Reference number: L0042-26-0141 - Job locations: Wharf Road, Birmingham, B30 3LN, United Kingdom ### Job responsibilities What you'll be doing - Working with the Hospital Director and senior leadership team to review and develop services from a patient perspective. - Sharing your lived experience to help colleagues better understand the experiences of those accessing mental health services. - Supporting training, induction and awareness sessions for colleagues. - Contributing to the development of policies, procedures and service improvement initiatives. - Taking part in recruitment activities and interview panels, helping us identify candidates who demonstrate the values and qualities that matter most to patients. - Acting as an advocate for patient voice, ensuring lived experience is represented in discussions and decision-making. ## Job Details Come and join one of the UKs largest providers in complex care. We proudly employ over 4000+ people - no matter what your experience, we have jobs for everyone. At Kings Norton Hospital, we are committed to ensuring that the voices of the individuals who use mental health services are at the heart of everything we do. We are looking for anExpert by Experienceto join our team and play an important role in shaping how our service develops. This is a unique opportunity to use your personal insight to influence care, support service improvements and help ensure that the voices of patients are heard in the decisions we make every day. ## Job Description We welcome applications from anyone who has accessed mental health services and feels able to use their experience to help improve the quality of care and support available to others. If you are passionate about improving mental health services and want to use your lived experience to help shape the care that others receive, we'd love to hear from you. To apply, please submit an expression of interest telling us about your experience of using mental health services and why you are interested in becoming an Expert by Experience. You can submit this via the Apply Now button above or, alternatively, you can email us atKarishma.dua@activecaregroup.co.uk. ## Responsibilities What you'll be doing Working with the Hospital Director and senior leadership team to review and develop services from a patient perspective. Sharing your lived experience to help colleagues better understand the experiences of those accessing mental health services. Supporting training, induction and awareness sessions for colleagues. Contributing to the development of policies, procedures and service improvement initiatives. Taking part in recruitment activities and interview panels, helping us identify candidates who demonstrate the values and qualities that matter most to patients. Acting as an advocate for patient voice, ensuring lived experience is represented in discussions and decision-making. ## Person Specification ### Experience **Essential** - Have personal experience of accessing mental health services. - Feel comfortable sharing their experiences in a thoughtful, constructive and positive way. - Are passionate about helping improve services and outcomes for others. - Have good communication and listening skills. - Can work collaboratively with a range of people, including healthcare professionals and senior leaders. - Understand the importance of dignity, respect, equality, diversity and person-centred care. - Are able to reflect on their experiences and use them to support meaningful change ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.