# ESR Administrator

> NHS job listing from Job Clerk for Norfolk and Suffolk NHS Foundation Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/esr-administrator/a41c8a1f-e9cd-4585-b3cc-b6bf47b3e3ac
- **Markdown:** https://www.jobclerk.com/job/esr-administrator/a41c8a1f-e9cd-4585-b3cc-b6bf47b3e3ac.md

## Summary

- **Status:** Live
- **Employer:** Norfolk and Suffolk NHS Foundation Trust
- **Town:** Norwich
- **Region:** East of England
- **Country:** England
- **Profession:** Administrative and IT
- **Grade:** Band 4
- **Salary:** £28,392 - £31,157 gross per annum (pro rata)
- **Contract type:** Permanent
- **Employment type:** Full time - 37.5 hours per week
- **Closing date:** 2026-07-02T23:59:00.000Z
- **Posted:** 2026-06-18T09:33:26.364Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/Norfolk/Norwich/Norfolk_Suffolk_NHS_Foundation_Trust/Administrator/Administrator-v7999934
- **Application URL:** https://apps.trac.jobs/job-advert/7999934?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.nsft.nhs.uk

## Job Content

### Job overview

Act as the main point of contact for employees and managers using the ESR system, ensuring accounts and positions are accurately set up and functioning effectively. Work closely with corporate teams to support and maintain the smooth operation of the system

### Main duties of the job

Managing 3 inboxes and teams channels, keeping data quality high and answering all queries within given KPI thresholds

### Detailed job description and main responsibilities

Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!

Interview dates are yet to be set; you will be contacted via email and invited to book a time. These emails may go to your SPAM, so please keep checking all your emails if applying.

## Job Details

Act as the main point of contact for employees and managers using the ESR system, ensuring accounts and positions are accurately set up and functioning effectively. Work closely with corporate teams to support and maintain the smooth operation of the system

## Job Description

Managing 3 inboxes and teams channels, keeping data quality high and answering all queries within given KPI thresholds

## Responsibilities

Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!

Interview dates are yet to be set; you will be contacted via email and invited to book a time. These emails may go to your SPAM, so please keep checking all your emails if applying.

## Person Specification

### Skills

**Essential**

- Advanced IT skills including ability to maintain and administer IT system
- Proven customer service skills

### Knowledge

**Essential**

- Good knowledge of ESR functionality and operational use
- Good knowledge of Microsoft packages

### Qualifications

**Essential**

- Maths and English GCSE Level C or above

## Documents

- [esr administrator (pdf, 352.4kb)](https://www.healthjobsuk.com/documents?vdoc=10284858)
- [reasonable adjustments - nsft (pdf, 197.5kb)](https://www.healthjobsuk.com/documents?edoc=2863)
- [values based recruitment – candidates guide (pdf, 360.6kb)](https://www.healthjobsuk.com/documents?edoc=1028)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.