# ENT Healthcare Support Worker

> NHS job listing from Job Clerk for University Hospitals Coventry and Warwickshire NHS Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/ent-healthcare-support-worker/2d75ab9f-9730-4e3b-8643-1d9c1eca91e5
- **Markdown:** https://www.jobclerk.com/job/ent-healthcare-support-worker/2d75ab9f-9730-4e3b-8643-1d9c1eca91e5.md

## Summary

- **Status:** Live
- **Employer:** University Hospitals Coventry and Warwickshire NHS Trust
- **Town:** Coventry
- **Region:** Midlands
- **Country:** England
- **Profession:** Healthcare support worker
- **Grade:** Band 3
- **Salary:** £25,760 - £27,476 per annum pro rata
- **Contract type:** Permanent
- **Employment type:** Part time - 20 hours per week
- **Closing date:** 2026-07-31T23:59:00.000Z
- **Posted:** 2026-07-23T08:40:52.095Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/Warwickshire/Coventry/University_Hospitals_Coventry_Warwickshire_NHS_Trust/ENT/ENT-v8168506
- **Application URL:** https://apps.trac.jobs/job-advert/8168506?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.uhcw.nhs.uk

## Job Content

### Job overview

A Band 3 Healthcare Support Worker in Ear, Nose, and Throat (ENT) assists clinicians in outpatient clinics and community settings. Key responsibilities include preparing clinic rooms, chaperoning during examinations, sterilizing equipment, and performing delegated clinical and administrative duties to support the multidisciplinary team.

Core duties typically include:

- Clinical Assistance: Chaperoning during ENT consultations and minor procedures, and supporting patients before, during, and after their clinic visits.
- Delegated Clinical Tasks: Carrying out clinical observations (such as blood pressure and temperature), venepuncture, taking swabs, and potentially performing specialized under-supervision tasks like smell testing.
- Equipment Decontamination: Following strict infection control policies to decontaminate, clean, and manage clinical instruments and scopes used in ENT procedures.
- Clinic Management: Preparing examination rooms, maintaining clinical stock levels, and ensuring a smooth, efficient clinic workflow.
- Administrative Duties: Updating patient records, managing appointment outcomes, and safely escalating any patient concerns to a registered nurse or doctor.

Please be advised that sponsorship is not eligible for this post.

Successful applicants will be required to provide an immunisation and vaccination report, from either their current UK occupational health provider or their UK GP.

### Main duties of the job

- Carrying out clinical observations (such as blood pressure and temperature)
- Venepuncture and cannulation
- Taking swabs
- Performing specialized under-supervision tasks like smell testing and / or microsuction.

### Detailed job description and main responsibilities

Core duties typically include:

- Clinical Assistance: Chaperoning during ENT consultations and minor procedures, and supporting patients before, during, and after their clinic visits.
- Delegated Clinical Tasks: Carrying out clinical observations (such as blood pressure and temperature), venepuncture, taking swabs, and potentially performing specialized under-supervision tasks like smell testing.
- Equipment Decontamination: Following strict infection control policies to decontaminate, clean, and manage clinical instruments and scopes used in ENT procedures.
- Clinic Management: Preparing examination rooms, maintaining clinical stock levels, and ensuring a smooth, efficient clinic workflow.
- Administrative Duties: Updating patient records, managing appointment outcomes, and safely escalating any patient concerns to a registered nurse or doctor.

For further details please see the attached job decription.

Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.

## Person Specification

### Skills

**Essential**

- - Able to routinely communicate with staff at all levels including patients, Medics, health professionals internally externally both and writing and verbally
- Ability to input data quickly and accurately and demonstrate attention to detail
- Ability to prioritise and organise workload
- Ability to influence others
- Good level of verbal and written communication
- Reasonable level of physical strength for lifting

### Knowledge

**Essential**

- - Understanding of Trust Policy and Procedure

**Desirable**

- - A role model for other members of staff
- Willing to train other staff

### Experience

**Essential**

- - IT literate
- Experience working in Neurosurgery environment

**Desirable**

- - Previous experience working in the NHS

### Qualifications

**Essential**

- - Basic literacy and numerical skills
- Technical vocational qualifications or NVQ/SVQ in level 3 or working towards

### Commitment to Trust Values and Behaviours

**Essential**

- - Must be able to demonstrate behaviours consistent with the Trust’s values. (As detailed in UHCW’s Values in Action document below)
- Applicants applying for job roles with managerial responsibility will be required to demonstrate evidence of promoting equal opportunities through work experience

## Documents

- [candidate information (pdf, 736.7kb)](https://www.healthjobsuk.com/documents?vdoc=10477335)
- [welcoming disabled candidates (pdf, 376.1kb)](https://www.healthjobsuk.com/documents?vdoc=10477336)
- [job description and personal specification (pdf, 680.3kb)](https://www.healthjobsuk.com/documents?vdoc=10477412)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.
